Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
347 results found
-
lines aren't smooth with pencil tool Back in version 25.0 the paths drawn with the second setting were smooth. Since version 25.1 the paths aren't smooth. it creates unnecessary misplaced points.
4 votesI am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Blank window when creating a new document in Illustrator 24.2 In Illustrator 24.2 when creating a new document and you select create new you are getting a blank screen.
16 votesI am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
キーボードショートカットの設定が機能しない キーボードショートカットの内、変形ー移動コマンドのショートカット Shift+Ctrl+Mキーが機能しない。ショートカットの設定ではこのように設定されている。他のショートカットは正しく機能しているようだ。
1 vote追加情報がありませんので、こちらは仕様ということで対応完了とさせていただきます。
コメントはオープンとしておきますので、何かありましたらコメントをご記入ください。今後ともよろしくお願いします。
Illustrator チーム
-
Preset icons on Home Screen - MBP running Mojave 10.14.6 and Illustrator 24.1
- Launching Illustrator – Home Screen appears as expected
- Have my prefs set to display Home Screen when no documents open
- Icons representing default presets [Letter, Postcard, Common, etc] are not positioned above the labels/sizes as they usually are [see attached screenshot]
-
Screen Shot 2020-05-13 at 2.08.20 PM.png 1909 KB -
Screen Shot 2020-05-11 at 12.31.33 PM.png 1018 KB -
Screenshot 2020-04-30 at 14.56.30.png 618 KB -
Screen Shot 2020-04-25 at 5.26.24 PM.png 933 KB -
problema pantalla de inicio Adobe Illustrator - 24 abril.jpg 255 KB -
Adobe_Illustrator_2020_and_Illustrator_Bugs__Top__3672_ideas__–_Adobe_Illustrator.png 1511 KB -
Screen Shot 2020-04-23 at 10.19.02 AM.png 573 KB -
Screenshot 2020-04-12 15.57.21.png 454 KB
25 votesI am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Illustrator 24.3 Crashing When Selecting Colours with the Layers Palette Open See video: https://www.dropbox.com/s/j7hete8hhhe7mzv/Screen%20Recording%202020-09-11%20at%2014.34.23.mov?dl=0
Illustrator 24.3 crashes when changing the colour of a gradient handle if the Layers palette is open and on-screen. Video above is a freshly re-installed Illustrator in a brand new user account (macOS 10.15.6).
12 votesI am happy to share that we have fixed this bug in our latest release – 25.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Illustrator 2020 (24.2.1) crashes when saving eps file Illustrator 2020 (24.2.1) crashes with the following steps.
- Apply a calligraphic brush to the path
- Save the document in [Illustrator CS EPS] or older format and close it
- Open the document from step 2 and save it again
Confirmation environment
OS: macOS 10.15 (Catalina), macOS 10.13.6 (High Sierra)
Illustrator: v24.2.1Stock illustration services often require Illustrator 10 EPS, so we expect corrections.
Illustrator 2020(24.2.1)が,次の手順でクラッシュします。
1. パスにカリグラフィブラシを適用する
2. 書類を[Illustrator CS EPS]かそれより古い形式で保存し,閉じる
3. ステップ2の書類を開き,再び保存する確認環境
OS: macOS 10.15 (Catalina), macOS 10.13.6 (High Sierra)
Illustrator: v24.2.1ストックイラストサービスではIllustrator 10 EPSを要求されることが多いため,修正を期待しています。
26 votes -
勝手にファイルが保存されてしまう Adobe Illustrator 2020の一部のaiデータで保存する前にファイルと閉じようとすると、勝手に保存されてしまいます。環境設定の自動保存はすべてチェックを入れて外して適用したのですが変わりません。
ファイルはクラウドドキュメントではなく、NASに配置しているファイルです。しかも発生するときは何度か再起動すると発生しなくなりますので、バグではないかと考えています。
1 vote -
Opacity Doesn't Live Update when using Properties Panel + Keyboard AI Version: 25.2
OS: MacOS 11.2.1
Using CPU & GPU PreviewProblem:
- With an object selected, open the Properties Panel.
- Click in the Opacity field and use the keyboard to increment the opacity up or down.
- Note that the object's opacity doesn't change unless the change is accepted either by pressing the Return key, or clicking into the artwork.
Expected Behaviour:
- As the opacity is adjusted using the keyboard, the artwork should demonstrate the changed opacity.
Notes:
- If you use the Transparency Panel, and adjust the Opacity there, the keyboard commands are recognized as usual.3 votesCompleted (Comments Open) ·AdminArchana Kumari (Lead Software Engineer, Adobe Illustrator) responded
I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Archana Kumari
Illustrator Team
-
Can't save files in Catalina With the new OS Catalina, Illustrator no longer can save, save as or export any file. This is a critical issue. Not sure how it would be missed in testing. is it a known issue and being worked on?
