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AdminEgor Chistyakov (Admin, Adobe Illustrator)

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  1. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Illustrator now offers to display the numbers and names of artboards on canvas, when using any tool, not only as captions when in Artboard mode (using Artboard tool) — with the recently added app level option in Preferences > Selection & Anchor Display.

    By default, these are rendered below the artwork, to avoid situations when these names distract from the artwork or working with it. But when artboards have bleed, or some elements naturally protrude in the top left corner, without being clipped... in this case zooming out makes the names hide.

    I doubt there’s a way to automatically compensate the position in these cases for all the layout that we build, so perhaps another option should be added in Preferences to allow these to be displayed above the artwork.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    A related request:
    Artboard titles should not be covered by bleeds, when 'Show Artboard name on canvas' is enabled
    http://illustrator.uservoice.com/forums/333657/suggestions/50661608

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  2. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Eddie, am I right presuming this happens only for the font explorer dropdown that gets called from the Properties only? And when you check a similar one in the Character panel, it gets rendered above other floating panels, as expected (just like the attached image shows)?

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  3. 3 votes

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Fortunately :) Glad it is! Closing the report, thanks for writing back.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Ben, is it still a problem for you?
    If yes — do you mind telling more about your setup? What color settings do you ahve in Ai and Ps? Are these synchronized, manually, or via Bridge? Can you share some screenshots, test files, to start the investigation?

  4. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) shared this idea  · 
  5. 13 votes

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    The opacity mask indeed acts like a pocket dimension and is barely accessible for anything, including Ai itself... Thanks for the report!

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    This is something many struggle with, I think.
    The problem is worse given the fact scripts can’t deal with the contents of opacity masks, reported here: http://illustrator.uservoice.com/forums/908050/suggestions/46727548 — and it means we can’t automate looping through each individual mask and doing anything with it, like outlining fonts... please upvote it if you really crave a one-click solution to the problem.

    Opacity masks are like parallel universe...
    At the moment the only partial solution I can offer is to use the amazing and free Select Menu plugin form Graffix: https://rj-graffix.com/downloads/plugins/#selectmenu — it will allow you to select object with opacity masks applied (with the new Select > Object > Special Art Types > Opacity Masks) to help you iterate through them manually. Better than nothing!

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  6. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Yeah! And it works, partially, the button works — but not the field. Nice catch!

  7. 16 votes

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    A current 'workaround' is to disable Transform Tools option in Preferences > Smart Guides. This removes the 'uniform' guide, making the smart guides less useful, but it stops it from jittering.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Ah, it’s this one again... I know about the trick with disabling the option, mentioned here and there, but I can’t accept is as a solution to myself, because I need this option enabled :)
    Thanks for writing back. I think there were other reports on the same topic, will try to find and merge them.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I can’t reproduce this on one computer, but suddenly can on a different one!
    Both have Windows 10, same exact snap settings... something is very odd. I will test more.
    Meanwhile, please locate your preferences, archive the folder, and send it over to the team via sharewithai@adobe.com (mention the link to this report, for tracking, http://illustrator.uservoice.com/forums/601447/suggestions/50935031)
    Backup the folder (to restore later, if needed) and try to reset Prefs — very often it magically 'fixes' small problems. I’ll try the same.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    That’s an important difference and you never stated this previously, but I still can’t reproduce it, no matter what I drag: a point or a segment.
    So, please, DO record the exact operation you are doing, as a GIF (I use lightweight LICEcap to grab these), or a video (Sharex or many others).
    There should be a difference, and these would help to catch it.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Same exact settings, but on Windows, in 30.1 — holding Shift does allow me to snap a rectangle to a bleed guide, pressed before or in the middle of dragging. Odd!
    I suppose you can’t test it on a Windows machine, same as I don’t have an access to a Mac currently? It can be the difference...

