364 results found

1. Ai2025 - The Pencil tool has become unusable again! There's no accuracy—it’s too smooth!!!

   I’m here to post about the same issue I did in 2014.
   The Pencil tool has become unusable once again! It’s smoothing too much, even on the maximum accuracy setting (left first slider tick).

   Back in 2014, when Adobe rewrote the Pencil tool, you removed the previous numeric settings and replaced them with four ticks. All of them were too smooth and took too much control over the path, leading to imprecise bubbly and smooth drawings.

   I made a post about this back then, and Adobe was super nice to respond by adding a fifth lowest left tick with the previous lowest accurate settings, which I’ve been using for nearly 20 years now: "lowest fidelity, 0.5px smoothness, 0%."
   Here is the post I made in 2014:
   PLEASE PLEASE adobe. The new pencil tool has become unusuble to me
   https://community.adobe.com/t5/illustrator-discussions/please-please-adobe-the-new-pencil-tool-has-become-unusuble-to-me/m-p/5771656#M19352

   Now, after the 2025 update, the pencil tool once again is smoothing too much, even on the lowest accuracy setting. This is making mine and my colleagues work impossible because the tool doesn’t generate enough anchor points to create the detailed and organic edge illustrations we need. Not everyone is looking to draw smooth, bubbly shapes!

   This is crucial in an free hand drawn operation such as the pencil tool because anchor points act as the resolution of the path, determining the type of edges you want to express in your drawings. The character of the edge is essential for the final look.

   Why shouldn't we have more control over the path resolution, allowing for higher values? Currently, Illustrator seems to be leaning towards reducing the resolution of our paths, limiting our creative control leaning towards more smooth bubbly or geometric style.

   Inkscape is fantastic in this regard as it doesn't limit the resolution the artist gets to add to the path. It has a numeric setting where you can set what you need. Unfortunately inkscape falls short on other aspects of the freehand pencil drawing process, for instance you can't redraw over and over again and sculpt your path with the pencil tool as you can in illustrator.

   With this post I’m requesting:

   (1) To fix the bug and bring back the ability to generate more anchor points on the path for accuracty on the lowest tick with "lowest fidelity, 0.5px smoothness, 0%."

   (2) I'm also making an additional feature request for the ability to add even more anchor points than that by adding an even lower sixth tick that generates even more anchor points, with a setting like "lowest fidelity, 0.2px smoothness, 0%."

   Alternatively, and idealy, please bring back the numeric values like you had before that allow us to set the path resolution more precisely, similar to how Inkscape still handles it.

   This won’t slow down the application in any significant way—today's machines can handle it. I've pushed Illustrator to its limits for many years, and higher resolution paths have never been an issue. There's no reason to hold back on giving users more control over the paths and the style of their illustrations.

   I would love to assist in testing it out.

   Please Adobe.

   Thanks

   MacBook Pro Apple M1 Max PRO 64GB RAM.
   macOS Sonoma 14.7 (23H124)

   I have posted this in the adobe community forums also in hopes of a fix.
   https://community.adobe.com/t5/illustrator-discussions/ai2025-the-pencil-tool-has-become-unusable-again-there-s-no-accuracy-it-s-too-smooth/td-p/14922613

   Here follows some comparisons of anchor point generation to show the bug and the feature request on the bottom:

   (Please click the images to see the anchor point amount better, thanks)

   I’m here to post about the same issue I did in 2014.
   The Pencil tool has become unusable once again! It’s smoothing too much, even on the maximum accuracy setting (left first slider tick).

   Back in 2014, when Adobe rewrote the Pencil tool, you removed the previous numeric settings and replaced them with four ticks. All of them were too smooth and took too much control over the path, leading to imprecise bubbly and smooth drawings.

   I made a post about this back then, and Adobe was super nice to respond by adding a fifth lowest left tick with the… more

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   10 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   This issue is fixed in AI 29.0.1 Hot Fix Update.

