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Justin Penner

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  1. 3 votes

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    Justin Penner shared this idea  · 
  2. 33 votes

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  3. 44 votes

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  4. 1 vote

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    0 comments  ·  Illustrator (Desktop) Bugs » Images, Links  ·  Flag idea as inappropriate…  ·  Admin →

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    Justin Penner shared this idea  · 
  5. 2 votes

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    Justin Penner supported this idea  · 
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    Justin Penner commented  · 

    Thanks! I've been trying to figure out what was causing this error and I didn't realize it was because I was typing too quickly.

    Adobe devs: I can reproduce this error consistently every time, if I hit Cmd+Shift+S (Save As) or Cmd+Opt+S (Save a Copy) and then quickly hit any key before the dialog pops up. I'm running Illustrator 2022 26.0.1 on macOS Catalina 10.15.7, on an early 2015 Intel-based Macbook Air.

  6. 2 votes

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    Justin Penner supported this idea  · 
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    Justin Penner commented  · 

    This bug has also mystified me for a long time. It seemed to appear randomly, but I've finally figured out how to reliably reproduce it.

    The issue is in the behaviour of the text field where you enter the page range in the File > Save a Copy dialog. If your last save used a page range, Illustrator remembers that setting. So if you then edit the page range field and press Enter, the field *turns grey*, and you can then press Enter again to Save. This will always result in an incorrect PDF containing *all* the pages from the document, NOT the range you entered.

    However, if you toggle from All to Range while you're in the Save a Copy dialog, then edit the page range and press Enter, the field behaves differently – instead of turning grey, the page range field remains active and the text gets highlighted. If you Save at this point, you'll get a PDF with the correct range of pages you entered.

  7. 1 vote

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    Justin Penner commented  · 

    Prior to the new large canvas feature, Illustrator documents were limited to ~227"x227", but PDFs have always been limited to 200"x200". Since the large canvas feature was implemented via a multiplier function that's part of the PDF spec, you're seeing the same problem in a 2270"x2270" large canvas document.

    Illustrator will allow you to create documents up to 2270"x2270" in large canvas mode, but you still cannot export a PDF larger than 2000"x2000", because the multiplier is fixed to 10x in large canvas mode, and the base PDF document size before applying the multiplier cannot be larger than 200"x200".

    As a side effect, this creates some confusing problems when trying to create documents between 200–227". Suppose you want to design a 216"x216" banner (18 ft x 18 ft) for print: you have to create a new document in a larger size like 240"x240" first to enable large document mode, and then resize your artboard to 216"x216" so that you don't get an out-of-bounds error when exporting to PDF.

    I'm glad large canvas was implemented, but it really has created a host of new problems. For one, when you're sending large canvas PDFs to a printer, you really don't know whether their system is going to read it at the correct size or at 10% scale, as it depends whether their software reads the multiplier key in the PDF, and many don't.

  8. 3 votes

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    5 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →

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    Justin Penner commented  · 

    Following up, this issue still exists in 25.3. Note this issue is in regards to the Window > Transform panel. Other ways of scaling via a percentage such as Object > Transform and the Transform effect are working fine in large canvas documents.

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    Justin Penner commented  · 

    This issue still exists in 24.2.3.

    In large canvas mode, scaling via the Transform panel by typing a percentage such as 200%, scales the selected objects to 20% (1/10 of the expected result). Someone just needs to move a decimal over in the code, I think!

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  9. 16 votes

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    5 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Flag idea as inappropriate…  ·  Admin →

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    Justin Penner commented  · 

    I've been having the same issue too. I had to reinstall the previous Illustrator, as the 2021 edition just gets stuck on "initializing" every time.

  10. 1 vote

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  11. 7 votes

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    Justin Penner commented  · 

    @Bart Huisman This issue has been fixed as of Illustrator 24.2 released last month.

  12. 1 vote

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    0 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →

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  13. 8 votes

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  14. 125 votes

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    There is no true PDF Export in Illustrator, because Illustrator allows to have editable PDFs with .ai-content stored within. Other apps does not allow that, and some users heavily rely on editable PDFs.

    Attemps to solve this were made, but there is no clear solution so far. Still we hope to find one.

    The intended way to get a PDF (without loosing your data) at the moment would be to use Save a Copy command that saves a separate copy of your file to PDF instead of Save As which keeps a saved file open.

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