Andy Engelkemier
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3 votes
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8 votesAndy Engelkemier
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2 votesAndy Engelkemier
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2 votesAndy Engelkemier
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1 voteAndy Engelkemier
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1 vote
This should not be happening. Seems like a bug. The corner should not become a chamfer unless you do an Option-click on the live corner widget. Could you please share more details on when this happens?
Thanks,
YogeshAn error occurred while saving the comment Andy Engelkemier
commented
I agree, it shouldn't be happening.
It's Really easy to replicate. This example is probably what someone intended, but it's still kind of wrong.
Draw a rectangle with the curvature tool. So you'll be holding Alt (I think that's option on mac?) to make only corners rather than curves.
On one of the corners, estimate what you think a 45 degree chamfer would look like. Don't use snaps though. So there's No way you actually got it a perfect 45 degree right?Ok, now go to the direct select tool. You'll notice that you have a single point on that corner. Yup, it's defined as a chamfer. And as soon as you touch it, your shape changes. You didn't draw that at a perfect bisecting angle, but illustrator is making the assumption for you.
In this example, that result is Usually what you might want. Now that you know what it's doing, try some other more complex shapes to see where else it does this. It may surprise you in very unpleasant ways.
Andy Engelkemier
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Option to export to clipping mask boundaries
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Artboard 1.png 317 KB -
Artboard 2.png 7 KB -
Artboard 1.png 7 KB -
Outline View.PNG 31 KB -
Exports Fine.PNG 35 KB -
Issue Exporting.PNG 28 KB -
Ekran Kaydı 2019-01-04 12.27.16s2.mov 27590 KB -
Screen Shot 08-29-18 at 02.10 PM 001.PNG 214 KB -
CE-serving_.jpg 56 KB -
Untitled-1-01.jpg 63 KB -
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Illustator_ClippingMask_Bug.ai 188 KB -
Screen_Shot_2017-09-28_at_10.01.53_AM.png 314 KB -
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504 votesHi Everyone,
The fix has been rolled out and is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.
What’s new in 24.1: https://helpx.adobe.com/illustrator/using/whats-new.html
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
An error occurred while saving the comment Andy Engelkemier
commented
There are lots of posts Related to this, but everyone seems to focus on their one task. But the meat of it is Adobe hasn't ever treated objects how the artist expects (at least not consistently).
If you create an image, and you add a clipping mask to "crop" the image, regardless of it's shape, That clipping mask shape should be the object's shape. Alignment, export, etc.... should all respect the clipping mask. Instead, these things are using the boundary of the combination of the clipping mask and the image.
Even copying that, and pasting it into photoshop, it ends up respecting the image bounds rather than the clipping mask.So the only way to export an image is to manually create slices, then use the export for web? Which is supposedly a "legacy" item? Before you start calling things legacy, maybe don't F up what you're trying to replace it with.
Just fix it Adobe. There are literally (and I DON'T meant figuratively) hundreds of responses to these posts. I didn't know which one to respond to because one person is talking about export, another is talking asset export, another is talking alignment, etc. But the root of the problem is that you should be ignoring an object's originally boundaries if the user is attempting to create New ones. That's what a clipping mask does!
Let us copy, export, align, to what we're looking at!
Andy Engelkemier
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80 votesUnder Review ·
AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
If you will export artboards in any fractional scale or by specifying height and width you will get correct output.
The best way to not get an extra pixel is keep your artboard coordinates in integers. You can achieve that by changing the reference point of artboard to top left and typing in the nearest integer or do Make Pixel Perfect(Object > Make Pixel Perfect). If size of your artboard is increased please manage that accordingly and export.
Thanks & Regards
Nitish Agarwal
Illustrator TeamAn error occurred while saving the comment Andy Engelkemier
commented
I agree with you Nitish. Creating any new artboard should default to having their position in whole integers. It should be more difficult to position an artboard in a floating integer. This has caused Many Many problems here.
We have found the only good workaround is to create One artboard with a position with a whole integer. Then create a bunch of Objects with that artboard active and snap to pixel turned on. Then convert those to artboards.
But even still, I think there are some rounding problems with illustrator because we still occasionally have some artboards that we have to adjust later. (when we notice there's actually a misalignment. It may happen more often and we just don't notice).
I can't actually think of a reason Ever to have the artboard's top left corner not be a whole integer. Please force that to a default. Let people change it if required.
We've had many discussions here, cussing at Adobe for this problem. It causes us to have a bad day, so we get more foul. And here I am finally posting about it.
An issue I'm seeing is that the default option for artboard is that the artboard is measured from the center. Well, if your width and height is an odd number of pixels vs an even number of pixels, then wouldn't one of those options cause the edge pixels to be half pixels in terms of the workspace? See how that could be a problem? I feel like there's your rounding issue right there. Artboards should be calculated from corners only, with the default likely being the top left.
Andy Engelkemier
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9 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Andy Engelkemier
commented
This is my problem as well. And Yes, I intentionally created artboards with zero spacing.
Nitish, I don't understand your sentence. Could you elaborate on the solution?
I assume I can create artboards another way, it's just that the "new artboard" button is broken.
But It seems like it's a confirmed bug. Can you verify that Adobe is aware of the bug and is working on a solution? -
2 votes
Hi,
We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#CheckforupdatesWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Andy Engelkemier
commented
Do the new artboards get drawn snapping to the pixel grid as well? Because that's another artboard problem. If you have snap to pixel grid on, but you have either an odd/even number of pixels, your objects snap to pixels, but the entire artboard is a half pixel off because the first one is centered.
I also do think it's pretty silly to start the artboards in the middle.
Did your team create a way to increase the size of the workspace? It doesn't scale very well. You can fit a bunch of 300dpi 11x17 artboards, but you can only fit 3 4k screen artboards. You folks need to figure out not everything is 72dpi.Andy Engelkemier
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I didn't know this wasn't possible. I wanted to make an action that created an artboard 2 pixels larger than my selection.
So copy. Paste in front. Group. effect > convert to rectangle, relative 2px. Expand appearance. Convert to artboards.
But I guess I'm doing this one all one at a time several hundred times.