2. Smooth Tool oversmooths

   Manual use of the Smooth Tool over smooths no matter what I set the fidelity to.
   This tool used to be so helpful in smoothing out rough areas or sharp corners but the new Illustrator 2025 (Desktop) PC version way over smooths.
   This makes everything a blob instead of providing the polished finishing touch it used to give.
   Now I have to manually remove unwanted points to achieve and retain desired shapes.

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   10 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hello All,

   We’ve implemented a fix for the previously reported issue in the latest release, version 29.0.1. Please check this update at your end and share your observations.

   Your feedback on the effectiveness of the fix is crucial for us to ensure stability and quality.

   Regards,

   Aishwarya G Gadodia

3. XMPMeta is not defined on ILST 28.7.1 on MacOS #515

   As of ILST 28.7.1 on MacOS, XMPMeta has stopped working. However, it works fine on:
   - ILST 28.7.1 on Windows
   - ILST 28.6 on MacOs

   The issue also exists on ILST (Beta) 29.1 on MacOs.

   Example code:
   ```
   if (!ExternalObject.AdobeXMPScript) {
   ExternalObject.AdobeXMPScript = new ExternalObject('lib:AdobeXMPScript');
   }

   const xmp = new XMPMeta(app.activeDocument.XMPString); // throws XMPMeta does not have a constructor
   ```

   16 votes

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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have fixed this issue in 29.0 and 28.7.2 releases.

4. Broken overprint preview in 28.7.1

   Hi, the overprint preview is broken in the newest version of illustrator.

   I have describved the issue in ttopic:
   https://community.adobe.com/t5/illustrator-discussions/illustrator-dosent-show-difference-in-previwe-mode-between-100-black-and-40-30-30-100-black/td-p/14857743

   14 votes

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have fixed this issue in 29.0 (MAX) and 28.7.2 releases.

5. Bitmaps display as vertical lines in GPU Preview in AI 28.5

   Multiple mentions of bitmaps showing as vertical lines. Displays correctly in CPU Preview in 28.5 but is broken in GPU preview. 2023 does not have this problem on the same system.
   From the forum:
   https://community.adobe.com/t5/illustrator-discussions/open-tiff-file-i-see-vertical-lines/m-p/14635967#M408390
   https://community.adobe.com/t5/illustrator-discussions/textures-showing-as-vertical-lines/m-p/14635988#M408391

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   15 votes

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   11 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The fix is pushed into Global Availability build 28.6.

   If it misbehaves still — please comment back.

6. After updating Illustrator 2023 to v27.9.2, the name gets changed to Illustrator 2024

   After updating, the name should remain the original, Illustrator 2023.

   using: macOS 12.7.4
   language: Japanese

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   Completed (Comments Open)  ·  PCM Megumi responded

   Verified this bug was fixed with 27.9.3 92 build.

7. Artboard orientation changes from vertical to horizontal (portrait to landscape) by itself

   After update to 28.3, some artboards are switching orientation by themselves. It's not specific to content or number of artboards, apparently. Sometimes I just open a document with some artboards and hover my cursor over them (not even clicking anything) and the artboard just flips orientation from vertical to horizontal. Most of my work consists on social media posts (1080x1920px or 1080x1350px) witch now Illustrator insists in automatically switching to Landscape for no apparent reason.
   By the way, the content is not flipped, just the artboard. And not all of them, usually just one out of the 10 or 20 artboards in the document.

   After update to 28.3, some artboards are switching orientation by themselves. It's not specific to content or number of artboards, apparently. Sometimes I just open a document with some artboards and hover my cursor over them (not even clicking anything) and the artboard just flips orientation from vertical to horizontal. Most of my work consists on social media posts (1080x1920px or 1080x1350px) witch now Illustrator insists in automatically switching to Landscape for no apparent reason.
   By the way, the content is not flipped, just the artboard. And not all of them, usually just one out of the 10 or 20… more

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   18 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The fix is pushed into Global Availability build 28.6.

   If it misbehaves still — please comment back.

