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Illustrator (iPad) Bugs

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How can we improve Adobe Illustrator (iPad)? Vote or report a bug — one problem per entry, please.

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653 results found

  1. Creating a new file crashes the app

    I am not able to create any new file on my iPad Pro 13 me iPad Pro version of illustrator, or it will crash automatically once I do.

    2 votes
    0 comments  ·  Documents and Artboards  ·  Admin →
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  2. App won’t create a new file

    I can’t create a new file. Every time I click create, it takes me back to a page that says “getting your files” and nothing loads. I’ve been trying for 20 minutes.

    1 vote
    1 comment  ·  Admin →
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  3. ios18 iPad

    AI not working on ios18 ipad (beta).
    The app opens normally. You can view your assets. However, as soon as you open an asset or want to start a new creation, the program ALWAYS crashes. Not usable under ios18. At least until the official launch of ios18 this should be fixed.

    2 votes
    0 comments  ·  Launch  ·  Admin →
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  4. When objects are Hidden, they behave as if they are Locked

    If a Layer contains multiple Objects, and one of those Objects is Hidden, that Hidden object will not move/transform when the Layer is moved/transformed, as if it were locked in place.

    This is quite problematic as I very often transform Layers that contain temporarily Hidden objects, only to later find that the Hidden Objects have not moved with the rest of the Layer.

    Ex: A layer contains several iterations of a particular icon design in the same position. Two iterations are Hidden, and one is Visible because I have yet to decide which I like best. Later on, I find…

    2 votes
    0 comments  ·  Layers  ·  Admin →
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  5. App keeps crashing

    I’ve been using the App for less than 24 hours and it keeps crashing and losing at least an hours worth of work each time. I’m usually just tweaking shapes or moving anchor points. Nothing that should cause major crashes.

    3 votes
    0 comments  ·  Performance  ·  Admin →
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  6. 透過png画像を配置すると写真フォルダやファイルにはちゃんと透過保存できているものもイラストレーターで配置すると背景にモヤがかかったような画像で配置される。

    他のソフトで透過保存したものがダメなのかとおもい、イラストレーター上で透過保存したものを作って行っても、透過された画像の背景にブレたような画像がはいりこむ。イラストレーターの操作上だけで起こっていることなのかとおもい、とりあえず保存もしてみたが変な背景がうつりこんだままの作品が保存されてしまう。

    2 votes
    3 comments  ·  Admin →
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  7. Fix the bugs?

    An update needs to fix what’s going on. Currently, the app on my iPad keeps crashing while in the MIDDLE of drawing and designing! I then have to go 5 paces back and do my work ALL OVER AGAIN. Do you know how annoying and frustrating that is? Then while I have stuff locked, it changes the fonts and sizing to where the locked/finished outcome is messed up, and there’s no fixing it, you have to delete it and start all over again. It’s honestly so f@@@cking stupid, after I’m done with this I won’t be using this app again.…

    2 votes
    0 comments  ·  Strokes  ·  Admin →
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  8. Crash when opening or creating any document.

    Since moving to iPadOS17.1 the illustrator app has become unusable. Anytime i create or open a document, it immediately crashes. I have also tried deleting and redownloading the app. The issue still persists.

    14 votes
    1 comment  ·  Documents and Artboards  ·  Admin →
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  9. Freezing

    Esta mal la aplicación en mi iPad.
    Ayuda

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  10. App closes/crashed whenever I try to start a new project or open existing.

    The iPad app crashes every single time I tried to open a project, start a new project, Import something no matter what I do it just crashes. This is beyond a waste of my money since I can’t even use the app and very frustrating. I’d like to talk to support honestly..

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  11. Crash

    I crash when I create artboard in my ipad

    1 vote
    0 comments  ·  Launch  ·  Admin →
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  12. 書き出しをすると、配置していた画像が消える

    iPad版 illustratorにて、データを書き出ししたが、jpg.png,pdf全ての場合において、配置していた画像が消えた状態のデータになってしまう．

    ※スペック、環境については問題ない（iPad Air第4世代、空き
    容量問題なし)

    2 votes
    0 comments  ·  Documents and Artboards  ·  Admin →
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  13. Constant crashes

    Constantly crashes. Every few minutes the app crashes on 5th gen iPad and I lose my work. Tried rebooting, etc. Extremely frustrating.

    12 votes
    0 comments  ·  Performance  ·  Admin →
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  14. I am running iPadOS 17.0 beta and the app crashes whenever I try to take any action on any canvas.

    The app is starting normally, letting me access different existing files and creating new canvases. But as soon as I decide to take any action on any existing or new canvas, the app crashes.

    This happens for example when I want to erase, draw, paste, add layers, etc.

    Please fix ASAP!

    14 votes
    4 comments  ·  Performance  ·  Admin →
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  15. Destination Folders open too easily when dragging/dropping files into folders

    Can you please increase the delay that determines whether to open the destination folder after dragging/dropping a file into that folder. Currently, it is very difficult to drop a file into a folder without also entering into that folder.

    Preferably, the default behavior should be to drag a file into a folder while remaining in the same directory. In order to drag a file into a folder AND enter that destination folder, the user should be required to drag and hold the file over the destination folder for roughly two seconds. This should prompt a visual indicator on the folder…

    1 vote
    0 comments  ·  Admin →
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  16. Cannot move files out of folders, or to another folder (‘My Files’ page)

    I cannot find a way to move a file out of a folder that it was accidentally added to. I cannot find a way to move a file from one folder to another folder.

    This may be considered a ‘feature request,’ though I feel that it is a bug as I’ve never come across a file management system that does not allow files to be moved between folders.

    Thanks! :)

    1 vote
    0 comments  ·  Admin →
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  17. crashing app

    I’m subscription every month but i can’t work on ipad pro M2, now crashing application often. How do you responsible?

    10 votes
    1 comment  ·  Performance  ·  Admin →
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  18. anyone addressing bugs or basic malfunctioning?

    As an Illustrator desktop self taught artist/user for about 25 years, I have now struggled with an iPadPro for 18 months. Had I realized the limited functionality and time needed to discover and deal with the daily crashes & bugs, I would never have purchased it. The question being: is Adobe actually attempting to address this? OR is this just what I have to accept & plan for in my process? This help link appears to provide very little support or encouragement about the future of Illustrator on the iPad.

    3 votes
    1 comment  ·  Documents and Artboards  ·  Admin →
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  19. Latest illustrator for iPad version 3.0.6 stops responding and doesn’t save

    While zoomed into the canvas and using the blob brush, the canvas stops responding - you can’t change it at all. You can click the back button, and it says ‘saving’ but it stays in that forever and never saves.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  20. Unable to Create New Doc

    Every time I attempt to create a new document Illustrator lets me name and set up. It opens the new document and immediately crashes. The only way I can create a new document is by duplicating one from a previous day, open it and then rename it. Apps and the iPadPro 12.9” are up to date. This behavior began before the most recent iPad update a few days ago.

    1 vote
    3 comments  ·  Admin →
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