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Rebecca Taylor

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  1. 10 votes

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    4 comments  ·  Illustrator (Desktop) Feature Requests » Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Rebecca Taylor supported this idea  · 
  2. 7 votes

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    Need More Info  ·  Anish Kumar responded

    Thanks for reporting the issue. We have tried the scenario and failed to reproduce it,it would be helpful if you could provide some more information-

    Is this happening on win 7 only?

    Have you tried cleaning the preferences and re launching the application?Does that solve the issue.

    Have you encountered this issue with the latest Illustrator build?

    Thanks
    Anish Kumar

    Rebecca Taylor supported this idea  · 
  3. 3 votes

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    Rebecca Taylor commented  · 

    Please fix this!

    Thank you!

    Rebecca Taylor supported this idea  · 
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    Rebecca Taylor commented  · 

    Hi!

    Any chance this issue will be fixed soon? It sure would be more convenient if new swatches were global by default!

    Thanks,
    Becky

  4. 25 votes

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    11 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Rebecca Taylor commented  · 

    This did not work for me. I renamed the file FontFeatureCacheTest.json then restarted Illustrator and opened one file (granted, it’s a very complex file, but I was able to work with it before today, though I have been experiencing out of app memory messages for several days). Illustrator RAM use quickly jumped to 53GB. Earlier today, Activity Monitor reported Illustrator claiming 189GB RAM lol. InDesign 14.0.2 is apparently having the same problem… one simple file open, 27GB RAM.

    Illustrator 23.0.3
    macOS Mojave 10.14.3
    iMac Retina 5K - 27 inch - Late 2015
    3.3 GHz Intel Core i5
    24 GB 1867 MHz DDR3
    AMD Radeon R9 M395 2048 MB

    I’ve just emailed you my FontFeatureCache file… hope you can fix this issue soon! I’m unable to work!
    Thanks,
    Becky

    Rebecca Taylor supported this idea  · 
  5. 694 votes

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    Rebecca Taylor supported this idea  · 
  6. 186 votes

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    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Rebecca Taylor supported this idea  · 

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