AdminEgor Chistyakov
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2 votes
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An error occurred while saving the comment John, were you able to find the Rectangle tool, I wonder, or do you still have the problem with accessing tools?
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2 votes
It seems like the Size/Leading, Tracking, Baseline Shift values in Preferences > Type got changed... If it is the issue — please upvote it still and leave a comment. It’s not clear yet why it happens.
An error occurred while saving the comment In Preferences > Type — what do you have as top three values: Seize/Leading, Tracking, Baseline Shift?
Having these set to 0 (or rather to the smallest allowed value), due to the Prefs corruption bug, was the reason for this behavior previously, reported here: http://illustrator.uservoice.com/forums/601447/suggestions/50353824An error occurred while saving the comment By any chance — do you have the Wacom driver installed? There was a report recently that it has problems when installed at Sequoia, suddenly with text...
Was it working for you better in the previous Ai builds? -
20 votes
An error occurred while saving the comment @Milosz, I explained the problem in details in the comment below from the earlier report yours one got merged into, along with several workaround available for us at the moment. I agree! But I don’t think personally the team could provide any fix for this soon... the problem seems to be inherited in the core approach to corners — each one must be separate from another, and they can’t share adjacent points... The more attention we pull here, the higher the chance to get it fixed.
An error occurred while saving the comment I see what is happening, and can explain why it happens...
Ai’s approach to round corners is a peculiar one...
It doesn’t know if a corner was rounded, it keeps no tags for these, but it can detect arcs — and when it sees one, it draws a widget, calculating the reformed curve while you drag it or change the value numerically.
For some reason Ai’s solution does not allow to make two arcs meet in ONE point. Try to round two adjacent corners of a square, then click the merged point and drag it — you’ll see it’s actually two points. A tiniest gap should exist for the algorithm to work, it seems (although I have no idea why).
In this case, the logo was built without native widgets, and the circular arcs B and D have don’t have the Tiniest Gap... but when you start editing a corner with a widget, Ai converts the path into the one that can be edited with the rules established. And if two arcs can’t share a point by the rules, for Ai it means it’s not two arcs then, but only one rounded corner for a curved path. It makes it a not exactly 90°, and it makes the point shift.
To see what I mean, try to click the widget in the center of D and drag it into zero.To workaround the problem, select the shifting point before rounding corners and press 'Cut path at selected anchor points' in Control (or use Scissors with Smart Guides enabled) — this would force Ai to keep it when making a new rounded corner. When finished, press Ctrl+J to close the path back.
Another method would be to use a free Round Any Corner script by Hiroyuki Sato (https://shanfan.github.io/Illustrator-Scripts-Archive/) or Dynamic Corners plugin by Astute Graphics (https://docs.astutegraphics.com/vectorscribe/dynamic-corners)
An error occurred while saving the comment Not seeing it happening, but this feels familiar...
Do you happen to still have the file? If not — can you reproduce it from scratch?
In any way — can you tell how the larger rounded corner was created?An error occurred while saving the comment Here is a file provided by https://x.com/onthehead with a very simple test file.
Confirm and upvote.AdminEgor Chistyakov
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An error occurred while saving the comment Oh, interesting.
Can you share the file? -
2 votes
An error occurred while saving the comment Can you try to isolate the problem into a test file and provide the exact chain of steps to follow to reproduce it, please?
What options do you have enabled/disabled when this happens? Use Preview Bounds? Scale Strokes & Effects? -
7 votes
An error occurred while saving the comment Yes, this is a lesser known way to create layers underneath.
...to be honest, it’s good you mentioned it, because I always treated it as a bug and dared not to speak about it, so it won’t get 'fixed'.