8. 合成フォントを使うとaiファイルのPDFデータが空白になる

   「PDF互換ファイルを作成」をチェックONにして保存したaiファイルには「ネイティブデータ」と「PDFデータ」の2種類の異なるデータが格納されています。

   Illustrator環境設定「ファイル管理 > バックグラウンドで保存／書き出し」をONにして合成フォントを使うと、aiファイルの「PDFデータ」が空白（PDFのコンテンツストリームが空）になってしまう場合があります。なお「ネイティブデータ」は正常に保存されます。

   ●PDFデータの確認方法
   拡張子「ai」を「pdf」に変更してAcrobatで開く。拡張子「ai」のままAcrobatで開いてはいけない。
   または、InDesignドキュメントにリンク配置する。
   または、macOSならクイックルックで表示する。

   再現手順

   ●前準備
   1. Illustratorを起動
   2. 環境設定「ファイル管理」の「バックグラウンドで保存」「バックグラウンドで書き出し」をチェックONにする
   3. 合成フォントをすべて削除する
   ●再現操作
   1. 新規ドキュメントを作成
   2. 合成フォントを新規作成
   3. テキストツールで文字を入力
   4. 2の合成フォントを3に適用する
   5. ファイル保存
   6. 合成フォントの設定を変更する（ウェイト変更など）
   7. ファイル保存

   2020（24）は5の時点でアラートが表示される。
   2021（25）は5の時点でアラートが表示される。
   2022（26）は5の時点でアラートなく保存されPDFデータが空白になる。

   2023（27）は7の時点でアラートなく保存されPDFデータが空白になる。

   対処方法

   環境設定「ファイル管理」の「バックグラウンドで保存」「バックグラウンドで書き出し」をチェックOFFにする。ただし抑止はされるが完全に防止できるわけではない。

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   Completed (Comments Open)  ·  PCM Megumi responded

   Fixed in the latest product build 28.1.0.141.

   製品版28.1.0.141にて修正対応されています。

   
   

9. 下揃えに設定したエリア内テキストを途中で改行すると上にスペースが十分あるにも関わらずオーバーフローする

   macOS13.6.7／Windows10・11
   Illustrator 28.5

   再現手順
   1.エリア内テキストを作成し下揃えに設定した上でテキストを入力する。
   2.任意の部分で改行を入力する。
   3.テキストは上に送られずにオーバーフローする。

   期待する結果
   上に十分な余白がある場合はテキストを上に送りオーバーフローさせない。

   実際の結果
   エリア内テキストに余白がある場合でもテキストの位置がそのまま保持されてオーバーフローを生じる。

   現状の対処方法
   当該エリア内テキストに対してストーリーの再計算が生じる処理（移動やカーニング・トラッキング調整等）を行うと正常な体裁に戻る。

   下揃えにした場合、途中の改行でもストーリー全体の再計算が必要になるのですが、上揃えと同様に改行以降の部分的な再計算だけが行われているように思います。
   また、これに気付かずにドキュメントを保存すると、次にドキュメントを開いて当該エリア内テキストを編集しようとした時に体裁が変化するために
   「このテキストは、別バージョンのIllustratorで作成されました。……」
   のアラートが表示されます。
   以下のコミュニティフォーラム投稿もご参照ください。

   https://adobe.ly/3xYFaLz

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   Completed (Comments Open)  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Generative Pop-ups causing file open click issues in MacOS Ventura

    The popups that push the generative AI features (which should be permantally dismissable, but that's another issue) cause a bug in the file open... menu. If the popup remains open, and you click File > Open... the file dialog opens, but you cannot click on any files. Closing Illustrator and re-opening will fix the issue.

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    41 votes

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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix is pushed into Global Availability build 28.6.

    If it misbehaves still — please comment back.

11. Distorted curve line when saving an SVG

    Hello, when we save from AI/EPS to SVG file, the 'f' edge path of the logo automatically becomes out of shape. We tried different colors and it works fine. This issue only happen on white SVG. Please help.

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    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Increase Decimal Places value in Export As / Save As (under More Options) to raise the precision. By default it’s too low, and if your graphics is rather small, it can cause problems like this.

