194 results found

1. New Beta version as stable as mikado sticks!

   The newest Illustrator Beta version NOT stable, by not stable I mean it crashes all the time:
   - changing a stroke -> crash
   - moving embedded images -> crash
   - exporting pdfs -> crash
   - opening new files -> won't even do it when you double click it

   Windows 11 Pro 23H2
   Illustrator 29.0
   64GB Ram and fast PC

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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2. Cursor jumps in enclosed selection mode

   When enclosed mode is enabled (currently with pressing E once while dragging a marquee), the cursor shifts one pixel right and down, like the attached GIF shows (zoomed it, to exaggerate the difference).

   Happens for both Selection and Group Selection tools.

   Why? How did you miss it?
   Can you please position it precisely?

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   0 comments  ·  Selection  ·  Edit…  ·  Delete…  ·  Admin →
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3. An action to open an existing document fails to run with a hotkey assigned if no documents are opened

   An action to open a specific local document with F3 shortcut or any other F-key assigned fails to run it does not work when no files are open.

   Runs fine when run with the Play Current Selection button, only the key is ignored. Also works if there is a new file or an existing document present.

   This problem has been going on since AI 21.

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4. Performance operations are greatly affected by memory usage.

   1. The software has excessive memory usage upon startup, occupying about 1.2 GB, while CDR only takes up a few hundred MB.
   2. There is lag when continuously zooming in, changing, or copying content.
   3. The content consists of text and icons, with 60 artboards taking up more than 3.5 GB of memory, which is too much.
   4. The performance on a graphics card P1000 with 2 GB is not as good as CDR.
   5. There is room for optimization to make better use of multi-core and multi-threading capabilities.

   (Note: The original list had an item '4' which seems to be missing, so I translated the list up to item '5' and then '6' as provided.)

   1. The software has excessive memory usage upon startup, occupying about 1.2 GB, while CDR only takes up a few hundred MB.
   2. There is lag when continuously zooming in, changing, or copying content.
   3. The content consists of text and icons, with 60 artboards taking up more than 3.5 GB of memory, which is too much.
   4. The performance on a graphics card P1000 with 2 GB is not as good as CDR.
   5. There is room for optimization to make better use of multi-core and multi-threading capabilities.

   (Note: The original list had an item '4' which seems to be missing, so I translated… more

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   6 comments  ·  Performance  ·  Delete…  ·  Admin →
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5. Illustrator Crashed at Startup after PR Beta, Media Encoder Beta Updated

   Illustrator Crashed at Startup after PR Beta, Media Encoder Beta Updated (?!)

   Hi, my Creative Cloud app updated those beta at 2024-08-06 18:00-18:30 then it break out my Illustrator that when I launch it each time, it is a super idea issue...

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   7 comments  ·  Launch  ·  Delete…  ·  Admin →
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6. Automactically Crashing Mutiple Times

   My Illustrator app (beta v28.7) always automatically crashes after a few minutes when using it. This happened this morning and I don't the reason why. I just opened the file <50MB

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7. Black and White Bitmaps Incorrectly Converted on Import

   Subject: Bug Report: Black and White Bitmaps Incorrectly Converted on Import

   Product: Illustrator (Desktop) Beta

   Version: 28.7 65 (64-bit)

   Operating System: Windows 11

   Steps to Reproduce:

   Open Illustrator and create a new document.
   1. Set the Document Color Mode to either CMYK or RGB.
   2. Import a black and white bitmap image.
   4. Observe the color mode of the imported bitmap.

   Expected Result:
   The black and white bitmap should remain in black and white upon import, regardless of the Document Color Mode. The white areas of the bitmap should remain transparent. We should be able to change the color of the image.

   Actual Result:
   The black and white bitmap is converted to either CMYK or RGB, depending on the Document Color Mode. The areas that are supposed to be transparent become white.

   Additional Information:

   • Black and white bitmaps that were previously imported before the update remain imported correctly and retain their black and white color.
   • This issue started occurring after the latest update to the Illustrator (Desktop) Beta.
   • Included screenshots show black and white bitmaps displaying as RGB and CMYK, respectively.

   Impact:
   1. This bug affects the accuracy and quality of imported black and white bitmaps, disrupting workflows that rely on precise black and white imagery.
   2. Users are unable to assign a color to the black and white bitmap, as it remains in black and white regardless of attempts to change the color.
   3. The white areas of the bitmap, which are supposed to be transparent, become white upon import, affecting the design and composition of artwork.

   Temporary Workarounds:
   a. Use an older version of Illustrator instead of the beta version.
   b. Use the following steps within the beta version:

   1. Select the image.
   2. Go to Object > Rasterize...
   3. Select the following options: Color Model: Bitmap Resolution: (desired Resolution) Background: Transparent

   Thank you for your attention to this matter. Please let me know if any additional information is needed.

   Best regards,

   Mark Reategui

   Subject: Bug Report: Black and White Bitmaps Incorrectly Converted on Import

   Product: Illustrator (Desktop) Beta

   Version: 28.7 65 (64-bit)

   Operating System: Windows 11

   Steps to Reproduce:

   Open Illustrator and create a new document.
   1. Set the Document Color Mode to either CMYK or RGB.
   2. Import a black and white bitmap image.
   4. Observe the color mode of the imported bitmap.

