Text Not Displaying in Adobe Illustrator 28.6 (64-bit)
Description of the Issue: In Adobe Illustrator 28.6 (64-bit) on Windows 11, the designs load properly when opening files, but the text does not display. Instead, only the shadows of the text are visible, and the actual characters are missing. This issue occurs across multiple files and affects the ability to edit text elements within the designs.
Steps to Reproduce:
Open Adobe Illustrator.
Load any file that contains text elements.
Notice that while the design loads correctly, the text is not visible—only its shadows are displayed.
Expected Behavior: The text should load and be visible along with the rest of the design.
Actual Behavior: The text remains invisible, showing only its shadows. The text cannot be edited or viewed.
System Information:
OS: Windows 11
Adobe Illustrator Version: 28.6 (64-bit)
Processor: Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz
RAM: 32 GB
Graphics: NVIDIA GeForce GTX 1650Ti
Additional Notes:
This issue occurs with multiple files, including files that previously worked fine.
I have not yet attempted to reset preferences or reinstall the software.
Please advise on potential fixes or confirm if this is a known issue. Your assistance would be greatly appreciated.
Walter Abarca
shared this idea
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Walter, does not happen for me.
Can you share a simple test file with this behavior observed? Make sure it uses a common standard font, in case it’s font related.
