Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
36 results found
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Colour values change on their own! Very frustrating
Colours keep slightly changing over time, even as I am designing live inside a file!
I will enter an exact CMYK or RGB value to match our brands colours, then these values will change slightly all on their own.
I've been monitoring this for about 2 months now hoping this issue would be resolved in an update... but it hasnt been!
This is a massive issue! Colours have to be stable!
We need to be able to trust the program with things that are vital for a brand, like their COLOURS!
The attached image shows -
Top: is the original…33 votesThis problem requires an investigation, but not enough data is gathered yet to even start it.
Please provide these settings to help the team to deal with the problem:
1. The version of illustrator. OS and GPU model
2. Your color settings (a screenshot of the Color Settings dialog will do)
3. A test file with swatches which gets changed
4. A copy of this file when changes happen (if there is a difference in actual numbers swatches store)
Also, please check if the behaviour differs when you disable GPU mode and note that.
Send these to sharewithai@adobe.com (please also provide the link to this report for tracking purposes — https://illustrator.uservoice.com/forums/601447/suggestions/40866958) or share directly in the comments if you are allowed to share these files publicly.
It looks like this case is configuration specific, so if you are potentially willing to participate in the investigation of this issue by a…
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9 votes
Can you verify this works as expected in later Illustrator builds? It seems like the problem was fixed.
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Eyedropper tool not showing correct colors sampled outside of Illustrator
When I click and drag the eyedropper tool outside of Illustrator to sample a color from something else (a website, pdf document, etc.), the color isn't correctly picked up.
For example, if I move the eyedropper over something orange, it shows in Illustrator as blue or black; even if I sample a large white space, it shows in Illustrator as a different color. It seems to only be showing sampled colors as white, neutral, black/gray, and shades of blue.
The program is up-to-date.
I tried it in two browsers, Chrome and Safari, and the results were the same in both. …8 votesWe have seen this issue specific to macOS 10.15. Enabling “Screen Recording” access right to Illustrator resolved this issue.
You can change this setting by going to Apple > System Preferences > Security & Privacy > Screen Recording and add Illustrator Application.
Please try this and reply in comment if the above suggestion worked for you.
-Rama
Illustrator Team -
White color text is showing as black
I just updated my CC and now my text will not change to white, it remains black. The text will change to any other color, just not white.
6 votes -
Color Picker Selects White Instead of Black
Very bizarre problem:
- I will create a new object using the pen tool.
- I select the Stroke Color icon and choose black for a border color.
- Illustrator will invariably select white instead of black. I will have to go back to the color picker and select black again for it to stick. Really irritating.
5 votesPlease provide a video of this problem happening, and ideally a test file to try.
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Opacity bug
AI CC 2018
I turned the opacity down on a selection to see below layers. Then I went to work on below layers. Upon returning to original layer and re-selecting the object to return it to 100% opacity it showed I was already at 100%. I could not get it back to 100% until I copied and pasted the object to a new layer.5 votesHi,
It seems like opacity is applied on the Layer and not on the object inside that layer. It is possible that the user is selecting object inside the layer and not the layer itself. Hence the user is able to see the opacity of object which is 100% in this case and not the changed opacity of layer.
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RGB colors appear differently in identical file setup
I have created color codes in one document and brought them into another (with the exact same RGB setup) and the color breakdowns change to look the same. This is a problem because if I am sharing the RGB breakdowns with others, some of the colors appear much duller. I have noticed that something changes when an image is brought in from an external source sometimes. This is becoming a big issue across our team.
3 votes -
Appearance of Black Feature Not Working in Illustrator CC 2019
The "Appearance of Black" feature is not working after installing Illustrator CC 2019. I've tried to disable and re-enable the feature, however all blacks appear as rich black now. The document shown in the attached screenshot is in CMYK color mode. The black box on the left is 100% K only, the box to the right is C: 60%, M: 50%, Y: 50%, and K: 100%.
Previously 100% process black only would display as shown in the preferences window. I've tried to open an old document and create a new CMYK color mode document, however the 100% K looks rich…
3 votesPlease check if Color Settings is set to “Emulate Adobe Illustrator 6.0”, If it is then change it to “North America General Purpose 2”.
Color settings changing to “Emulate Adobe Illustrator 6.0” is tracked here https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/35742949-color-settings-auto-defaulting
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Eye Dropper tool color is off
When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB
3 votes -
Pattern Tool Severe Lagging
I am a surface pattern designer and anytime I edit patterns I have a 1-2 minute delay for every vector I move. This cripples workflow and is an awful user experience. I am not using effects or modifications that should cause this type of delays every time vector assets are relocated (even a mm.)
