Color Settings Auto Defaulting
When you open up a file in the new Illustrator 2019 it automatically defaults your document to have "Emulate Adobe Illustrator 6.0". You can change your color settings to what you want, in my case I use "North American General Purpose 2". But when you click into a different application, ex. Internet, Photoshop, anything; your file changes your color setting back to "Emulate Adobe Illustrator 6.0". This is extremely frustrating and annoying. Please fix.
We have a fix available and you should not have this issue if you have the following version of these Creative Cloud applications
Please update to:
- Illustrator (23.0.1)
- Photoshop (20.0.1)
- InDesign (14.0.1)
- Bridge (9.0.1)
Filippo Castagna commented
Adobe, please stop ruining our lives. I hate you with all my strength.
Susan G commented
Same problem still occurs in May 2019.
I had FINALLY fixed this issue, then recently updated the CC app to the latests & here we go again.
The same Adobe 6.0 color display error message.
I am fed up with having this issue constantly reoccurring.
My color on my artboard does not match the color chosen. If i click on the color block and open the pop up scaling window it is proper in the pop up, but on the artboard it is not. For example, I use a pantone 185 red and it looks like Magenta yet prints out 185 red fine. And no it is not my monitor settings. It is only on the artboard itself the color is off. Please help!
This needs sorting, what a ridiculous situation. Problem persists in 23.0.1 and I shouldnt have to reinstall 5 programs to fix it. Poor
Jelly & Anonymous, I would recommend updating everything, not just Illustrator. The comments you posted just mention Illustrator. I would be sure that every CC application including bridge is updated and setup for synchronizing your color settings across all applications. Once I did this, it solved the problem across all of the licensed setups we have. Hope that helps.
This is not fixed in 23.0.1. This issue is still causing me plenty of problems as a pre-press graphics employee. Please release a new update to Illustrator that fixes this issue. Thank you.
This issue is not fixed with Illustrator 23.0.1... because I have the exact same problem ever since I've updated to that version... Any new ideas?
Colors are not true to actual shades/hues. You'll see one color in the color picker, but then in the color swatch you'll see a completely different shade, even when you insert a specific color code.
The same is here.
Same frustrating problem!
Uninstalling Bridge didn't help, nor the new update of it.
david vincent commented
This is a frustrating "development," but I did stumble across a solution (by johngettler1) for the time being that has helped our team.
1. If you use an Adobe supplied Color Settings preset, go to next step, otherwise use Photoshop Color Settings, to create your desired color settings, and then Save a named Preset.
2. Quit all Adobe apps
3. Hold down the Option key, and choose the Go Menu.
4. Chose Library.
5. Go to Preferences/Adobe/Color
6. Delete this file: ACEConfigCache2.lst
7. Go into Bridge 2018 (or 2019 if you have already deleted Bridge 2018), and go to Edit, Color Settings, and chose your desired preset, and click Apply. If done in Bridge 2018, you don't need to do it in Bridge 2019.
8. Quit Bridge, and now all your 2018 and 2019 apps will be "Synchronized" and will not revert back to the factory defaults!
[Deleted User] commented
Same issue here! Very frustrating!! Please fix ASAP.
Ben Adkins commented
This is a very annoying problem, Adobe please fix ASAP
Adding my vote here as well. I'm on Mac, High-Sierra, and been experiencing this issue on AI since I updated to CC 2019. So annoying and bothering. Please Adobe Dev team, fix this and release a new update hopefully soon. Thank you.
The new update just fixed it for me!
This is a very annoying and time consuming bug that is greatly disrupting my workflow. Please fix this bug ASAP.
dominik rinderer commented
color management after update still not working. impossible for me to work with cc-suite 19. illustrator and indesign keep resetting color management, no matter what i do. no workaround, update did not fix.
Just now I got a new message. "The embedded color profile in this document will be discarded, because your Color Settings are configured for Adobe Illustrator 6.0 compatible color management." Has Adobe ever responded to acknowledge this issue? Wondering how long we have to wait for a fix.
SAME? InDesign reverts back to "Emulate Adobe InDesign 2.0 CMS Off", and Illustrator reverts back to "Emulate Illustrator 6" every time I switch applications to Photoshop (I can switch to other non-Adobe apps without the problem).
I have deleted the ACEConfigCache2.lst preference file, which seems to have stopped existing files from opening with the incorrect color settings. But they revert as soon as I use Photoshop.