Translate Ideas and Comments
Choose language:
There was an error during translation

MatM

My feedback

  1. 6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    15 comments  ·  Illustrator Bugs » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    MatM commented  · 

    Nah, I'm on Mac. Defo a cross-platform issue.

    An error occurred while saving the comment
    MatM commented  · 

    No! Basically, if you run more than a single document the bug is horrendous. Turning off Dropbox or similar seems to help. Crazy situation that doesn't seem to be picked up on here.

    An error occurred while saving the comment
    MatM commented  · 

    Sorry, Lance, I wasn't very clear on my post, I was rushing the post. If I'm honest they can be barely considered fixes really. Basically, if you have nothing running like Dropbox / Fontbase etc and don't have more than one document open the issue disappears. Not sure if you've just read the forum link but I added last night that I'd been onto tech support again and they're escalating this issue (hopefully).

    An error occurred while saving the comment
    MatM commented  · 

    Lance, I get both of those bugs too. When using the preview dialog box for say, offset path. An example being If I offset the shape by 10mm then decide it's too much and lower it to 8mm, the 10mm box remains and the 8mm is also created, and if I continue to reduce or increase the shapes remain. THen once I press okay I have loads of unwanted boxes.

    The link below has the process I went through with tech support and what are the only things that resolve the issue.

    Wish they would acknowledge this issue even exists.

    An error occurred while saving the comment
    MatM commented  · 

    Hey Egor,

    This is the issue here. If you're still interested. :)

    https://forums.adobe.com/message/10791271#10791271

    MatM supported this idea  · 
    MatM shared this idea  · 
  2. 8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Illustrator Bugs » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
    MatM supported this idea  · 
  3. 616 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    NOTE:
    1. You will have to reset your toolbar once if it is already disturbed. refer to this knowledge base to see how you can reset – https://illustrator.uservoice.com/knowledgebase/articles/1900963
    2. What we have fixed is the tool bar is no longer editable as long as it is not in the toolbar edit mode

    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    MatM supported this idea  · 
  4. 106 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    74 comments  ·  Illustrator Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    MatM supported this idea  · 
  5. 61 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    60 comments  ·  Illustrator Bugs » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    MatM supported this idea  · 
  6. 4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Illustrator Bugs » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    MatM commented  · 

    Also creates empty vectors on scale, like the bounding box is becoming an object.

    An error occurred while saving the comment
    MatM commented  · 

    I have the same issue here. THere's a forum page with more info. It's a nightmare!

    https://forums.adobe.com/message/10807571#10807571

    MatM supported this idea  · 
  7. 4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Illustrator Bugs » Type  ·  Flag idea as inappropriate…  ·  Admin →
    MatM supported this idea  · 
    An error occurred while saving the comment
    MatM commented  · 

    Thanks, Giulio. I have been running Dropbox, I'll turn it off and kill all the processes to see if that's causing all the issues. Such a bizarre bug!

    An error occurred while saving the comment
    MatM commented  · 

    I have this issue too. I posted it a while ago. I thought it might just be me. I'll jump in on the discussion. It's driving me mad

  8. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Illustrator Bugs » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
    MatM shared this idea  · 
  9. 657 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    426 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    An error occurred while saving the comment
    MatM commented  · 

    The new update (including the hotfix version) hasn't fixed this completely. Although it doesn't occur anywhere near as often as the original, it is still an on-going issue.

Feedback and Knowledge Base