Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
352 results found
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Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable This has just started with the new update to v27.3 using the Alt and the scroll wheel now causes intermittent massive jumps in zoom. Updated all my Logitech software. Running latest everything so reverting to 27.2 as this makes Illustrator unusable. How on earth did this get through any sort of testing?
37 votesThe fix for this issue has been rolled out with Illustrator 27.3.1 release available through Creative Cloud Desktop.
Please update to 27.3.1 version to ensure you do not run into this issue.
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パッケージで拡張子が追加される Packaged PSD/TIFF links get their extensions doubled macOS12.6
Illustrator2023（27.0）パッケージ...でコピーされた画像に拡張子が追加される。
例えば○○.psd.psdのようになる。84 votesI am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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ファイル保存時のオプションダイアログの位置が保持されない Save dialog gets shifted left each time macOS10.15,7
IlklustratorCC ver 26.5.1ファイル保存時にファイル名を指定した後オプション設定画面が開きますが、このダイアログの位置が保存を繰り返すたびに左に移動します。最終的には半分見切れる状態となり、設定を行う為にダイアログウインドウ自体をマウスで移動させる必要があります。
再現方法
1.ファイルを作成する。
2.「ファイル→保存」でファイル名を任意に指定し、保存ボタンをクリック。
3.従来のオプションダイアログは表示領域の中央に表示されましたが表示位置が左にずれています。
4.1〜3を繰り返すと、最終的には半分見切れる状態まで移動してしまいます。期待する動作
従来のバージョンの様にダイアログの位置が意図に反して動かない。現状の結果
ダイアログが保存するたびに移動し、見切れてしまう。対応策
ダイアログをマウスでドラッグして位置を戻す。77 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Intertwine bug when export as pdf X4 mac os 12.6, illustrator 2023
create 2 intertwining circles, save as PDF X4 with the Illustrator default settings and you get a bitmap instead of vector data..
by choosing "compatibility: acrobat 8" the problem does not appear.42 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Click-drag fails... snaps back Click-drag, click-opt (copy) drag, click-shift (constrained) drag fails... snaps back.
Click on object to drag it either with or without option and/or shift and sometimes it will fail and snap back to its original position.
Mac mini M1
MacOS 12.2.1 Monterey
Apple Magic Mouse (no Wacom or other third party drivers)Same behavior on two identical machines.
Works fine with v26.0.3.
147 votesCompleted (Comments Open) ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
This issue is fixed in AI 26.5 update. Please update to AI 26.5 from Creative Cloud.
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Can't do changes to the containing folder - gude A text file named "gude<current date>" is created in the destination folder. Can't do changes to the containing folder.
53 votesI am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Bullet list cannot be disabled No matter how the bullet list is set up in Preferences > Type, Illustrator will always make a list after typing the characters +, * ,# , - followed by a space. https://community.adobe.com/t5/illustrator-discussions/automatic-bulleted-amp-numbered-lists-while-typing-bug/m-p/13315015#M341830
17 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Enter key does not commit a change in a panel / dialog / field Transparency panel in Appearance window does not react on Enter in Illustrator 27.0
After the latest update, this bug is spotted. In Appearance window -> Opacity panel (either stroke or fill) -> enter desired opacity -> hit Enter/CR -> no reaction (expected: apply value and close the Opacity panel). The TAB button however still works (the value applies). Other panels work as they should and react Enter correctly.
OS: Mac OS 13.
19 votesI am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Dissapearing controls My controls are dissapearing. Attached is a screenshot.
I can select elements on the graphics but cannot see any buttons.
Seems to be happening at random times. I have tried using 3 different PCs now and it happens on all 3.
AI version: 26.5
OS: Windows 10 Enterprise version 10.0.19042 Build 19042.15 votesI am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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12 votes
I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Upgrade 25.4.6 Not export dxf Upgrade 25.4.6 Not export dxf
MacoS 10.14.632 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Rohit Jain
Illustrator Team
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ヒストリー項目が正しく表示されない 問題の説明:
MacOS10.15.7 IllustratorCC ver.26.4.1オブジェクトは複製されますが、ヒストリーパネル上では「取り消し」となります。
再現手順:
1. ダイレクト選択ツールを選び、アートボード上のオブジェクトを選択
2. キーボードのリターンキーを押し移動ダイアログを開く
3. コピーボタンをクリックする
4. ヒストリーパネル上では「取り消し」と表示されるがオブジェクトは正常にコピーされる実際の結果:
ヒストリーパネル上で「取り消し」と表示期待された結果:
「コピー」と表示される回避方法:
ありません。その他…
・編集→カラーを編集
・リピートオブジェクトの編集処理
・グラデーションツールによる処理
・ブレンドツールをダブルクリックしてブレンドオプションダイアログを開き変更を適用するこれらも「取り消し」と表示されます。
ツールバー下部、塗と線に下にある塗り、グラーデーション、塗りなしのパッチをドロップして「塗」「線」を設定しようとするとヒストリーパネルでは「取り消し」になります。
段落パネルの多くの機能（インデント・段落前後あき以外）とOpenTypeパネルは項目が二重に追加されたりします。
全般的にヒストリーパネルの表示はおかしいです。23 votesI am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Illustrator turning all PNGs into negatives (with or without yellow background) after saving and reopening document I'm on Windows 10 pro, version 21H1. The version of illustrator I have is 26.3.1.
