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AdminEgor Chistyakov (Admin, Adobe Illustrator)

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  1. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Stuart, which font fails, when? Can you please email details to sharewithai@adobe.com, with the source file that leads to the problem. Ask for a staff member to take a look it in a session, because it seems to be like a machine specific issue.

  2. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Can you provide the file that causes such a problem please?

  3. 3 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Well, it failed completely for me, resulting a single line near the left edge of the image, and nothing more. There were definitely some changes made to the vectorization mechanism, with the best intents, which were quite a failure it seems.
    I will try to bring some attention to it.
    Thanks for the great usecase, this is going to help a lot.

  4. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Does switching between GPU and CPU change anything?
    Have you tried to reset preferences, as AG advise in their article (https://astutegraphics.com/support/tutorials-and-troubleshooting/resetting-illustrator-preferences)?

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    You mean that it starts to work fine when you remove AG plugins from the Plugins folder? How do you know that AG plugins cause this?

  5. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Ges, to sort something out, the team needs A) file that misbehaves, B) screenshots of how it behaves for you and your colleague. No evidence — nothing to solve. So please provide some.

  6. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Shara, does this happen for JPEGs only or for other filetypes as well? How permanent is this bug?

  7. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Changing Precision in Pathfinder options helps in most cases, true.
    And as the 'Remove Redundant Points options' is sometimes gets reset to the default value. Thanks, Ten, for reminding me of that!

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Yes, I can confirm that.
    Even adding extra points for the arc does not help...

    When it happens, I use plugin tools to workaround this (Path Intersections from AstuteGraphics), but this is not a perfect way.

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  8. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  9. 14 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    While Adobe team fixes this, I can offer you to use a script that does it:
    https://www.dropbox.com/s/3xh36thh7lg9sa1/Fast%20Relink%20v.1.0.jsx?dl=1

  10. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) shared this idea  · 
  11. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Strange, does work for me.
    Can you please record a short video of you trying?
    Please include Fill/Stroke indicator, the object that refuses to have the color, Color Guide and Appearance panels in view.

  12. 5 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  13. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Mika, do you send you crash reports to Adobe?
    If you don’t, than the team knows nothing about your crashes at all.

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  14. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Sure! Please send the file to sharewithai@adobe.com, and please add the link to this report (https://illustrator.uservoice.com/forums/601447/suggestions/44497125)

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Can yo share the file that behaves like this for you?

  15. 16 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  16. 3 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Yes, this option is designed for those who wants later 'open' PDF and edit them in Illustrator. Quite a lot of users find this very handy and surely will suffer if this 'mostly useless' workflow gets cut.

    Yes, for both 'AI in PDF' or 'PDF in AI' the time taken is larger, depending on the number of artboards used.

    Yes, CPU is barely used and this is not a CPU problem at all, but the 30-years old legacy format and a stream of data that has to be written. Some changes get made, especially for cloud docs, but legacy is legacy, and compatibility is something that has to stay.

    So uncheck the compatibility option if you don't plan to re-edit your PDFs, and hope for the better with us.
    Voted for the 'optimize' part :)

  17. 6 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  18. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Oh, Jean Carlos, what a peculiar bug. Can you share that specific file here? Sure the 3D team would love to see what causes the bug.

  19. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Strange, never heard of experienced this on Windows. If you try to access menus via keyboard hotkeys — can you do it?

  20. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Albin, it feels like a GPU rendering bug.
    I suppose you art is semitransparent, right? Can you share the file here, for testing purposes?
    Also please try (as a temporary solution) to disable GPU, View > View Using CPU (or uncheck Preferences > Performance > GPU Performance) — does it help to display the artwork correctly?

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