   Expected Result:
   The black and white bitmap should remain in black and white upon import, regardless of the Document Color Mode. The white areas of the bitmap should remain transparent. We should be able to change the color of… more

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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8. Allow to 'slide' a selected segment or points along adjacent segments, similar to Blender's GG operation

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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9. Typing text and changing color don’t get immediately updated on canvas

   The work done is not visible instantly. I can see the changes when zoomed in. The preview section is not working properly.

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   Under Review  ·  11 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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10. Using Pencil tool with Live Feedback enabled throws a UNXP error message

    It reported an error to me several times. I attach a screenshot

    4 votes

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    Done (In Beta)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All ,

    
    

    We have fixed this issue in the latest beta build 28.8.19.

    
    

    Please try out the beta , and let us know your observations.

    
    

    
    

    Regards,

    Aishwarya G Gadodia

11. Star (triangle) rounded edges Bug in v 28.7

    Every time I try to round the edges of a 3 points star (triangle) the notification bellow shows up on my Adobe Illustrator (Beta) 28.7 version and as a consequence I can't round it. By the way, I'm using it on Windows 10 Pro 64 bits and I had this same problem in diffente files.

    "Debug Assert failed!
    {
    expression: "false"
    hash: "1d994fd0-34d9-6b24-7dfc-05670000003a"
    lastError: "1814"
    message: "Finish not working"
    sourceFile: "C:\J\ws\ilstmainbeta\PlugInDev\ShapeCoreUI\Source\LiveCornerWidget.cpp"
    sourceFunction: "LiveCornerWidget::EndChange"
    sourceLine: "460"
    threadID: "12948"
    threadName: "main"
    timestamp: "2024-07-11T15:25:51.0Z"
    }

    -------------- StackTrace --------------
    dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (ShapeCoreUI.aip+0x0000000000038717)
    dvaui::controls::UIInteractiveControlView::FinishInteractiveChange ( @ 0) (dvaui.dll+0x00000000000E9207)
    ai::controls::UIDocumentControlLayerWidget::DoPointerUp ( @ 0) (dvaai.dll+0x000000000008C037)
    ai::controls::DynamicCornerWidgetMouseCapture::End ( @ 0) (dvaai.dll+0x0000000000090EC2)
    dvaui::ui::PointerCapture::InvokeEnd ( @ 0) (dvaui.dll+0x00000000005F93A8)
    dvaui::ui::UINodeManager::EndInputCapture ( @ 0) (dvaui.dll+0x0000000000616B28)
    dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (dvaui.dll+0x0000000000623321)
    dvaui::ui::UINode::UIDispatchPointerEventToTarget ( @ 0) (dvaui.dll+0x000000000062576F)
    dvaui::ui::UINode::UIDispatchPointerEvent ( @ 0) (dvaui.dll+0x0000000000625515)
    dvaui::ui::OSWindow::UIDispatchMouseEventFromOS ( @ 0) (dvaui.dll+0x00000000006CF781)
    dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006CCED1)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006D1E49)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (Illustrator.exe+0x000000000072FFF0)
    dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006CA905)
    dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006D53D3)
    dvaui::datatransfer::OSDropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x000000000030562C)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0327)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (Illustrator.exe+0x00000000007AB136)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0275)
    dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006CA344)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000E9DE)
    glPushClientAttrib ( @ 0) (OPENGL32.dll+0x000000000003F1F0)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
    DispatchMessageW ( @ 0) (USER32.dll+0x000000000000E684)
    exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000EB76)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000EC7E)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000007AD8B6)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000709EE8)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000006D43F1)
    exo::app::OS_AppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000008FEAC9)
    gudeVersion ( @ 0) (Illustrator.exe+0x0000000001B927AE)
    BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x0000000000017374)
    RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000004CC91)

    Debug Assert failed!
    {
    expression: "false"
    hash: "1d994fd0-34d9-6b24-7dfc-05670000003a"
    lastError: "1814"
    message: "Finish not working"
    sourceFile: "C:\J\ws\ilstmainbeta\PlugInDev\ShapeCoreUI\Source\LiveCornerWidget.cpp"
    sourceFunction: "LiveCornerWidget::EndChange"
    sourceLine: "460"
    threadID: "12948"
    threadName: "main"
    timestamp: "2024-07-11T15:25:51.0Z"
    }

