208 results found

1. Memory Leak: Artboards/Raster Images/Generative Expand

   I'm playing around with creating small artboards on top of a raster image to delineate the areas I'd like to trace later. Every time I do anything with these artboards, I get a warning saying that Generative AI doesn't support raster images yet and my memory usage spikes and doesn't drop afterward. I found this out when my M1 MacBook Pro warned me that I was out of memory with Illustrator using 180GB (including swap, one assumes...).

   ---

   Oh, details, yes: MacOS 15.1.1, 32 GB of RAM, Illustrator Beta v29.4.29

   ---

   And it's worth noting that clicking the Feedback button (the little speech bubble) next to the Beta button (the Erlenmeyer flask) doesn't take you to the Beta feedback page. It goes to the main Illustrator feedback page.

   I'm playing around with creating small artboards on top of a raster image to delineate the areas I'd like to trace later. Every time I do anything with these artboards, I get a warning saying that Generative AI doesn't support raster images yet and my memory usage spikes and doesn't drop afterward. I found this out when my M1 MacBook Pro warned me that I was out of memory with Illustrator using 180GB (including swap, one assumes...).

   ---

   Oh, details, yes: MacOS 15.1.1, 32 GB of RAM, Illustrator Beta v29.4.29

   ---

   And it's worth noting that clicking the Feedback button (the little… more

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2. I can no longer create a new pattern brush

   I can no longer create a new pattern brush. When I try to do this, the program freezes. I can cancel the frozen state with the ESC key, but the ...

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   4 comments  ·  Brushes  ·  Delete…  ·  Admin →
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3. Crash When Adjusting Neon Glow Effect

   Debug Assert failed!
   {
   expression: "it == sStillConstructing.end()"
   hash: "6413392b-dedb-9805-7a7b-b2cf0000004b"
   message: "RefCountedObjectWithWeakPtr used prior to first SharedPtr"
   sourceFile: "....\utility\src\SharedRefPtr.cpp"
   sourceFunction: "dvacore::utility::RefCountedObjectWithWeakPtr::AssertIsNotBeingConstructed"
   sourceLine: "150"
   threadID: "14712"
   threadName: "main"
   timestamp: "2025-01-30T09:31:58.0Z"
   type: "class dvacore::utility::RefCountedObjectWithWeakPtr * __ptr64"
   }