When working on a document, CMYK or RGB, in illustrator with my Adobe color settings synced across all programs, all PNGs whether 16 bit or 8 bit turn negative. I've attached before and after screenshots.I've never had this happen before and I work with PNGs everyday, I spoke to and adobe support rep yesterday and gave them an AI filer where I tested PNGs vs JPEGs out. JPEGs are totally fine, only issue is with placing PNGs and I rather place a PNG than…
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22 votesI am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Crashing repeatedly 26.4.1 Since the update to Illustrator v 26.4.1 there have been repeated crashes.
Crashes creating new document from template
Crashing when copying and pasting objects into Illustrator and crashing when working in the document. Only using basic shapes, although some shapes do have legacy 3D effects on them.
Windows 10 Enterprise Intel (R), Xeon(R) E-2276M CPU 2.80GHz 2.81 GHz RAM: 42.0 GB 64-bit OS, x64-based processor15 votesHi,
Thanks for reporting this issue. Kindly try the steps mentioned in the below article for this crash.
https://helpx.adobe.com/illustrator/kb/crash-issue-in-latest-version.html
Regards,
Ankit Goyal
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30 votes
I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Unable to save This is not an idea, it is a serious bug.
Apple OS Mojave - latest version, Illustrator 2022 - latest version.Saving doesn't happen. Clicking File>Save As and nothing happens, no dialogue pops up, nothing. Trying shortcuts on the keyboard. Same. Trying to quit the program, shows File not saved/ I click Save FIle and it does nothing. So, unless I force quit, there is no way to close the program. Illustrator seems to not initiate any action on my attempts to perform a SAVE. It is a HUGE problem for my work!
22 votesHi ,
Thanks for reporting the issue . This issue is fixed with Mac OS 12.1 update .
Thanks & Regards,
Ankit Goyal
Illustrator Team -
BUG - Kann Umlaute ü und ö nicht per Tastatur eingeben Seit dem Update auf Illustrator 25.4 kann ich die Umlaute "ü" und "ä" nicht auf der Tastatur eingeben. Es wird einfach nichts eingetippt.
Habe die vorherige Version 25.3.1 installiert und es ging wieder.
Bitte dringend patchen!!!
Windows 10 Pro 21H1, 19043.1110
63 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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[25.3.1 macOS]Photoshopで作成したpsd画像に日本語のクリッピングパスが使用されていると、Illustratorに配置してもクリッピングパスが反映されない 再現手順
Photoshop v21.2.9(2020)やv22.2(2021)など日本語のクリッピングパスでの不具合がないバージョンで、日本語のクリッピングパスを適用したpsd画像を作成。
Illustrator v25.3.1(2021)で、1で作成した画像を配置するとクリッピングパスが適用されずに配置される。Photoshopでクリッピングパスを欧文にすれば、Illustrator v25.3.1でクリッピングパスが適用された状態で配置される。なおIllustrator v24.3および v25.2.3ではこの不具合は再現されませんでした。※photoshopで作成した画像フォーマットが、eps,tiff.pdfの場合はこの不具合は再現されませんでした。
動作環境
macOS Big Sur バージョン11.4
MacBook Pro 15-inch 2016
98 votesみなさま、大変お待たせいたしました。
Illustrator 2021（ver.25.3.1）で発生していた、Photoshop（v21.2.9 や v22.2 など）の日本語名のクリッピングパスでの不具合がないバージョンの PSD ファイルでも、日本語名のクリッピングパスが認識されない問題の修正が完了し、Illustrator 2021（ver.25.4.1）をリリースいたしました。
Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、お確かめください。
もし、Illustrator 2021（ver.25.2.3）と同じ結果が得られないような場合は、コメントをお願いいたします。
今後ともよろしくお願いいたします。
Illustrator チーム
【追記 – 2021年8月27日】
Photoshop 2021 が ver.22.5 にアップデートされ、日本語パス名の文字化け問題が修正されました。
Illustrator でもクリッピングパスが正しく認識されます。
https://helpx.adobe.com/jp/photoshop/kb/fixed-issues.html -
illustrator v25.2.1 color profile keeps changing to emulate adobe illustrator 6.0 illustrator v25.2.1 color profile keeps changing to emulate adobe illustrator 6.0 once I set it to our teams color profile. Especially if I switch from AI to PS. Even after changing the profile in Bridge and synchronizing them.
133 votesCompleted (Comments Open) ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi ,
The bug will be fixed when PS is upgraded to the latest version 22.3.1 . Kindly update PS to 22.3.1 and Bridge to the latest version. If the issue still happens, kindly reset your Settings in both PS and Bridge.
Regards,
Aishwarya G Gadodia -
Problem with Type on a Path after ver. 26.1 update Prior to updating Adobe Illustrator to ver. 26.1, a drawing with Type on a Path appears as it should. After the update, the text is positioned in a different place along the path. This is confirmed on a second computer. The same file opened on the second computer prior to the update appears normal, and after the update, the text is shifted.
8 votesI am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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