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Illustrator (iPad) Bugs

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691 results found

  1. App closes and all work is lost after about a minute of doodling

    I just installed illustrator for iPad yesterday. I’m running a 9th gen 64 gb iPad. I open the app, select the Pencil tool, change it to art, then charcoal (1,2,or 3), then I start doodling some trees with my stylus (Apple Pencil clone). After about a minute, the app just closes and I have to start over. I’m one day into the free trial, but I won’t pay for something that is unusable.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  2. App crashing

    App crashes within a minute or two of opening. iOS and app are up to date and I even tried deleting and reinstalling the app but it continues to crash shortly after opening it.

    2 votes

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  3. App crashing when selecting colors

    The app keeps crashing when I go to change the colors of objects.

    2 votes

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  4. Keeps crashing on iPad and lost hours of work.

    I have a brand new iPad Pro with plenty of storage and is up to date. I was using illustrator for work and I was one brush stroke away from being done and now I can’t open that file without it crashing. I tried everything from deleting the app and redownloading, and restarting my iPad. Nothings working and I need to get into that file. Very disappointing.

    2 votes

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  5. Constantly crashing and rarely saves projects

    the app constantly crashes. there hasn't been one day where I was able to use it in one sitting without it crashing. it also barely ever saves my projects and always says can't save file. seems like these are universal problems for other users that have been occurring for the last few years. i don't know why adobe refuses to fix this issue but this app is completely unusable.

    2 votes

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  6. Crashing constantly

    The app keeps crashing no matter what I do. I’ve done everything I was able to do on this forum and it still won’t stop. Everything is up to date.

    2 votes

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  7. I’ve tried everything suggested by the internet I’ve even gone as far as to wipe my iPad so idk what to do

    I’ve tried everything suggested by the internet I’ve even gone as far as to wipe my iPad so idk what to do

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  8. I cannot import any files to Ai iPad Pro!

    I cannot import any of my files into Illustrator! When I try, the screen gets slightly smaller and goes grey. I am unable to fulfill customer orders, PLEASE HELP!!!!!!

    2 votes

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  9. App freezes / crashes when I click the Vectorize button

    When I click on the Vectorize button, the process starts but it crashes on the middle. My IOS is 17.1.2. Otherwise everything works fine. Can you please assist me with this issue?
    Attached a video of the problem

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  10. Crashing (Not worth the Money)

    After working for hours last night making designs for my business, I now cannot open them. The system crashes every time I try. Plus I could not get the texting to work. I just signed up for this app last night and I can tell you if this is what it does, I will not continue to use this App.

    2 votes

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  11. Se me cierra la app cada vez que uso la barra de tareas

    Se me cierra la app cada vez que quiero usar cualquier herramienta lo que hace imposible el uso de la app.

    2 votes

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  12. Crashes on undo

    App closes on its own and crashes when I try undoing an action.

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  13. The app gets shut down

    The app shuts down as soon as I click any project file.

    2 votes

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  14. File won’t open, blank screen instead

    I’m a new user to illustrator for iPad. I’ve been working on a file that has kept crashing the past several days. For the last two days, I can’t even open the file. When I click it, I see the “creating preview” dialogue box. It loads fully then disappears. I click the file again, the “creating preview” dialogue box appears again. This time the file opens but I am met with a blank screen. No canvas, no layers, nothing. Then when I try to go back to the Home Screen, it doesn’t work.

    I created a new project and it…

    2 votes

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  15. Can not open multiple ai artboards on same file

    When I try to import from CC or any other folder different artboards in the same ai file, I can not see any AI files in my folders even though I have files saved there.

    2 votes

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  16. Hi thank for your good and useful application .i have an problem :i crash too much in application and so lag as drawing and exporting.

    Hi thank for your good and useful application .i have an problem :i crash too much in application and so lag as drawing and exporting. Very laggy and i crash so much plz update and fix it its too annoying

    2 votes

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  17. Needs an auto-save function and more improvement

    The app freezes or crashes easily on the ipad. It deletes work of 4 hours. It does not save everytime when exiting a document.

    For details:
    The app crashes/freezes on existing and on new documents.
    Sometimes it crashes after 5 minutes sometimes after 1-2 hours or more.
    When it crashes, you have to reopen and close the app 4-5 times before it lets you open a document again.
    When exiting a document :“File/Document could not be saved“, practically out of 5 documents it saves 1.

    2 votes

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  18. 2 votes

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  19. My file cannot export as Ai

    I have trouble with export my file as an Ai file, but if I export it in PNG, it’ll work but I need a AI file to submit my work. I’ve tried copy to another file, but I can’t.

    2 votes

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  20. アートボードが出ない

    新規作成で新しいファイルを作ってもアートボードが出てこなくて何もできない

    2 votes

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