72 votesCompleted (Comments Open) ·AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.0
For the issue where you are encountering “An unknown error has occurred” while saving the document then please go to the following link to track the status of this issue:
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-v-24-generic-error-while-saving-files-disappearWarm Regards,
Illustrator Team -
プリセット Illustratorのバージョン:25.2.3
使用デバイス:Mac book pro(mac OS,M1)・新規作成の際にプリセットが出ず、テンプレートのみ出てくる
新規ドキュメントを作成の際、通常であれば印刷やwebなどさまざまな媒体に合わせたプリセットが出てくるはずだが、それが一切出てこない。テンプレートの提案のみ出てくる。
パソコンの再起動、アプリのアンインストールや、creative cloudのログアウトなどを行っても改善されず。
非常に困っています。検索しても解決法が見当たりません。よろしくお願いいたします。
1 voteIllustrator 製品フィードバックへのご協力ありがとうございます。
ご報告の問題は、再現することができませんでした。
ご使用されているマシンの環境依存の問題と思われますので、カスタマーサポートへお問い合わせください。こちらの報告は、対応終了とさせていただきますが、もし、同様の問題が発生するという方がいらっしゃいましたら、こちらにコメントをお願いします。
よろしくお願いいたします。
Illustrator チーム
-
Trim Transparent Pixels on PNG Export BROKEN in 24.3 Exporting PNG used to trim out transparent pixels but in Version 24.3 that feature is broken. Exporting PNG results in a file with the dimensions of the object or group INCLUDING transparent pixels.
7 votesI am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
MacOS Big Sur rendering bug. Hi!
I am an apple developer and I installed Big Sur beta (now on version 3) for work. I run into a problem with Illustrator that other people are not seeing. If I open one file everything is OK. When opening two or more files, I get a really nasty visual problem, with Illustror only. See file attached. Is anybody else having this problem, is there a way to fix it? I reinstalled Illustrator and it keeps happening.10 votesCompleted (Comments Open) ·AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded
This issue is resolved in Big Sur (macOS 11) public release
-
Numbers disappear in text box when creating outlined text On illustrator CC 2020 updated windows 10
creating a text box with text and numbers.
Aligning paragraph direction in right to left (middle eastern text alignment)
Right click on text box
Create outlines
The numbers will disappear
In the attached file there is a live text and an outlined one when the numbers disappeared12 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
ctrl+shift+alt+Dが反応しません 1.
windows 10
illustrator 25.2.32.
常時 ctrl+Shift+Alt+D のデフォルトショートカットキーが効かない3.
ショートカットキーに準じた動作をしてくれる4.
ctrl+shift+alt+Dだけ効かない
ctrl+D は作動する
ctrl+alt+Dも作動する試しにカスタムショートカットキーで再登録しようとしたら
それもできない(ctrl+shift+alt+Dだけが反応しない)1 vote現状の仕様ということで、こちらのトピックは対応完了とさせていただきますが、もしこちらの仕様とは違う挙動ということでしたら、コメントは可能な状態にしておきますので、ご報告ください。
よろしくお願いいたします。
Illustator チーム
-
Macmini ベータ版 ガイドラインのバグ パスをガイドライン化するとガイドライン化したツールが一定方向に移動してしまう。ルーラーからガイドラインをアートボード上に引き出しても同様。一定方向に移動してしまう。ガイドラインも異常な太さで、ロックしていない状態で移動ツールを使っての移動ができない。
1 vote -
投げ縄ツール 投げ縄選択ツールが機能しない。
1 voteご報告いただいた現象は再現できず、追加情報もございませんので、こちらは一旦、対応終了とさせていただきます。
今後、同様の現象が発生した場合には、こちらにコメントをお寄せください。よろしくお願いいたします。
Illustrator チーム
-
カラー設定が勝手に変更される カラー設定が勝手に変更されます。オリジナルに設定したカラープロファイルを常に使用しているのですが、こちらが何もしていないのに「Adobe Illustration 5.5をエミュレート」に勝手に変更されます。以前のヴァージョンではこのようなことはなかったので、改善していただきたいです。
1 voteこちらのカラー設定の不具合は、Photoshop を最新バージョン「ver.22.3.1」にアップデートすることで修正されます。
お手数ですが、Photoshop を「ver.22.3.1」にアップデートをお願いします。
それでも問題が解決しない場合は、Bridge の設定をリセットしてください。よろしくお願いいたします。
Illustrator チーム
-
Illustrator 24.1 metric precision broken So there was a new release Illustrator 24.1 the other day which I installed. Unfortunately, it looks like the engineers messed up and semi-broke the conversion routines from inches or whatever measurement is used internally to the metric units displayed to me as the user.
What used to be displayed as nice whole numbers or up to a maximum of three decimals, is now never an even number and always displayed with four decimals. Just to take an example, a dimension clearly intended to be precisely 10 mm is now displayed as say 9.9998 mm or 10.0003 mm.
This is…
23 votesI am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
文字の整列を実行すると、文字がドキュメントの端に移動する 1.Windows10 Illustrator CC v25.2.3
2.オブジェクトの整列を左揃えにするとドキュメントの左端に移動してしまう。
3.現状の位置で整列してほしい。よろしくお願いいたします。
1 voteご報告の問題は再現できませんでしたので、一旦こちらの報告の対応は終了させていただきます。
やはり仕様ではなくバグという場合には、こちらにコメントいただければと存じます。よろしくお願いいたします。
Illustrator チーム -
When changing UI scale, dropdownlist is shown inverted and the bottom item is not shown. macOS 10.14.6
Illustrator 2019, 2020Dropdown list is shown inverted when changing UI scale.
It seems to display correctly when I mouse over it, but the bottom item is not actually displayed.These defects can be resolved by making the UI scale the smallest.
This is a very troublesome problem as a script developer.
I expect an immediate fix.21 votesI am happy to share that we have fixed this bug in our latest release – 25.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
- Don't see your idea?