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Hector, can you share a test file, please? It seems like this happens only in some specific circumstances.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Disabling Transform Tools in Preferences > Smart Guides does make it go away, but it’s a mere workaround

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Erwin, does the older trick to workaround it work for you — to toggle Construction Guides in Preferences: Smart Guides?

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Here is the demo

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Yes.
    It is very similar to this now solved problem:
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36247978-constrain-shift-key-doesn-t-work-with-smart-guid
    And it is caused by the merely same problem — a Smart Guides option, this time it’s Transform Tools' fault. Disable this option as a workaround.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Jay, I can’t reproduce it :(
    Can you share the file, please? At least the part of it that gives the bug.

  8. 6 votes

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    This has been fixed in the latest version - 30.3.


    This fix would not correct the existing damaged files but should not happen on new files saved from newest version. Existing files can be corrected by resaving them in latest version.


    Please check at your end and let us know.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Thanks, pleased do.
    Just to be sure — can you please package the original file (with all the image included), and send it all to the team via sharewithai@adobe.com, so they can try to investigate it, if needed? Put the link to this report in the text, for fast tracking it back here, http://illustrator.uservoice.com/forums/601447/suggestions/51079009

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    It looks like the PDF part is not consistent with the native part of the document, and when it gets imported into Photoshop (that reads the PDF part), the way the imported document looks doesn’t match what you get when you read the saved file back in Illustrator — am I correct?
    Is it only thumbnails look wrong when you import it, or the actual art looks off then too?
    What Ai version are you using? Does the Ai Beta behaves differently for you (there were some fixes made)? Can you check it, please? It’s safe to install them both together, the normal version and the Beta one, and you’d have to resave a document using it before trying to import into Photoshop.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Marko, please supply the test files to help the team to investigate this, along with the settings used to generate these. Any error messages these third-party apps, any discussions you can share a link to — all could help to dig into it. Please either share these herein comment or send via sharewithai@adobe.com (in this case, please mention the link to this report, for tracking it back here, http://illustrator.uservoice.com/forums/601447/suggestions/51076405)

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    John, the team would need to see these files, along with some screenshots of how it looks for you, to verify they can reproduce it in house.
    Please share what you can here or send it all directly to sharewithai@adobe.com (please mention the link to this report for tracking it back here: http://illustrator.uservoice.com/forums/601447/suggestions/51032623)
    Also — do you have Save in Background enabled in Preferences > File Handling, while saving a document in Ai? Does disabling it makes any difference?

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Kindly provide test files and screenshots, for the team to review.
    The problem you mentioned with layout was a bug, now fixed, reported here: http://illustrator.uservoice.com/forums/601447/suggestions/50515743

  9. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Oh, I wish never of these bugs happened at all... Ai is just that large that any change can nudge something very important and written decades ago. And there's no 'rewrite it from scratch' route, because it’s constantly in use by us. Glad this one is gone.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    David, what version do you have? Is it 30.2.1?
    A similar bug was reported and confirmed as fixed in 30.2.1, http://illustrator.uservoice.com/forums/601447/suggestions/50781968
    Please comment back.

  10. 7 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    When I try to recreate this problem today, in latest versions, it seems to behave.
    Does anyone here still have this?

  11. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Michael, do you experience this problem today? Can you please check and comment back? Seems like fixed when I try to test it.

  12. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Steve. does this happen today? I try to recreate this in the latest build and it never happens. Please check.

  13. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) shared this idea  · 
  14. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    The line has a rather odd variable stroke applied... when changed to Uniform, the bugs vanishes. However, even if I remake the stroke width to be 0 in the middle, and thicker at the outer end, the bug stays. I supposed a rounding error happens. Upvoted, thank you for the report.

    As a workaround I can advise to make the illustration larger and downscale it when exported. Another approach is to use Artistic brush instead.

