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Jayse Hansen

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  1. 710 votes

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    Jayse Hansen supported this idea  · 
  2. 811 votes

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    Jayse Hansen commented  · 

    Need this like YESTERDAY!

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    Jayse Hansen commented  · 

    So obviously needed. Grads should be allowed in folders, libraries and exports. Why in 2019 are they treated like 4th class citizens! Grads are lovely, essential beings. Let's give 'em some love. :-)

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  3. 11 votes

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    Jayse Hansen supported this idea  · 
  4. 18 votes

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    Jayse Hansen commented  · 

    Huge bug that makes Export for Screens useless. Save for web works as expected.

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  5. 33 votes

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    Jayse Hansen commented  · 

    yes please!

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  6. 22 votes

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    Jayse Hansen supported this idea  · 
  7. 54 votes

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    Jayse Hansen commented  · 
    Jayse Hansen supported this idea  · 
  8. 3 votes

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    Jayse Hansen commented  · 

    This still doesn't work in AI 2019.

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  9. 151 votes

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    This issue is probably happening because the artboard dimensions are not appropriate for raster export (i.e. are in decimals).
    If you make x and y values as the whole numbers in the transform panel (not in decimal), then the extra pixels will not be added to the exported image.

    That is the workaround, and it’s reported that it’s not always the case.

    At the same time — Ai knows the size of artboards to be exported and yet it does not deliver the set sizes, which is not fair. The team is going to rethink the algorithm.

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  10. 12 votes

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    Jayse Hansen commented  · 

    YES freaking PLS

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  11. 43 votes

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    Hi,

    Apologies for the inconvenience caused to you due to this issue.
    Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.

    When this issue occur please share the AID file with us without closing illustrator.
    1) If you are using Adobe Illustrator 2020 , Could you kindly share you AID file with us in a zip file. You would be able to find the AID file in preferences folder in the below location:

    MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings// DataRecovery/ (Kindly press Command + Shift + G and write ~/Library and ok and then go to preferences )
    Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings\ \x64\DataRecovery\

    Kindly share the above with us in a Zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.

    Regards,
    Ankit Goyal
    Illustrator Team

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    Jayse Hansen commented  · 

    I just had this happen with hundreds of images. WTF? In my case they are all black - not sure if it's the same thing - but the end result is having to relink hundreds of files. And they are not named so it's basically starting over from scratch. Previous versions of the same file all have the issue as well. What is going on?

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