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David Becker

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  1. 2 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Images, Links  ·  Flag idea as inappropriate…  ·  Admin →
    David Becker supported this idea  · 
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    David Becker commented  · 

    This bug only appeared (for me at least) in version 25.4.1.

    My concern is that with the recent launch of version 26.0, no more work will be done on version 25.x (or previous versions) and this particular bug will exist forever in version 25.x.

    If no more maintenance occurs on versions prior to 26.0, this is a problem for those of us who have no choice but to remain on macOS 10.14.6 (Mojave) for reasons of compatibility with other software, etc. We can't upgrade to version 26.0 as it requires macOS 10.15 or above.

    Can someone from Adobe confirm that this (and indeed any other bugs) in version 25.4.1 will be addressed in a forthcoming update to version 25.x, and not merely be addressed in version 26.0?

    Thanks

  2. 7 votes

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    4 comments  ·  Illustrator (Desktop) Bugs » Strokes  ·  Flag idea as inappropriate…  ·  Admin →
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    David Becker commented  · 

    This bug only appeared (for me at least) in version 25.4.1.

    My concern is that with the recent launch of version 26.0, no more work will be done on version 25.x (or previous versions) and this particular bug will exist forever in version 25.x.

    If no more maintenance occurs on versions prior to 26.0, this is a problem for those of us who have no choice but to remain on macOS 10.14.6 (Mojave) for reasons of compatibility with other software, etc. We can't upgrade to version 26.0 as it requires macOS 10.15 or above.

    Can someone from Adobe confirm that this (and indeed any other bugs) in version 25.4.1 will be addressed in a forthcoming update to version 25.x, and not merely be addressed in version 26.0?

    Thanks

    David Becker supported this idea  · 
  3. 2 votes

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    0 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Flag idea as inappropriate…  ·  Admin →
    David Becker supported this idea  · 
  4. 3 votes

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    3 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →
    David Becker supported this idea  · 
  5. 2 votes

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    0 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Flag idea as inappropriate…  ·  Admin →
    David Becker supported this idea  · 
  6. 3 votes

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    3 comments  ·  Illustrator (Desktop) Bugs » Images, Links  ·  Flag idea as inappropriate…  ·  Admin →
    David Becker supported this idea  · 
  7. 2 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →
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    David Becker commented  · 

    This bug only appeared (for me at least) in version 25.4.1.

    My concern is that with the recent launch of version 26.0, no more work will be done on version 25.x (or previous versions) and this particular bug will exist forever in version 25.x.

    If no more maintenance occurs on versions prior to 26.0, this is a problem for those of us who have no choice but to remain on macOS 10.14.6 (Mojave) for reasons of compatibility with other software, etc. We can't upgrade to version 26.0 as it requires macOS 10.15 or above.

    Can someone from Adobe confirm that this (and indeed any other bugs) in version 25.4.1 will be addressed in a forthcoming update to version 25.x, and not merely be addressed in version 26.0?

    Thanks

    David Becker supported this idea  · 
  8. 6 votes

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    4 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →
    David Becker supported this idea  · 
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    David Becker commented  · 

    This is a consistent bug (for me at least) with the latest version of Illustrator (25.4.1) running on the latest version of macOS Mojave (10.14.6 - 18G9323).

    Every single time I select one or more guides, they vanish, only to reappear again when deselected.

    I have guides set at their default colour (Cyan) and the User Interface Brightness set at the darkest setting, with "Canvas Color" set to "Match User Interface Brightness".

    Obviously what's happening is that instead of the guide(s) turning Red as they should do, they're either becoming transparent or not displaying at all.

    This bug only appeared very recently (again, for me at least), so certainly no earlier than Illustrator version 25.4, or possibly even only with the very latest version (25.4.1).

  9. 45 votes

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    David Becker commented  · 

    Please PLEASE add this much-needed feature to Illustrator. To not be able to group layers together is quite frankly ridiculous, especially given that Photoshop has had this feature for more years than I care to remember.

    David Becker supported this idea  · 
  10. 15 votes

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    David Becker commented  · 

    Please PLEASE add this much-needed feature to Illustrator. To not be able to group layers together is quite frankly ridiculous, especially given that Photoshop has had this feature for more years than I care to remember.

    As for the comment below:

    "I think illustrator would be better to merge with photoshop.
    To learn illustrator to me is so hard. Photoshop is so better to learn."

    and speaking as a professional Graphic Designer with more than 26 years experience, this comment should be treated with the utter contempt that it deserves.

    You might as well say "I think tractors would be better to merge with cars. To learn tractors to me is so hard. Cars is so better to learn."

    Some comments are just BEYOND even the most profound facepalm...

    David Becker supported this idea  · 
  11. 14 votes

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    14 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.1
    Now your files created in 23.1.1 or prior will retain layer color when opened in 24.0.1

    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Thanks
    Anish Kumar

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    David Becker commented  · 

    Hi Anish

    Yes, I was able to find the update via that method. I've applied the update and, yes, it appears to have fixed the bug, although I've only tested one document so far. Time will tell whether the fix is all-encompassing and no-one has any lingering issues!

    Thanks for your help.

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    David Becker commented  · 

    When I launched the Adobe Creative Cloud application just now (Thursday 28th November, 8am UK time) there was no Illustrator 24.0.1 shown. Only 24.0, which I already have installed.

    It looks like you've jumped the gun. Can you say when version 24.0.1 will actually be released - and by that I don't mean any beta / non-final version - I mean the actual, finished, 24.0.1 update which definitely, categorically sorts this bug?

    Thanks.

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    David Becker commented  · 

    Thanks for attending to this so quickly. Just to be on the safe side, I'll wait until version 24.0.1 is officially released before downloading & testing it.

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    David Becker commented  · 

    Using a colleague’s Mac (which still uses version 23.1.1) I’ve now been able to confirm (thankfully) that documents saved on my Mac using version 24.0, but downsaved in CC format (as opposed to the new “2020” format) when then opened in version 23.1.1 retain the correct colours for layers.

    I’ve also discovered that it’s possible to reinstall version 23.1.1 & uninstall version 24.0, using the Creative Cloud Application. Clicking on the 3 dots at the bottom right hand corner of the Illustrator box in the “All apps” section of the CC Application, and then selecting “Other versions” enables you to do this.

    I’ll be suggesting to my Manager & colleagues that we stick with the prior versions of InDesign, Illustrator & Photoshop (14.0.3.433, 23.1.1 & 20.0.6 respectively) for the time being. Not only because of the Illustrator bug, but far more importantly because of the file format changes.

    For the first time since the launch of Creative Cloud - at least in the case of Illustrator - the “CC” file format has not been maintained as the most recent file format. Instead there’s a new “2020” format. Attempting to open a file saved in 2020 format in Illustrator 23.1.1 gives the standard “this file is too new…” warning, and all layers are flattened into a single layer.

    It’s probably safe to assume that the new InDesign - version 15.0 - also uses a new file format that’s incompatible with prior versions. As for Photoshop, typically the PSD format is backwards compatible, and not tied to the version of the program that it was saved using, in the same way as InDesign & Illustrator.

    Anyone considering updating to the latest versions of these programs should be aware that (definitely in the case of Illustrator - and possibly in the case of the others) they’re not the usual updates. They’re major UPGRADES - if for no other reason than for changes in their file formats.

    David Becker shared this idea  · 
  12. 10 votes

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    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    David Becker supported this idea  · 

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