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  15. 12 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    While in the Artboard mode, the Select > All top menu command selects objects, not artboards. So it means only the hotkeys become modal, while the menu commands still refer to object selection only. It makes sense... but then again, selecting objects while working with artboards seems odd... Perhaps the names of these two commands should become Select > All Artboards and Deselect Artboards, to match the modal hotkeys? ...at the same time, the Select > All on Active Artboard stays valid... this definitely requires more thinking.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    The hotkey (Cmd/Ctrl+Shift+A by default) now works in the Artboard mode to deselect all artboards, however the menu command still stays inactive.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    A related problem:
    Select > All menu command also selects all artwork instead of all artboards only
    http://illustrator.uservoice.com/forums/601447/suggestions/41482618

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  16. 80 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    The added button is good, but also is just terribly positioned.
    Here, I hovered over each Align button to mark the hit areas.
    Why isn’t it in the middle? Why does its hitbox cover the next one, Align Top?
    Why aren’t these carefully redistributed, like the second mockup image shows?

    Why not in the Control also?
    Why not in Properties? (ah, right, there’s not enough space, because the Align To is a dropdown button there instead of three buttons).
    Why not in the top menu?

    Why does the action recorded with this command have a blank name, compared to existing ones?

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I know two workflows to make this happen.

    First.
    1. Enable smart guides
    2. Grab the intersection of the rulers (the zero point) and drag it over the center of your object (assuming there is one, you can enable it in Attributes panel with Show Center), or to a chosen point on canvas. If your pattern is built with its center in the center of its module, this should effectively center the module in the object.
    3. Cut the shape
    4. Reset coordinates (or return them to their original position in cases you were not using the default zero). Make sure you have Transform Pattern Tiles option enabled in Preferences!
    5. Paste the object
    Now you have the pattern centered.
    Just watch the GIF.

    Second.
    Use a free script instead — Reset Pattern.jsx by Toshiyuki Takahashi (gau)
    Download it from here: https://github.com/gau/reset-pattern

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    This drop-down sucks.

  17. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) shared this idea  · 
  18. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Ryan, do you still have this problem, or did you figure it out since then?
    If it still bothers you, please tell more about your workflow. Ideally, a full chain of steps and /or a video attached would be needed to help the team to investigate it.

  19. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    There is one (two even).
    When you create a new document, Illustrator uses 'document profiles' to base a new document upon, with presets included: brushes, swatches, symbols, styles... if you need a specific set of these, you should create a document that have only those you need, save it, and put into the dedicated folder (this page would tell you the correct paths: helpx.adobe.com/illustrator/kb/create-custom-new-document-profile.html

    To use this profile then... well, the 'modern' New Document dialog sucks... it displays the default document profiles only, as categories/tabs on top, but to choose a custom profile, you’d have to scroll the right column, find the More Settings button, to open the dialog (that looks exactly like the legacy New Document dialog, with all the options exposed!), and to choose the Profile there.
    If you wish to see this dialog instead of the modern one, you can toggle the 'Use legacy "File New" interface' in Preferences > General.

    Another method is to use .ait templates.
    These can live in any folder. Any .ai document can be renamed to .ait and behave as a base — launching it would create a full copy of it, but unnamed, so you won’t replace the template when trying to save it later. The difference is that document profiles don’t allow to set up anything on canvas (like guides or preplaced art) or set up specific layer structure, while templates do, but won’t allow to set up the size and the number of artboards, being just full copies.

    There are several requests here to streamline the experience. While these work and make total sense when you learn about these two, it might not be exactly clear at first. If you are interested, I can share the links to upvote.

  20. 16 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I can’t agree it is fixed fully.
    It should not happen in newer files, yes (I hope), but old ones still have it, and resaving them won’t fix it.

    What we see is 'Flip' flag for the Type object doesn’t match the actual position of the text. When we scale text with the flag mismatched, Illustrator re-renders it accordingly to the flag... but it doesn’t match the intention and the consistency is broken.

    It should work the other way around, I think. I believe it was an Ai’s fault to mess up the flags, because the objects look like intended, and Ai allowed to make them look like this. What a fix should do is check the way the text is rendered and toggle the flags accordingly.

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