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Illustrator (iPad) Bugs

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626 results found

  1. App closes and all work is lost after about a minute of doodling

    I just installed illustrator for iPad yesterday. I’m running a 9th gen 64 gb iPad. I open the app, select the Pencil tool, change it to art, then charcoal (1,2,or 3), then I start doodling some trees with my stylus (Apple Pencil clone). After about a minute, the app just closes and I have to start over. I’m one day into the free trial, but I won’t pay for something that is unusable.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  2. keyboard shortcuts stop working after export

    they work fine, then I export a file and when I come back the magic keyboard does nothing. Trackpad still works and if I quit the app and reopen the keyboard shortcuts work again, until export

    1 vote

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  3. White screen

    When I try to open the file I was creating, the screen turns white and when I open the layer, there is nothing. I've been creating it for a long time, but I'm having trouble getting it done help me.

    作業中で保存していたIllustratorファイルを開こうとすると、画面が真っ白になり、レイヤーを開いても何も表示されません。作業ができず非常に困っています。

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  4. Ai for iPad crashes when I create a new template

    This is a bug report.

    Every time I go to create a new template it crashes when I select “create file”.
    But when I open it back up the new template exists and selecting to work after that point it’s fine. The bug in the program comes after it makes the document.
    It crashes. But once opened again all is good.

    I believe that A command prompt in what to do next is the syntax error that needs fixing.

    6 votes

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  5. App crashes without exception, when I move the cursor to the upper left corner.

    When I open any AI file oder create a new one, the app crashes all the time after I move the cursor in the upper left corner (where the “back” icon is). When I am not in a specific file but at the overview screen the same happens in the upper left corner, where my little Account thumbnail is.

    The app also crashes, when i try to move the cursor to the left, where the tool-buttons are. This happens ALL THE TIME, without any exception as long I use the iPad Magic Keyboard Trackpad to move the cursor. When I…

    5 votes

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  6. App crashing

    App crashes within a minute or two of opening. iOS and app are up to date and I even tried deleting and reinstalling the app but it continues to crash shortly after opening it.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  7. I just update my iPad iOS 17, then now I could not use any tools

    I could not work at all after updating to IOS 17.1.1

    5 votes

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  8. Hebrew typing wrong direction

    When typing in Hebrew on iPad the direction is wrong!! It’s 2024 - why is it not working well as desktop?!

    1 vote

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  9. App crashes every 5 minutes and work is gone

    The app crashes every 5 minutes when I try and draw. It won’t let me save and shows an error message and when it crashes I lose all of my progress from when I re opened the file.

    3 votes

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    0 comments  ·  Performance  ·  Admin →
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  10. App constantly crashes + cant save a file error

    Hi!
    The app constantly crashes on my ipad 9.
    What I do:
    1. Open the app
    2. Open the project
    3. It crashes and doesnt let me do any action

    Before the above started to happen, there also was “cant save a file” error for a couple of months, I coudnt save any of my projects on ipad.

    So now I cannot use your app at all.

    I wanted to attach the log file here, but it writes that the file format is not supported (zip).

    Help, please.

    It is critical!

    12 votes

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  11. Can’t add Art brushes on iPad

    Can’t add new Art brushes on iPad. It only allows Calligraphy brushes to be added.

    1 vote

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    0 comments  ·  Brushes  ·  Admin →
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  12. Can’t save brushes to favorites on iPad. Star icon does not display next to brushes.

    Can’t save brushes to favorites. Star icon does not display next to brushes. I have restarted app with no luck.

    1 vote

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    0 comments  ·  Brushes  ·  Admin →
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  13. No + button in fonts category to add own fonts. I know where it must be but no icon

    No + button in fonts category to add own fonts. I know where it must be but no icon

    1 vote

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  14. Crashing constantly

    The app keeps crashing no matter what I do. I’ve done everything I was able to do on this forum and it still won’t stop. Everything is up to date.

    1 vote

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  15. When using brush, the stroke covers the entire screen

    I can't even use a single paint brush... when i do the stroke covers the entire screen no matter how much alter the brush size. Don't understand what I pay $20 a month for, really frustrating app.

    1 vote

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    0 comments  ·  Brushes  ·  Admin →
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  16. App crash when making new file on iOS17 public beta

    On iOS17 public beta, if you open illustrator and create a new file right after setting the dimensions, and naming the file- the app crashes when loading up the canvas.

    10 votes

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  17. すぐ落ちる

    もう本当にいい加減にしてほしい。すぐに改善してくれ

    3 votes

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  18. Full Justification Does Not Work on iPad. And, No Hyphenation.

    When I try to edit a file on the iPad app that was created in the Desktop app with full justification and hyphenation, the iPad app removes the full justification. Even though full justification is selected in the iPad app, the ragged right edge of left-justify remains. Additionally, there are no hyphenation options on the iPad, which also screws up text and layout.

    Together, this makes the iPad app completely unusable for much of my work.

    These are basic functions of any layout software.

    1 vote

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  19. Unable to copy and paste select layers from one project to the other.

    I am able to copy and paste only certain layers within a certain project and paste to another file. All indications show it to be working, until i select paste. Then nothing happens.

    1 vote

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    0 comments  ·  Layers  ·  Admin →
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  20. I’ve tried everything suggested by the internet I’ve even gone as far as to wipe my iPad so idk what to do

    I’ve tried everything suggested by the internet I’ve even gone as far as to wipe my iPad so idk what to do

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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