Because the Grid in Overprint Preview WAS fixed, and now I don’t have a way to have subtle grids! :)An error occurred while saving the comment A related request about Appearance:
Cmd / Ctrl or Alt + New Fill/Stroke button in Appearance should add one below current fill/stroke
http://illustrator.uservoice.com/forums/333657/suggestions/34858339AdminEgor Chistyakov
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3 votesNeed More Info · 8 comments · Illustrator (Desktop) Feature Requests » Performance, Enhancements · Admin →
An error occurred while saving the comment @Y Rahmantyo
E-mails don’t really like large files. Uploading these somewhere and sharing a link is a safer option. Hope the amount you sent is enough.The 'reopen the file with linked tif, the linked just gone without warning as usual' — do you mean the linked image just vanished? or do I get it wrong?
> working with embedded or rasterized design more fine with me because I need to drag a lot and fast enough to layouting
So is it fast or not? :D Well, the team put some effort recently in handling images, placed or embedded, so yes, it can feel faster.Saving as .ai with PDF-compatibility is basically the same as exporting a .pdf with Ai-compatibility.
Exporting to a PDF with no Illustrator compatibility should be slower than saving a native Ai file without a PDF copy.
Is this what you see?An error occurred while saving the comment @onenower, yes, by placing these individually with File > Place — if the PDF-compatibility option was checked when saving them.
There’s a separate request to teach Ai to place its own .ai files without the PDF-stream embedded here: http://illustrator.uservoice.com/forums/333657/suggestions/49230251An error occurred while saving the comment Working in 1:10 scale is a common workaround, and the Large Canvas mode I proposed to try basically does the same thing, but internally.
The current maximum canvas size is 2¹4 points, exactly 16384 pt, approximately 227 in / 5766 mm. Large canvas is 10 times larger.
There are many downsides to it, unfortunately (reported here at UV too), so by 'try' I mean in, it won’t be a bulletproof solution.Also, embedded images are slower to save in general, linked images should operate faster.
Unchecking 'Create PDF Compatible file' when saving decreases file size and save time significantly too (but it would mean no placing into Ai, Ps, InD, etc.)
But treat it all just a generic advice... In my practice, I’d move each design into a separate file... and would assemble them as links onto a single canvas as scaled copies, if I ever need an assembly.What you create is LARGE, especially in 1:1 scale, and a ton of textures!
So yes, again, please Package the file with the textures included and send it to the team (sharewithai@adobe.com. It won’t instantly solve the performance problem, but in the long run it would help them to test and fine-tune the app to be able to run better with a file like yours.The configuration is Intel Core i7-12700F 2.1 GHz, 32 GB RAM, Nvidia GeForce RTX 3060, Windows 11 Pro — thanks.
As for the PDF problem — it IS intentional.
When you save a PDF with the 'Preserve Illustrator Editing Capabilities' enabled (the [Illustrator Default], [High Quality Print], [Press Quality] presets have it enabled by default), the full copy of your original document gets written into the resulting file, as hidden PGF block, alongside with the PDF stream. So, when you try to read the file back, it would be 'opened' rather than 'imported' (this is what would happen if you uncheck the option). This way Ai keeps the original layout in full, to maintain the editability — and this is what you see. Remember, artboards in Ai are not pages, they can nest, overlap, etc. — and is used a lot in map making and other design tasks. So if you want a PDF to be EXPORTED — uncheck the option... but be prepared the file would be harder to read back in the very same state.There’s a separate request for this, but there’s no easy solution to sit on both chairs at once:
http://illustrator.uservoice.com/forums/333657/suggestions/32252662
Please upvote!An error occurred while saving the comment I don’t think I got the part where you say about rasterizing the contents. Do you mean it happens for you without you wanting it, and that you have to rasterize to continue working? How large are these apparel designs? Have you tried working in Large Canvas mode? (https://helpx.adobe.com/illustrator/desktop/add-and-import-files/start-a-new-file/create-files-on-large-canvases.html)
The team tries to study different workflows and adapt Illustrator to real-world cases.
If you can, please share this particular file with the team — send it over to sharewithai@adobe.com (and mention the link to this very request, http://illustrator.uservoice.com/forums/333657/suggestions/50719064).
