ertru

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  1. 9 votes
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    5 comments  ·  Illustrator Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →
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    ertru commented  · 

    On iMac here, upgraded to ADobes recommenden 23.01 "fix" and now I can't do anything.
    "Recovered" files do not even open, an all is greyed out - went back to 22 too to get anything done.
    Didn't matter what I was doing, it started crashing even on simple things: textbox, a simple line - and then suddenly - nothing works.

    Bugs me so much they've marked this problem as "Completed" here on another thread addressing the same problem.

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  2. 2 votes
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    0 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    ertru supported this idea  · 
  3. 639 votes
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    419 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    ertru commented  · 

    Got update CC 23.0.1.
    And it is even worse.
    NOTHING works.
    All greyed out.
    Cant do anything.
    I have to force quit every time.

    I fear to even try to open PS, if this happens there too.

    Finland

    iMac Retina 4K 21,5 inch Late 2015
    Mojave 10.14.1

    Installed v 22.1 as second version so I get to do something.

    PLEASE fix Adobe.

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    ertru commented  · 

    Hey Ashutosh there is no new updates to get, even though I sesach for new updates.

    My system has all needed stats and running mojave-this is starting to get critical here npw.

    Every time I try to open an ai file everything is greyed out an I have to force quit the app.

    This is not "completed" as I see it when we as paying customers do not even get the update.

    Please fix urgently as it seems reading through many threads and comments on this that it has no difference what iOS you use as this seems to affects so many on different systems.

    ertru supported this idea  · 
  4. 14 votes
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    14 comments  ·  Illustrator Bugs » Launch  ·  Flag idea as inappropriate…  ·  Admin →

    Mojave is a supported operating system since Illustrator version 23.×.
    We request your help. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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    ertru commented  · 

    Not starting here, all work on pause and although Adobe claims theres an update on Ai and my system has all required stats for it I cannot get the update.

    Crisis.

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  5. 120 votes
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    69 comments  ·  Illustrator Feature Requests » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Everyone,

    Apologies for partial implementation of the original request, and marking it as completed.

    We have started work on this request again, and it will make it to Beta build soon. I will update this thread when it makes to Beta.

    Thanks,

    Varun

    ertru supported this idea  · 
  6. 34 votes
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    3 comments  ·  Illustrator Feature Requests » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
    ertru supported this idea  · 
  7. 33 votes
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    ertru commented  · 

    This centainly needs to happen. I've tried every trick to "fix" this on my Ai but every.single.time I open a new doc on Ai it once again is by default ... as points.

    Adobe could for example develop the Preferences so that users could select their own preferences for the various alternatives we have-Web, Print etc. And the easiest way would be if this could be set in the General preferences.

    ertru supported this idea  · 
  8. 56 votes
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    13 comments  ·  Illustrator Feature Requests » Type  ·  Flag idea as inappropriate…  ·  Admin →
    ertru supported this idea  · 
  9. 65 votes
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