AdminEgor Chistyakov
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72 votes
Artboard border issue was fixed. The Grid and Guides disappearing issue has been pending. Let us know of any other issues which you observing at your end.
An error occurred while saving the comment An error occurred while saving the comment Stephen, some changes for the better were made and you can test it in the Beta, but not fully, hence the status is not updated.
An error occurred while saving the comment Agree on all of these.
Why it matters to me specifically.
1. Boundaries for me are the part of composition. When we pan to shift our viewport, we orient on these boundaries, to pick a proper portion of the artwork. Without boundaries visible, we can’t properly orient. It’s like when you try to sit on a sofa, but in an instant you stop seeing its edges... or a cat sitting on it. No-one wishes to sit on a cat.
2. Grids or guides. We choose to display or hide these on our own. When Ai decides this on its own, we feel less in control. When somethings blinks on its own — it’s probably broken, like a faulty lamp. People don’t like using broken tools.
3. We don’t treat 'panning' and 'zooming' as states. We just navigate the canvas, observing the document. When we see popping, it ruins the illusion of integrity. The same problem as with popping in videogames.
4. It worked before, but now it doesn’t. It’s easier to notice a flaw (instantly visible) than a benefit this recent pan/zoom improvement (which caused this trade-off) brings — that’s how people work evolutionary. Pretending it does not work like this is like spitting against the wind :)An error occurred while saving the comment Cameron, this is a known limitation, caused by a recently added method of boosting the speed of zooming and panning while in GPU Preview mode. Artboards edges, along with grids and guides, are considered as 'annotations' by the engine, and have to be temporarily disabled while contents of the document gets streamed while panning and zooming.
This is important for me, and I hope it is for others. It should definitely upvoted more to persuade the team to improve it further. The team is aware, but more votes always count.
Thanks for sharing!
AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Yep, sure do.
And yeah, sometimes a simple restart irons these out... it’d be still nice to catch the tail of the bug. If it happens again, at least record it, please.An error occurred while saving the comment Amy, are you able to reproduce this in every file you try, or does it happen only with a specific project only?
Can you please show a video recording of this behavior, so it’s clear what you do exactly (there are so many ways to change a color of an object in Ai). Also please share the full specs of your current setup. The more data — the more chances the team would be able to recreate this. So far I’m not able to get it happen. -
54 votes
Should be fixed in the latest Beta build 30.4.42 — please update and check if it’s truly fixed, and comment back if it’s still a jumble or you find other inconsistencies.
An error occurred while saving the comment @TAP, 現時点では、このアップデートはベータ版のみで提供されています。30.2.1以降の正式リリースで提供される予定です。ベータ版にアップデートが適用されているか、またフォーマットに他に問題がないかをご確認ください。問題がない場合は、そのままリリースされるまでお待ちください。
AdminEgor Chistyakov
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An error occurred while saving the comment Oh, indeed, this is a mess!
Ai should use a subset of https://en.wikipedia.org/wiki/ISO_216 format for some A, B, C sizes.
According to it e.g. B4 should be 250×353 mm... but Ai uses 257×364 mm, B4 JIS.
Would you like to have both ISO and JIS? -
3 votes
An error occurred while saving the comment There were several discussions at other places, including Community Forums and Reddit:
1. https://community.adobe.com/questions-652/adobe-illustrator-2026-app-would-like-to-access-data-from-other-apps-1550511
2. https://www.reddit.com/r/Adobe/comments/1r01foc/adobe_indesign_illustrator_2026_would_like_to/
Some solutions were mentioned... Please try these and comment back. -
7 votes
An error occurred while saving the comment More problems like this:
- Repeat objects ignore Select > Inverse command: http://illustrator.uservoice.com/forums/601447/suggestions/50797535
- Add Used Colors command in Swatches ignores colors from Repeat objects: http://illustrator.uservoice.com/forums/601447/suggestions/51093658
- Select All Unused in Swatches selects colors used in Repeat objects: http://illustrator.uservoice.com/forums/601447/suggestions/51093643An error occurred while saving the comment A related report:
Select Unused Swatches does not select the second black swatch in Grays color group
http://illustrator.uservoice.com/forums/601447/suggestions/49256807AdminEgor Chistyakov
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1 vote
An error occurred while saving the comment More problems like this:
- Have 'Select All Unused' in the Swatches panel look inside symbols: http://illustrator.uservoice.com/forums/601447/suggestions/42368422
- Select Unused Swatches does not select the second black swatch in Grays color group: http://illustrator.uservoice.com/forums/601447/suggestions/49256807
- Add Used Colors command in Swatches ignores colors from Repeat objects: http://illustrator.uservoice.com/forums/601447/suggestions/51093658
- Select All Unused in Swatches selects colors used in Repeat objects: http://illustrator.uservoice.com/forums/601447/suggestions/51093643An error occurred while saving the comment If you have a problem with something invisible being selected, but it’s not about Repeats — perhaps it’s a different problem, reported here: http://illustrator.uservoice.com/forums/601447/suggestions/38323183 — it needs test files.
AdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Love it. Photoshop has a Color option at the bottom of the context menu for a layer, Ai should do the same.
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2 votes
An error occurred while saving the comment So you propose to never recalculate any value in any field that uses document units, set in Preferences > Units, for each field Ai has? To allow a typed unit to stick, to stay within a filed, to allow combining inches, pixels, picas, meters, all within one document, for each object it has, respecting every user’s choice? Or do you mean to allow this for only some fields, based on some hidden criteria?
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4 votes
An error occurred while saving the comment Illustrator now offers to display the numbers and names of artboards on canvas, when using any tool, not only as captions when in Artboard mode (using Artboard tool) — with the recently added app level option in Preferences > Selection & Anchor Display.
By default, these are rendered below the artwork, to avoid situations when these names distract from the artwork or working with it. But when artboards have bleed, or some elements naturally protrude in the top left corner, without being clipped... in this case zooming out makes the names hide.
I doubt there’s a way to automatically compensate the position in these cases for all the layout that we build, so perhaps another option should be added in Preferences to allow these to be displayed above the artwork.
An error occurred while saving the comment A related request:
Artboard titles should not be covered by bleeds, when 'Show Artboard name on canvas' is enabled
http://illustrator.uservoice.com/forums/333657/suggestions/50661608AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Eddie, am I right presuming this happens only for the font explorer dropdown that gets called from the Properties only? And when you check a similar one in the Character panel, it gets rendered above other floating panels, as expected (just like the attached image shows)?
AdminEgor Chistyakov
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3 votes
Reported to be working fine in the latest builds. If this is still a problem for you — please leave a comment with details.
An error occurred while saving the comment Fortunately :) Glad it is! Closing the report, thanks for writing back.
An error occurred while saving the comment Ben, is it still a problem for you?
If yes — do you mind telling more about your setup? What color settings do you ahve in Ai and Ps? Are these synchronized, manually, or via Bridge? Can you share some screenshots, test files, to start the investigation? -
7 votesAdminEgor Chistyakov
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13 votes
An error occurred while saving the comment The opacity mask indeed acts like a pocket dimension and is barely accessible for anything, including Ai itself... Thanks for the report!
An error occurred while saving the comment This is something many struggle with, I think.
The problem is worse given the fact scripts can’t deal with the contents of opacity masks, reported here: http://illustrator.uservoice.com/forums/908050/suggestions/46727548 — and it means we can’t automate looping through each individual mask and doing anything with it, like outlining fonts... please upvote it if you really crave a one-click solution to the problem.Opacity masks are like parallel universe...
At the moment the only partial solution I can offer is to use the amazing and free Select Menu plugin form Graffix: https://rj-graffix.com/downloads/plugins/#selectmenu — it will allow you to select object with opacity masks applied (with the new Select > Object > Special Art Types > Opacity Masks) to help you iterate through them manually. Better than nothing!AdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Yeah! And it works, partially, the button works — but not the field. Nice catch!
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16 votes
A current 'workaround' is to disable Transform Tools option in Preferences > Smart Guides. This removes the 'uniform' guide, making the smart guides less useful, but it stops it from jittering.
An error occurred while saving the comment Ah, it’s this one again... I know about the trick with disabling the option, mentioned here and there, but I can’t accept is as a solution to myself, because I need this option enabled :)
Thanks for writing back. I think there were other reports on the same topic, will try to find and merge them.An error occurred while saving the comment I can’t reproduce this on one computer, but suddenly can on a different one!
Both have Windows 10, same exact snap settings... something is very odd. I will test more.
Meanwhile, please locate your preferences, archive the folder, and send it over to the team via sharewithai@adobe.com (mention the link to this report, for tracking, http://illustrator.uservoice.com/forums/601447/suggestions/50935031)
Backup the folder (to restore later, if needed) and try to reset Prefs — very often it magically 'fixes' small problems. I’ll try the same.An error occurred while saving the comment That’s an important difference and you never stated this previously, but I still can’t reproduce it, no matter what I drag: a point or a segment.