What are your full OS and hardware specs (including GPU)?There is an ongoing work to make Ai multithreaded, step by step, component by component, and you can follow the news here: http://illustrator.uservoice.com/forums/333657/suggestions/20423296
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2 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment By any chance — do you have the Wacom driver installed? There was a report recently that it has problems when installed at Sequoia, suddenly with text...
Was it working for you better in the previous Ai builds? -
2 votes
An error occurred while saving the comment Info panel is now used to display an area of the selection, so while in this state you are seeing it as empty, it looks differently when used, with values in it...
It doesn’t mean it’s good though, I agree, because it looks like the margins for the fields are too large! Voted.AdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment So the artwork exists in the document, it seems, and the viewport is rendered in black. Seems like a GPU problem.
Does toggling View > Preview on CPU change anything?
In any case, can you share the exact specs you have: OS, GPU, driver build number?An error occurred while saving the comment This is painful :(
Do you mean the contents of the artboards only, or artboard edges, or both?
Does it happen for all the files, old one and brand new ones? What do you see at all when you try to open an existing document? What do you see in the Layers panel? In the Artboards panel?
Was it working as expected in the previous build or (well, just to be sure) it’s the first time you installed Ai (no offence!)?Please backup you Preferences (on Mac these should be here: <OSDisk>/Users/<username>/Library/Preferences/Adobe Illustrator <version number> Settings/<locale> (e.g. en_US)/Adobe Illustrator Prefs) and then reset them, by either deleting the folder (Ai would create one anew on launch then) or via Preferences (Cmd + K) > Reset Preferences button.
When reinstalling Illustrator, these are usually kept untouched, to keep users’ customizations intact... but sometimes different settings, especially when update cause rather weird bugs. And these can get imported into an older installed version. So, to exclude this case, the reset is the first check-up to try...If is miraculously fixes the problem — please zip the old Preferences folder and send it to the team, via sharewithai@adobe.com (along with the link to this report, http://illustrator.uservoice.com/forums/601447/suggestions/50719163), so they can dissect it.
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2 votes
Seems like uninstalling Wacom driver could help in this case. If it doesn’t and you have the same exact problem — please upvote and leave a comment.
An error occurred while saving the comment Ah, I see, a general discussion. It’s amazing how these two fight, the Wacom driver and Ai... Thanks!
An error occurred while saving the comment Oh! Glad it got solved for you, but I don’t think it’s a real solution though...
I assumed this was happening for any input you tried, right? Pen, mouse, touchpad? And do you mean disabling it in Ai’s Preferences or rather disabling the driver itself? What is you current Wacom driver version (and what tablet do you use)?
Can you also share a link to this post you mentioned?An error occurred while saving the comment This is very odd!
Please backup you Preferences (on Mac these should be here: <OSDisk>/Users/<username>/Library/Preferences/Adobe Illustrator <version number> Settings/<locale> (e.g. en_US)/Adobe Illustrator Prefs) and then reset them, by either deleting the folder (Ai would create one anew on launch then) or via Preferences (Cmd + K) > Reset Preferences button.
When reinstalling Illustrator, these are usually kept untouched, to keep users’ customizations intact... but sometimes different settings, especially when update cause rather weird bugs. And these can get imported into an older installed version. So, to exclude this case, the reset is the first check-up to try...If is miraculously fixes the problem — please zip the old Preferences folder and send it to the team, via sharewithai@adobe.com (along with the link to this report, http://illustrator.uservoice.com/forums/601447/suggestions/50719163), so they can dissect it.
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2 votes
An error occurred while saving the comment This is a known problem and the team tries to solve it — thanks for the report!
For now we can Hide Options via the panel’s menu or undock it to avoid this. -
2 votes
An error occurred while saving the comment Wally, what version are you using specifically?
There was a similar problem, reported here — http://illustrator.uservoice.com/forums/601447/suggestions/50417097 — now fixed in build 30.