I have to create 50+ patterns daily and this issues critically hinders my daily workflow. I use illustrator 12 hours a day for my work.
Please provide solutions to rectify this issue for users experiencing this issue.
2 votes -
BUG: Swatch color not changing with selection of different element.
When selecting individual elements in my .ai file, the swatch bar does not show the actual color. Instead, it shows the previously selected color.
Something changed - you used to be able to select an element and easily determine which color it was. This glitch is a major problem - as I'm trying to prep my files for print and a small error will be quite costly.
Instead, I have to double-click the "fill" color in the top of the swatch bar to open up the cmyk build
Illust 2026. OS 13.7.8
2 votes -
Swatches panel not correctly displaying "Registration Black" swatch label, showing random characters, in a template file
Opening up a company template .ait file and Swatches panel not displaying "Registration Black", but instead showing random characters. Wanted to know cause, if can be prevented, and/or corrected. Also if this is just some odd bug.
We do have a central server location to access file since we do have in-office and remote workers. Everyone is instructed though regardless of location to grab files and work locally, but can not guarantee that this is done 100% of the time.
PC - Windows 11
Illustrator v28.7.10
Illustrator v30.2.1 - also check on another system2 votes -
Spot Colors Won't Update In Linked Items
Spot Colors are not immediately updating for linked items when adjusting the color values of the swatch. The change will only show after a few seconds, when the file is embedded, or when overprint preview is enabled. Previous versions of illustrator allowed spot colors to be updated for linked items immediately. Spot color adjustments only immediately affect objects that are embedded or built within the file.
Using illustrator for color separations requires me to edit the appearance of spot white to be visible in different circumstances between film and art files.
2 votes -
Selected Fill Color/Stroke is stuck to one color and won't change.
Hello! I'm using MacOS, and I'm on Illustrator 2026. When I was trying to change the fill gradient of my font, I ran into a glitch where the colors would not change. It's stuck to the original color I had originally. When trying to change the fill color, it changes on the interface but not when I draw. I've tried exiting out of Illustrator but it's still stuck. Even when adding text, it's stuck on black instead of yellow/any other color and it won't change.
2 votes -
Color fill turning grey when selecting outside of Gamut area
I am selecting colors for CMYK that are not out of Gamut, and it is still turning grey. Very annoying. I've been having so many issues with Illustrator not performing as expected.
2 votes -
Shape changes color every time I reopen the file after saving
As the title says, every time I start working on the saved file, a particular 1 type of shape across all artboards changes color to yellow or black from white when I reopen the saved file. Still can't understand why yellow or black, I never put yellow on that shape.
2 votes -
拡大縮小
バージョン30.0で拡大縮小ツールで「パターンの変形」のみを行おうとした際、ダイアログ上で「オブジェクトの変形」「パターンの変形」の両方のチェックが入った状態（もしくはオブジェクトの変形からパターンの変形に変更）から、「オブジェクトの変形」のチェックを外して「パターンの変形」のチェックのみにして実行するとパターンの変形が何度やっても実行されない。（最初から「パターンの変形」のみにチェックが入っていた場合のみパターンの変形が実行される）
場合によっては、その後のオブジェクトの拡大縮小も挙動がおかしくなるので再起動が必要になる。
なお、他の変形ツールに関しては未確認。2 votes -
2026 converted RGB file to CMYK, won't go back
Got a new computer, downloaded Illustrator vs 2026, and signed in to Illustrator. I opened a file, started working on it, and noticed all my colors in the color panel were CMYK. The overall color setting was still RGB in the title at the top, and under color settings. Not only was everything in the color panel CMYK, but all of the options to change that were greyed out. Somehow, opening up a 2025 file in 2026 corrupted my color setting at the panel level and wouldn't let me change them back. I haven't disassembled my old PC, so I…
2 votes -
Fehler bei Bildern beim Ändern vom Dokumentfarbmodus RGB <=> CMYK (Bilder gehen kaput)
System: Windows 11 Pro, Illustrator 29.8.1
Ich habe folgendes Problem:
Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:- teilweise werden sie komplett schwarz,
- teilweise stark verfärbt,
- teilweise nur in Fragmenten dargestellt.
Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.
Das gleiche Verhalten tritt auf, wenn…
2 votes -
Can’t edit colors in a selection
When going to edit a color CMYK mixture the mixtures go blank and then it acts as if their is no fill color. I am trying to edit the CMYK mix to match the PMS mix and it keeps glitching after my latest update. You can see in my image that even though the color is slected it shows no color in the fill or a question mark.
2 votes
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