So, please, DO record the exact operation you are doing, as a GIF (I use lightweight LICEcap to grab these), or a video (Sharex or many others).
There should be a difference, and these would help to catch it.An error occurred while saving the comment Same exact settings, but on Windows, in 30.1 — holding Shift does allow me to snap a rectangle to a bleed guide, pressed before or in the middle of dragging. Odd!
I suppose you can’t test it on a Windows machine, same as I don’t have an access to a Mac currently? It can be the difference...An error occurred while saving the comment Hector, can you share a test file, please? It seems like this happens only in some specific circumstances.
An error occurred while saving the comment Disabling Transform Tools in Preferences > Smart Guides does make it go away, but it’s a mere workaround
AdminEgor Chistyakov
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An error occurred while saving the comment Erwin, does the older trick to workaround it work for you — to toggle Construction Guides in Preferences: Smart Guides?
An error occurred while saving the comment Here is the demo
An error occurred while saving the comment Yes.
It is very similar to this now solved problem:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36247978-constrain-shift-key-doesn-t-work-with-smart-guid
And it is caused by the merely same problem — a Smart Guides option, this time it’s Transform Tools' fault. Disable this option as a workaround.An error occurred while saving the comment Jay, I can’t reproduce it :(
Can you share the file, please? At least the part of it that gives the bug. -
7 votes
This has been fixed in the latest version - 30.3.
This fix would not correct the existing damaged files but should not happen on new files saved from newest version. Existing files can be corrected by resaving them in latest version.
Please check at your end and let us know.
An error occurred while saving the comment Thanks, pleased do.
Just to be sure — can you please package the original file (with all the image included), and send it all to the team via sharewithai@adobe.com, so they can try to investigate it, if needed? Put the link to this report in the text, for fast tracking it back here, http://illustrator.uservoice.com/forums/601447/suggestions/51079009An error occurred while saving the comment It looks like the PDF part is not consistent with the native part of the document, and when it gets imported into Photoshop (that reads the PDF part), the way the imported document looks doesn’t match what you get when you read the saved file back in Illustrator — am I correct?
Is it only thumbnails look wrong when you import it, or the actual art looks off then too?
What Ai version are you using? Does the Ai Beta behaves differently for you (there were some fixes made)? Can you check it, please? It’s safe to install them both together, the normal version and the Beta one, and you’d have to resave a document using it before trying to import into Photoshop.An error occurred while saving the comment Marko, please supply the test files to help the team to investigate this, along with the settings used to generate these. Any error messages these third-party apps, any discussions you can share a link to — all could help to dig into it. Please either share these herein comment or send via sharewithai@adobe.com (in this case, please mention the link to this report, for tracking it back here, http://illustrator.uservoice.com/forums/601447/suggestions/51076405)
An error occurred while saving the comment John, the team would need to see these files, along with some screenshots of how it looks for you, to verify they can reproduce it in house.
Please share what you can here or send it all directly to sharewithai@adobe.com (please mention the link to this report for tracking it back here: http://illustrator.uservoice.com/forums/601447/suggestions/51032623)
Also — do you have Save in Background enabled in Preferences > File Handling, while saving a document in Ai? Does disabling it makes any difference?An error occurred while saving the comment Kindly provide test files and screenshots, for the team to review.
The problem you mentioned with layout was a bug, now fixed, reported here: http://illustrator.uservoice.com/forums/601447/suggestions/50515743 -
2 votes
Works as it should now, in 30.2.1 build. Please update and comment back in case it still misbehaves for you.
An error occurred while saving the comment Oh, I wish never of these bugs happened at all... Ai is just that large that any change can nudge something very important and written decades ago. And there's no 'rewrite it from scratch' route, because it’s constantly in use by us. Glad this one is gone.
An error occurred while saving the comment David, what version do you have? Is it 30.2.1?
A similar bug was reported and confirmed as fixed in 30.2.1, http://illustrator.uservoice.com/forums/601447/suggestions/50781968
Please comment back. -
7 votes
An error occurred while saving the comment When I try to recreate this problem today, in latest versions, it seems to behave.
Does anyone here still have this?
As reported, the active artboard highlight does not stay rendered when panned/zoomed, nor do guides (at least in Beta on Mac).
I personally miss edges when I pan, but that’s my own quirk.