Does it look the same? If not — can you share some more details on how exactly it behaves? A video would be helpful. -
3 votes
An error occurred while saving the comment I love this idea! Thanks for sharing.
I can imagine how it can benefit me personally, but how it would make it easier for you? How is it useful to have many files opened in Ps at once? what for? Just curious.AdminEgor Chistyakov
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17 votes
An error occurred while saving the comment A related request:
Please add a shortcut for 'Enter Isolation Mode' for layers
http://illustrator.uservoice.com/forums/333657/suggestions/50718890An error occurred while saving the comment Graffix offers a ToolShed plugin that allow to isolate text (along with other additional features):
https://rj-graffix.com/toolshed-adds-isolation-menu-items/An error occurred while saving the comment Yep, the trick I usually use is to group, isolate, select all, ungroup.
And I agree it should be fixed.AdminEgor Chistyakov
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20 votes
An error occurred while saving the comment A related request:
Please add a shortcut for 'Enter Isolation Mode' for layers
http://illustrator.uservoice.com/forums/333657/suggestions/50718890An error occurred while saving the comment Graffix offers a ToolShed plugin that allow to isolate 'nothing' (along with other additional features):
https://rj-graffix.com/toolshed-adds-isolation-menu-items/AdminEgor Chistyakov
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AdminEgor Chistyakov
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42 votes
An error occurred while saving the comment A related request:
Please add a shortcut for 'Enter Isolation Mode' for layers
http://illustrator.uservoice.com/forums/333657/suggestions/50718890An error occurred while saving the comment I personally use Ctrl+Backspace and and Autohotkey script that searches for the button graphics and clicks it. Works almost always, if I don’t have Attributes opened (it cover the button) or I'm in text editing mode (Ctrl+Backspace erases one whole word behind the cursor). But since I rarely need going one level back when I edit text, I commit editing with Escape first, so they don’t clash.
Space+Escape... Well, not that happy... First, everyone should be able to map a key they want, and since Space+Escape is something we can’t assign now, it probably means it’s hard-coded, and it sucks.
I suppose Figma-lovers will prefer Shift+Enter, and Ai can’t allow to have it as well, since Enter can’t be assign to Isolate, because Enter is again hardcoded to tool option, and there is now way to change it. Do you plan to do something about this too?
AdminEgor Chistyakov
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An error occurred while saving the comment Not Escape but Backspace (or any other hotkey, customizable one!)
AdminEgor Chistyakov
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3 votes
An error occurred while saving the comment Yep, ToolShed does it a bit different compared to the way Ai does it with from the Layers panel’s command.
It adds three commands into its own Object > Isolate menu folder: Begin Isolation, Isolate Parent Object (effectively one isolation level up, not available in the vanilla Ai as a hotkey, but only as a small button — http://illustrator.uservoice.com/forums/333657/suggestions/32403778), End Isolation (the usual one).
And Begin Isolation is the most different: it allows you to isolate live text, by wrapping it into a temp group, something Ai doesn’t do (http://illustrator.uservoice.com/forums/333657/suggestions/44124621), and allows to 'isolate nothing' (http://illustrator.uservoice.com/forums/333657/suggestions/35809273). This command won’t isolate the objects in the current layers, but would rather mimic a 'create and object, isolate it, delete it'.
So yep.An error occurred while saving the comment Isolating a layer is a thing that is rarely used by many, because it works only via the Layers panel.
Here are two related requests (and a nice plugin solution you might like):
1. You can't enter isolation mode when nothing is selected — http://illustrator.uservoice.com/forums/333657/suggestions/35809273
2. Isolate selection doesn't get recorded in Actions — http://illustrator.uservoice.com/forums/333657/suggestions/36200575
Jemima, if this is still happening, can you share a screenshot of this behavior, please? A video would be even better. You do mean the Align panel, not the Align block in the Properties panel, right?