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AdminEgor Chistyakov (Admin, Adobe Illustrator)

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  1. 7 votes

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    It seems like several problems got mixed in the comments.


    1. Guides made of single anchors (displayed as <Guide> in Layers) are displayed correctly in the latest versions of Ai when View > Guides > Show Guides is enabled (although they are rather small).


    2. Illustrator does not draw centerpoints for ellipses while moving then in GPU mode — a know problem, reported separately here: http://illustrator.uservoice.com/forums/601447/suggestions/39740689

    Please upvote it if you want to see edges while moving.


    3. Show Edges option gets occasionally disabled — gets fixed with Cmd/Ctrl + H. Edges still won’t be drawn when GPU Performance and Real-Time Drawing and Editing options are enabled in Preferences > Performance, only when you switch to CPU mode.


    If your case is nothing like this — please comment and share details on the problem, with steps and screenshots or videos.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I assume that something was wrong in your 2018 settings, because 'That little magenta X shows up in earlier versions' actually is not what it should work like (at least for me and based on my experience). It's a 'center', and it's toggled on for every created ellipse or rectangle (and can be manually changed in Attributes). It gets highlighted if you have Smart Guides on (and snapping to grid off) and hover over the path, or always visible when you have object selected (but it IS broken in 2019 and NOT showing when you MOVE art, when 2018 does it OK).

  2. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    What about Object > Transform > Transform Each? Or I don't get your problem?

  3. 52 votes

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    Hello everyone,


    Lately we have been thinking about improving the snapping / smartguide experience on Illustrator and we need your help in this process.


    Please spare us some time of yours where we can come together on a online meeting and discuss your needs and pain point around snapping.


    Please use this link to book an appointment :

    https://calendar.app.google/jT6qzFZHNwXsvkrK9


    See you soon!

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Worth thinking about for sure. Corel Draw has more types, more markers, better options, better snapping options, better snapping, better recognition.

  4. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Do you have it Compatibility option turned on (no bug, if yes) or off (then bug)?

  5. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    It should be a brush option though, because changing it will ruin existing artworks.
    Please add this option and make it not default.

  6. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    What will happen if I rename an image used on file, or move it? Do you expect monitoring agent to warm you about this file is used?
    Quite complex tracking, when you have other several thousand projects

  7. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    How do you imagine this?
    Where exactly do you think AI can show this warning? Before or after? Is actual lots of appearance is less noticable than a warning that most likely would be a notification, like the one is shown when love shape is expanded?

  8. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    It started to work weird some time ago.
    For example, I resize an object, dragging top right corner.
    I then command Transform again for other objects.
    Transformation happens OK, but transformation center is misplaced — object jumps.
    I can try to understand, how it is calculated, but this is definitely not what I expect.
    https://i.imgur.com/7RiMnWY.gif

  9. 5 votes

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Christopher, as I was told by AI team, it actually exists. GPU mode in version 22.1 'draws lines little thicker' to address 'aliasing problems'. Actually it's because they moved from Nvidea pipeline to OpenGL.
    https://i.imgur.com/M32BuPN.gif
    I think the problem they tried to solve is not solved by this, so that's why I voted.

  10. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I would say more — it works NOWHERE, in any field on any OS.
    But I would like to have it working.

  11. 31 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Christopher, it will, if you check Scale Strokes & Effects in Preferences

  12. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Well, I think right now is quite healthy behavior.
    What you need to achieve your goal — is Divide and then Unite.
    Yeah, it's a bypass, but a legal one, like most complicated things are.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    What do you expect to happen? Yellow rectangle to be trimmed and only visible shapes got combined?

  13. 1 vote

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Nope, it works fine for me.
    Hidden unlocked guides don't get selected when you marquee place where they are (but hidden).
    May be you guide is a part of the group? Than it will be selected, of course, when you select parent object.

  14. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I always suspected it but never checked and compared.
    Even a simple test looks weird:
    draw two shapes near each other;
    free transform one, dragging top right corner — it will scale from left bottom corner;
    select second shape repeat transformation with Ctrl+D — it will scale AND JUMP. Why?

  15. 2 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    And yes, 'ten thousandths of an inch'?

    Use CAD programs and not illustrating one.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Circles, drawn with bezier curve with for points is not a real circle, but an approximation, regardless of which program you are using. It's just how the math works. You can read more about it here:
    https://pomax.github.io/bezierinfo/#circles_cubic

    Here's the part you could be interested in:
    "In fact, the precision of a cubic curve at a quarter circle is considered "good enough" by so many people that it's generally considered "just fine" to use four cubic Bézier curves to fake a full circle when no circle primitives are available; generally, people won't notice that it's not a real circle unless you also happen to overlay an actual circle, so that the difference becomes obvious."

    Don't be sad. Draw circles with more points — you can use AstuteGraphics plugin for that or scripts.

  16. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    There is an option in Pathfinder palette — Remove redundant points. It helps a bit.
    But AI keeps switching it off from time to time (as it also does for snapping for Tabs).
    Yo can vote for fixing this here:
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32914501--remove-redundant-points-in-pathfinder-options-ke

  17. 1 vote

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    unfortunately we have not been able to recreate the problem on our machine with similar configuration.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    some additional suggestion: You may want to keep your memory free by reducing the number of undoes – last 200 edits in memory may be too much of data in memory that you may not need ever.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Look closely at your document caption/tab. It says that GPU preview is still on. You should apply changes, I guess. If it doesn't work, try to change preview mode in View menu.

  18. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    This is more complex problem than you think.
    Try to describe how it should work and about compatibility.

  19. 1 vote

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    Thank you for trying out Illustrator for your artistic creations. Everyone is a beginner when they start I am sure spending time on the product shall make you an expect in next few years. If there is anything we can help you speed up please do not hesitate to exercise to option to call up support or use our forums forums.adobe.com to engage with peer artists.

    RESOLVED: As Egor mentioned please adjust your zoom level, 1 pt will look bug at 6400% zoom. Look for zoom drop down at bottom left of your screen.

    CAN NOT REPRODUCE: We could not recreate the issue where gradient freezes the application. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to…

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    You are working with 6400% zoom. Of course 1pt is huge! Try to zoom out to 100% and work not with tiny-tiny objects. You could also attach your file for investigation

  20. 11 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Please show pictures.
    You are doing everything right, but it all depends on shape of envelope path, it's complexity, number of points, handles (especially handles). When you make distortion 'with top object', it got CONVERTED to mesh automatically, so you have to understand meshes anyway.
    I would like to help, but I need real art you making to give you an advice.
    Also please look for free MeshTormentor plugin which is must-have for working with meshes.

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