    -------------- StackTrace --------------
    dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (ShapeCoreUI.aip+0x0000000000038717)
    dvaui::controls::UIInteractiveControlView::FinishInteractiveChange ( @ 0) (dvaui.dll+0x00000000000E9207)
    ai::controls::UIDocumentControlLayerWidget::DoPointerUp ( @ 0) (dvaai.dll+0x000000000008C037)
    ai::controls::DynamicCornerWidgetMouseCapture::End ( @ 0) (dvaai.dll+0x0000000000090EC2)
    dvaui::ui::PointerCapture::InvokeEnd ( @ 0) (dvaui.dll+0x00000000005F93A8)
    dvaui::ui::UINodeManager::EndInputCapture ( @ 0) (dvaui.dll+0x0000000000616B28)
    dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (dvaui.dll+0x0000000000623321)
    dvaui::ui::UINode::UIDispatchPointerEventToTarget ( @ 0) (dvaui.dll+0x000000000062576F)
    dvaui::ui::UINode::UIDispatchPointerEvent ( @ 0) (dvaui.dll+0x0000000000625515)
    dvaui::ui::OSWindow::UIDispatchMouseEventFromOS ( @ 0) (dvaui.dll+0x00000000006CF781)
    dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006CCED1)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006D1E49)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (Illustrator.exe+0x000000000072FFF0)
    dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006CA905)
    dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006D53D3)
    dvaui::datatransfer::OSDropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x000000000030562C)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0327)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (Illustrator.exe+0x00000000007AB136)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0275)
    dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006CA344)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000E9DE)
    glPushClientAttrib ( @ 0) (OPENGL32.dll+0x000000000003F1F0)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
    DispatchMessageW ( @ 0) (USER32.dll+0x000000000000E684)
    exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000EB76)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000EC7E)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000007AD8B6)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000709EE8)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000006D43F1)
    exo::app::OS_AppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000008FEAC9)
    gudeVersion ( @ 0) (Illustrator.exe+0x0000000001B927AE)
    BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x0000000000017374)
    RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000004CC91)"

    Every time I try to round the edges of a 3 points star (triangle) the notification bellow shows up on my Adobe Illustrator (Beta) 28.7 version and as a consequence I can't round it. By the way, I'm using it on Windows 10 Pro 64 bits and I had this same problem in diffente files.

    "Debug Assert failed!
    {
    expression: "false"
    hash: "1d994fd0-34d9-6b24-7dfc-05670000003a"
    lastError: "1814"
    message: "Finish not working"
    sourceFile: "C:\J\ws\ilstmainbeta\PlugInDev\ShapeCoreUI\Source\LiveCornerWidget.cpp"
    sourceFunction: "LiveCornerWidget::EndChange"
    sourceLine: "460"
    threadID: "12948"
    threadName: "main"
    timestamp: "2024-07-11T15:25:51.0Z"
    }

    -------------- StackTrace --------------
    dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (ShapeCoreUI.aip+0x0000000000038717)
    dvaui::controls::UIInteractiveControlView::FinishInteractiveChange ( @ 0) (dvaui.dll+0x00000000000E9207)… more

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    5 comments  ·  Tools  ·  Delete…  ·  Admin →
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12. Beta AI exports pictures as skewed and grayscale, with visible parallel lines

    When exporting JPG design Ai ruins the end-file. It is in grayscale and skewed as if would have been printed on bad printer.

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    5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is reported to be fixed in the latest Beta 28.7.0.65

    Please check if it works for you and comment back.

13. Inside / Outside aligned strokes don’t trim sharp corners properly

    The fact Inside / Outside aligned strokes are in fact dynamically generated compound shapes is a well obscured mystery, and it poses a ton of problems for experienced users.

    However, this problem is blatantly obvious for all of us.
    1. Make a path with a sharp angle, set sharp corners
    2. Try to align stroke to Inside / Outside (open paths currently support this only in Beta)
    3. Just look at the results.

    What are these protrusions?
    Why don’t they get auto-trimmed?
    Why expanding them gives a zero-width disjointed sliver and two unconnected shapes?

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    7 votes

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    0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team has encountered several issues with this feature. It requires them to change the basic algorithms and it is going to take them more time than anticipated.

    While it still works in Beta 28.8.0.7, the next Beta build will have Inside/Outside aligned strokes for open paths disabled. The Beta is scheduled to be live on 7th of August.

    Once this is ready to be enabled back, the team will update the status.

14. grain texture preview

    Grain texture preview not working. Unable to play around with intensity or contact - no preview shown

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Edit…  ·  Delete…  ·  Admin →
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15. The gradient slider is not rendering correctly, there are pixelations and lines throughout

    The gradient slider is not rendering correctly, there are pixelations and lines throughout

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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16. The illustration glyph error

    I can't see the shape when I float the illustration glyph window. Please help.

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. I lose my work!!

    I was working on my portfolio and the program crashed. I repeatedly tried to save my file but it never allowed me to do so until the program closed, and now I can't find a way to recover my progress. I had never had any issues with AI until this moment and I am very upset!!!

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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18. Align tool broken (Illustrator Beta 28.6.98)

    The align tool won't allow for anything other than align to artboard (it's fine in the non-beta version (28.5)).

    1 vote

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    1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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19. veryyyyyy slow! please help

    I can't move the objects! its very slow! I can't save anything!
    and my computer has just been actualized!!! please help me!! your program its very expensive!

    2 votes

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    0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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20. 描述错误及顺序颠倒

    在预设的图案填充界面，顺序应该是有颜色，无颜色。但牵牛花图案文字表述虽准确，但图案顺序颠倒。

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    2 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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