Andrii
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An error occurred while saving the comment An error occurred while saving the comment Andrii
commented
On a fresh file It appears this comes up when not just you change the font (sorry for misleading) but when you apply a paragraph style.
It also news, when I put Arial in the style the bug behaves differently: the font family no more switches, but it's property still change (weight, size etc). Please see attached file.Andrii
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Font changes from the current one to the previously used while typing
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Screenshot 2025-01-20 at 3.20.55 PM.png 259 KB -
Mesa de trabajo 1.png 34 KB -
Screenshot 2025-01-17 at 10.33.54 AM.png 21 KB -
Captura de tela 2025-01-09 072224.png 23 KB -
Captura de tela 2025-01-09 072207.png 22 KB -
Captura de pantalla 2025-01-07 a la(s) 12.02.49 p.m..png 23 KB -
스크린샷 2024-12-31 오후 4.35.19.png 12 KB -
font style.PNG 24 KB -
Screenshot 2024-12-29 124342.png 157 KB -
Screen Recording 2024-12-23 at 2.02.23 PM.mov 275 KB -
Captura de tela 2024-12-17 121251.png 162 KB -
FontScreenshot3.png 46 KB -
FontScreenshot2.png 41 KB -
FontScreenshot1.png 41 KB -
Screen Recording 2024-12-12 at 12.11.52.mov 43239 KB -
스크린샷 2024-12-10 오후 6.10.30.png 49 KB -
Screen Recording 2024-12-05 at 12.12.45 PM.mov 6094 KB -
Screenshot 2024-12-02 at 11.19.41 AM.png 209 KB -
Screenshot 2024-12-02 at 13.39.35.png 39 KB -
illbug_text.mov 1662 KB -
arial2.png 16 KB -
arial.png 15 KB -
illustrator bug.png 15 KB -
Screenshot 2024-11-22 at 3.29.14 PM.png 13 KB
212 votesThis issue has been fixed in 29.2 release. Please update your Illustrator to latest version through Creative Cloud Desktop.
An error occurred while saving the comment Andrii
commented
The issue seems to be fixed in 29.2. Tested with Missing Glyph Protection option enabled - ok.
An error occurred while saving the comment Andrii
commented
Just curious. Any plans to push this fix in stable version?
An error occurred while saving the comment Andrii
commented
While it was being approved another issue have risen about this.
If you use variables, create/import a bunch and then you decide to change a font for a text block involved in datasets - you are scrwd:
- change a block font settings
- switch to another dataset
- switch dataset back (or a third one no matter)
you have the initial font in this text block back.And this is really bad.
An error occurred while saving the comment Andrii
commented
Create a text object (area/not area - does not matter). Chose font you want to use (say Font1, bold) and type. Select object afterwards, and set new font for it (say Font2, regular). Text will change it's appearance (as expected). Then select entire text using type tool and then delete it. In this empty text object type a new text. it will appear with Font1 bold style (Font2, regular expected).
Please see screencast attached.Noticed in the latest version 29.1. Not sure about 29.0.
It may happen and may not. More often it happens. I cant clearly say what exactly triggers this behavior.
Andrii
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1 voteResolved (Comments Open) · 10 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Admin →
An error occurred while saving the comment Andrii
commented
Just made face to face tests 29 / 28. It turned out they do the same. It seems Trim is the mode I was talking about, not Media or Crop
My apologies.
Yes, the ticket can be closed
An error occurred while saving the comment Andrii
commented
upd:
temporary rolled back to v 28.7.3 due to another bug (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/49111304-font-changes-from-the-current-one-to-the-previousl)
As expected: when set to "Media"placed artwork includes selected artboard (including empty areas) only.An error occurred while saving the comment Andrii
commented
Here we go.
See, Art respects objects only. The page has actually larger height than on screenshotAn error occurred while saving the comment Andrii
commented
Uhm... Now I'm really confused.
I use placement really a lot in my workflow. And there is a little chance that I haven't noticed this before. And i clearly remember it has always been following:
- Media (or Crop, not sure as for now) for the entire page w/o bleeds.
- Bleed: for page + bleed
- Bounding box if I need all objects and don't care about page.
I can't even remember I ever used Art option.I can open some old files, but there is no way to find out the placement option used for linked files.
Is it only me?
An error occurred while saving the comment Andrii
commented
Egor,
sure. see screenshotsActually, you get the same result no matter what is set in 'Crop to'
Andrii
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20 votes
I am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
Andrii
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2 votesAndrii
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2 votesAndrii
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416 votes
Hi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.With Best Regards,
Illustrator TeamAn error occurred while saving the comment Andrii
commented
Sorry for your guys who had no luck fixing it by my solution. I've just shared my experience. Besides, I've faced this issue before (It was about 2 years ago I guess) and that was about Chrome/Adobe as well. So this time I've just tried and got lucky.
As a guess, maybe it is not about Chrome exactly. Maybe it is about some specific web page and technology used on them and may appear while using Safari or Opers as well. Just a guess.
An error occurred while saving the comment Andrii
commented
Today all of a sudden I've got this issue. Restarting the Ilustrator did not help, BUT restarting the Chrome browser had magically resolved the problem.
Catalina 10.15.1.
Hope it'll help someoneAndrii
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140 votes
Starting V28.7, you can now easily configure your own preset and save it for later use. We have also refreshed our preset library to include not just the A5 size but other missing presets for categories like social, branding etc.
Please let us know what do you think about them !
An error occurred while saving the comment Andrii
commented
While Adobe does not add new templates I use the following workaround:
Create a new document with desired dimensions (once) -> Save as template -> somwhere_you_like/(MY_TEMPLATE.ait) -> move this file to /Applications/Adobe Illustrator XX/Cool Extras/en_GB <or your_language>/Templates/Blank Templates/ (requires password).
Then Illustrator -> New File From Template (shift-command-N) and voilà.
%2012.02.49%E2%80%AFp.m..png){kind=link}
This is strange. It seems I can not reproduce it too now. Even in the file i find it originally. I'm certain it was there because there is a video I recorder. Besides I did certainly get this bug in newly created file too...
I am on 29.3.1,
MacOS 15.3.1