12. カッコ

    最近、左括弧の位置が変わります(2024,2023で開いても同様です)。
    対処方法ありますでしょうか？

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    2 votes

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    Completed (Comments Open)  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. Drop shadows appear lighter in v28.1

    Drop shadows appear lighter in version 28.1 compared to previous versions.

    Applying a drop shadow and opening the same file side-by-side in two versions makes this clear. Both shadows have the same settings, files have the same colour settings and profile, and are displayed on the same monitor.

    The example images show version 28.1 and 27.9, but the change is evident between 28.0 and 28.1.

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    11 votes

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    12 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Adminrohitja (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

14. Bullets and Numbering characters disappear when outlining font

    As per my title - If I use bullets and numbering in a text box, when I outline the text in the text box the bullets and numbering completely disappear.

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    50 votes

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    25 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix is pushed into Global Availability build 28.6.

    If it misbehaves still — please comment back.

15. Illustrator desktop version 27.8 Error message [UKCO] after update on 8-3-2023

    I get the following error message upon starting up Illustrator desktop.
    "The operation cannot complete because of an unknown error. [UKCO]"
    The app opens and I can create a new doc but the message keeps popping up.
    For now I'm reverting back to a previous version.

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    27 votes

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    20 comments  ·  Launch  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have rolled out a version with the fix for this issue. Please update to 27.8.1 from your Creative Cloud App to have the issue fixed. Thanks for your patience.

16. Illustrator Version 28.7.1 - xmpfile does not have a constructor ( using Extendscript with Illustrator )

    OS: macOS Sonoma 14.6.1 (23G93)
    Illustrator version 28.7.1

    Prior to this update I have been able through extendscript to read XMP data from a file. After the update I get an error:
    
    "XMPfile does not have a constructor".
    
    on the line of code:
    var xmpf = new XMPFile(.........

    Reverting to the prior version resolves the issue.

    2 votes

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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed this issue in 29.0 and 28.7.2 releases.

17. Width tool started work weird after update 27.9

    After this update, width tool on closed shapes instead of acting like they are shapes with continuous edges, it cuts the width at a point.

    I use width tool a lot and this is problematic.

    Oh and in some cases width point not showing.

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    6 votes

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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The bug is fixed in the latest public release 28.0.

    Please check and reply back if it now works as expected.

18. Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable

    This has just started with the new update to v27.3 using the Alt and the scroll wheel now causes intermittent massive jumps in zoom. Updated all my Logitech software. Running latest everything so reverting to 27.2 as this makes Illustrator unusable. How on earth did this get through any sort of testing?

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    24 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    The fix for this issue has been rolled out with Illustrator 27.3.1 release available through Creative Cloud Desktop.

    
    

    Please update to 27.3.1 version to ensure you do not run into this issue.

19. AI CC V 28.1 Windows 10 Extrusion (3D and materials) no more working for some objects

    I am no more able to complete the extrusion of a disc object for which I previously removed parts of it using the pathfinder substraction tool. Substraction is working well, but extrusion is not. Once started, the extrusion process does not complete. I had to revert to Illustrator 28.0 to make it work.

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    5 comments  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Adminrohitja (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.

    
    

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

20. ファイル保存時のオプションダイアログの位置が保持されない Save dialog gets shifted left each time

    macOS10.15,7
    IlklustratorCC ver 26.5.1

    ファイル保存時にファイル名を指定した後オプション設定画面が開きますが、このダイアログの位置が保存を繰り返すたびに左に移動します。最終的には半分見切れる状態となり、設定を行う為にダイアログウインドウ自体をマウスで移動させる必要があります。

    再現方法
    1.ファイルを作成する。
    2.「ファイル→保存」でファイル名を任意に指定し、保存ボタンをクリック。
    3.従来のオプションダイアログは表示領域の中央に表示されましたが表示位置が左にずれています。
    4.1〜3を繰り返すと、最終的には半分見切れる状態まで移動してしまいます。

    期待する動作
    従来のバージョンの様にダイアログの位置が意図に反して動かない。

    現状の結果
    ダイアログが保存するたびに移動し、見切れてしまう。

    対応策
    ダイアログをマウスでドラッグして位置を戻す。

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    29 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team