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Illustrator (iPad) Bugs

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How can we improve Adobe Illustrator (iPad)? Vote or report a bug — one problem per entry, please.

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653 results found

  1. Application crashes

    the application turns off by itself on iPad Pro 11' gen4. I have all the updates done

    9 votes
    0 comments  ·  Admin →
    How important is this to you?

  2. Crashing at launch on iPadOS 17

    It doesn’t even pass the splash screen, crashes immediately.
    iPadOS 17 Beta 4
    2020 iPad Pro 11 inch

    16 votes
    2 comments  ·  Launch  ·  Admin →
    How important is this to you?

  3. Hebrew typing wrong direction

    When typing in Hebrew on iPad the direction is wrong!! It’s 2024 - why is it not working well as desktop?!

    2 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. App crashes after opening project

    App crashes after opening a project. Maybe it is caused by the update to iOS 17, but I cannot work in this way.

    4 votes
    3 comments  ·  Performance  ·  Admin →
    How important is this to you?

  5. Eye dropper randomly stops working on iPad

    Eye dropper will randomly stop working. I am using an iPad. I have had this happen on multiple projects. The eye dropper shows black when selected and stays black no matter what color I try to select. It is not a settings issue as I will use it multiple times before then it just will only show/choose black.

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  6. I can't launch Illustrator on my ipad after installing IpadOS 17 beta

    15 votes
    0 comments  ·  Launch  ·  Admin →
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  7. Shape builder tool frozen many times so flustrating !!!!

    I am so flustrated it worked so nicely and then it stopped. I cannot do anything, I really hope I can get soon some help. My work flow is disturbed:-(

    1 vote
    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

  8. Selection of multiple items bug

    This happened in a large document with 15 + artboards. If you have an item in a layer, and that layer is in another layer, the selection tool bugs and you can only select everything on that board or just one thing

    1 vote
    0 comments  ·  Layers  ·  Admin →
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  9. App crashes every 5 minutes and work is gone

    The app crashes every 5 minutes when I try and draw. It won’t let me save and shows an error message and when it crashes I lose all of my progress from when I re opened the file.

    4 votes
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  10. App closes and all work is lost after about a minute of doodling

    I just installed illustrator for iPad yesterday. I’m running a 9th gen 64 gb iPad. I open the app, select the Pencil tool, change it to art, then charcoal (1,2,or 3), then I start doodling some trees with my stylus (Apple Pencil clone). After about a minute, the app just closes and I have to start over. I’m one day into the free trial, but I won’t pay for something that is unusable.

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  11. keyboard shortcuts stop working after export

    they work fine, then I export a file and when I come back the magic keyboard does nothing. Trackpad still works and if I quit the app and reopen the keyboard shortcuts work again, until export

    1 vote
    0 comments  ·  Admin →
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  12. White screen

    When I try to open the file I was creating, the screen turns white and when I open the layer, there is nothing. I've been creating it for a long time, but I'm having trouble getting it done help me.

    作業中で保存していたIllustratorファイルを開こうとすると、画面が真っ白になり、レイヤーを開いても何も表示されません。作業ができず非常に困っています。

    1 vote
    0 comments  ·  Launch  ·  Admin →
    How important is this to you?

  13. Ai for iPad crashes when I create a new template

    This is a bug report.

    Every time I go to create a new template it crashes when I select “create file”.
    But when I open it back up the new template exists and selecting to work after that point it’s fine. The bug in the program comes after it makes the document.
    It crashes. But once opened again all is good.

    I believe that A command prompt in what to do next is the syntax error that needs fixing.

    6 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  14. App crashes without exception, when I move the cursor to the upper left corner.

    When I open any AI file oder create a new one, the app crashes all the time after I move the cursor in the upper left corner (where the “back” icon is). When I am not in a specific file but at the overview screen the same happens in the upper left corner, where my little Account thumbnail is.

    The app also crashes, when i try to move the cursor to the left, where the tool-buttons are. This happens ALL THE TIME, without any exception as long I use the iPad Magic Keyboard Trackpad to move the cursor. When I…

    5 votes
    1 comment  ·  Admin →
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  15. Crashing constantly

    The app keeps crashing no matter what I do. I’ve done everything I was able to do on this forum and it still won’t stop. Everything is up to date.

    2 votes
    2 comments  ·  Admin →
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  16. App crashing

    App crashes within a minute or two of opening. iOS and app are up to date and I even tried deleting and reinstalling the app but it continues to crash shortly after opening it.

    2 votes
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  17. I just update my iPad iOS 17, then now I could not use any tools

    I could not work at all after updating to IOS 17.1.1

    5 votes
    0 comments  ·  User Interface  ·  Admin →
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  18. App crashing when selecting colors

    The app keeps crashing when I go to change the colors of objects.

    2 votes
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  19. App constantly crashes + cant save a file error

    Hi!
    The app constantly crashes on my ipad 9.
    What I do:
    1. Open the app
    2. Open the project
    3. It crashes and doesnt let me do any action

    Before the above started to happen, there also was “cant save a file” error for a couple of months, I coudnt save any of my projects on ipad.

    So now I cannot use your app at all.

    I wanted to attach the log file here, but it writes that the file format is not supported (zip).

    Help, please.

    It is critical!

    13 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  20. Can’t add Art brushes on iPad

    Can’t add new Art brushes on iPad. It only allows Calligraphy brushes to be added.

    1 vote
    0 comments  ·  Brushes  ·  Admin →
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