   -------------- StackTrace --------------
   dvacore::utility::RefCountedObjectWithWeakPtr::Lock ( @ 0) (dvacore.dll+0x00000000002A3F95)
   dvaui::ui::UINodeTimerData::UINodeTimerData ( @ 0) (dvaui.dll+0x000000000065147F)
   dvaui::ui::OSNodeManager::OSNodeManager ( @ 0) (dvaui.dll+0x00000000006E86D3)
   dvaui::ui::OSNodeManager::CreateInstance ( @ 0) (dvaui.dll+0x00000000006E9DB3)
   dvaui::ui::UINodeTimerManager::CreateTimer ( @ 0) (dvaui.dll+0x0000000000651D06)
   dvaui::ui::UINode::UIInstallTimer ( @ 0) (dvaui.dll+0x0000000000648422)
   dvaui::ui::UINode::UIInstallTimer ( @ 0) (PaintStyle.aip+0x0000000000039258)
   dvaui::ui::UINode::UIInstallTimer ( @ 0) (PaintStyle.aip+0x00000000000465C0)
   dvaui::ui::UINode::UIInstallTimer ( @ 0) (PaintStyle.aip+0x0000000000067E6F)
   PluginMain ( @ 0) (PhotoshopAdapter.aip+0x00000000000238BF)
   PluginMain ( @ 0) (PhotoshopAdapter.aip+0x000000000002113A)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000062388)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x00000000001269C3)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000126EAB)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000135414)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000126E03)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000135414)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000126E03)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000135414)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000126E03)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000135414)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000126E03)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000135414)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000126E03)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000135414)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000126E03)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000135414)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000126E03)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000135414)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000126E03)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x00000000001CBE72)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x00000000001CA47D)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x00000000002D17D4)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x00000000002487D8)
   CallWindowProcW ( @ 0) (USER32.dll+0x0000000000015801)
   IsWindowUnicode ( @ 0) (USER32.dll+0x000000000001334D)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x0000000000157ACB)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x00000000001B2E7D)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x00000000001B2DD5)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x00000000000AEB06)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x00000000000AEE9F)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x000000000014C865)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x000000000014D037)
   EntrySG ( @ 0) (Filter Gallery.8bf+0x00000000000C7A3C)
   PluginMain ( @ 0) (PhotoshopAdapter.aip+0x00000000000281B8)
   PluginMain ( @ 0) (PhotoshopAdapter.aip+0x000000000002811A)
   PluginMain ( @ 0) (PhotoshopAdapter.aip+0x000000000001657A)
   PluginMain ( @ 0) (PhotoshopAdapter.aip+0x000000000000E068)
   PluginMain ( @ 0) (PhotoshopAdapter.aip+0x0000000000010D59)
   PluginMain ( @ 0) (PhotoshopAdapter.aip+0x0000000000016E76)
   PluginMain ( @ 0) (PhotoshopAdapter.aip+0x0000000000016BCA)
   PluginMain ( @ 0) (PhotoshopAdapter.aip+0x0000000000019875)
   PluginMain ( @ 0) (PhotoshopAdapter.aip+0x0000000000017C64)
   PluginMain ( @ 0) (PhotoshopAdapter.aip+0x000000000000425D)
   PluginMain ( @ 0) (PhotoshopAdapter.aip+0x000000000001EE47)
   gudeVersion ( @ 0) (Illustrator.exe+0x0000000001952999)
   gudeVersion ( @ 0) (Illustrator.exe+0x0000000001950495)
   gudeVersion ( @ 0) (Illustrator.exe+0x000000000194DCE5)
   gudeVersion ( @ 0) (Illustrator.exe+0x0000000001950546)
   gudeVersion ( @ 0) (Illustrator.exe+0x000000000194DCE5)
   gudeVersion ( @ 0) (Illustrator.exe+0x0000000000AE1096)
   gudeVersion ( @ 0) (Illustrator.exe+0x0000000000BFEF7E)
   gudeVersion ( @ 0) (Illustrator.exe+0x0000000000C04F09)
   gudeVersion ( @ 0) (Illustrator.exe+0x0000000000C016E3)
   gudeVersion ( @ 0) (Illustrator.exe+0x0000000000B341F2)
   gudeVersion ( @ 0) (ArtStyle.aip+0x000000000001C6D9)
   gudeVersion ( @ 0) (ArtStyle.aip+0x0000000000032AD7)
   dvaui::controls::UIControlView::SendControlMessages ( @ 0) (dvaui.dll+0x00000000000F0882)
   dvaui::controls::UIButton::SendButtonChangedMessage ( @ 0) (dvaui.dll+0x000000000009C89B)
   dvaui::controls::UIButton::PerformAction ( @ 0) (dvaui.dll+0x000000000009C75A)
   dvaui::controls::UIBrushShapePreview::UIDraw ( @ 0) (dvaui.dll+0x0000000000096747)
   dvaui::ui::UINode::UIDispatchPointerEventToLeaf ( @ 0) (dvaui.dll+0x00000000006402E0)
   dvaui::ui::touch::OSTouchKeyboardManager::UIHandleTouchKeyboardChange ( @ 0) (dvaui.dll+0x0000000000626F35)
   dvaui::ui::touch::OSTouchKeyboardManager::UIHandleTouchKeyboardChange ( @ 0) (dvaui.dll+0x0000000000626E4C)
   dvaui::ui::touch::OSTouchKeyboardManager::UIHandleTouchKeyboardChange ( @ 0) (dvaui.dll+0x0000000000626E4C)
   dvaui::ui::touch::OSTouchKeyboardManager::UIHandleTouchKeyboardChange ( @ 0) (dvaui.dll+0x0000000000626E4C)
   dvaui::ui::touch::OSTouchKeyboardManager::UIHandleTouchKeyboardChange ( @ 0) (dvaui.dll+0x0000000000626E4C)
   dvaui::ui::UINode::UIDispatchPointerEventTowardsLeaf ( @ 0) (dvaui.dll+0x0000000000640A54)
   dvaui::ui::UINode::UIDispatchPointerEventToTarget ( @ 0) (dvaui.dll+0x0000000000640425)
   dvaui::ui::UINode::UIDispatchPointerEvent ( @ 0) (dvaui.dll+0x00000000006401A5)
   dvaui::ui::OSWindow::UIDispatchMouseEventFromOS ( @ 0) (dvaui.dll+0x00000000006F3B9C)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006F106C)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006F65E9)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006EEA26)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006F9B93)
   dvaui::datatransfer::OSDropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x0000000000315CCC)
   dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B2A27)
   dvacore::config::ExecuteTopLevelFunction ( @ 0) (Illustrator.exe+0x000000000078F896)
   dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B2975)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006EE487)
   CallWindowProcW ( @ 0) (USER32.dll+0x0000000000015801)
   IsWindowUnicode ( @ 0) (USER32.dll+0x000000000001334D)
   exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000F546)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000F64E)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000792756)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000006E5495)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x000000000069A911)
   exo::app::OS_AppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000008F3339)
   gudeVersion ( @ 0) (Illustrator.exe+0x0000000001DD0FA6)
   BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x000000000002E8D7)

   Debug Assert failed!
   {
   expression: "it == sStillConstructing.end()"
   hash: "6413392b-dedb-9805-7a7b-b2cf0000004b"
   message: "RefCountedObjectWithWeakPtr used prior to first SharedPtr"
   sourceFile: "....\utility\src\SharedRefPtr.cpp"
   sourceFunction: "dvacore::utility::RefCountedObjectWithWeakPtr::AssertIsNotBeingConstructed"
   sourceLine: "150"
   threadID: "14712"
   threadName: "main"
   timestamp: "2025-01-30T09:31:58.0Z"
   type: "class dvacore::utility::RefCountedObjectWithWeakPtr * __ptr64"
   }

   -------------- StackTrace --------------
   dvacore::utility::RefCountedObjectWithWeakPtr::Lock ( @ 0) (dvacore.dll+0x00000000002A3F95)
   dvaui::ui::UINodeTimerData::UINodeTimerData ( @ 0) (dvaui.dll+0x000000000065147F)
   dvaui::ui::OSNodeManager::OSNodeManager ( @ 0) (dvaui.dll+0x00000000006E86D3)
   dvaui::ui::OSNodeManager::CreateInstance ( @ 0) (dvaui.dll+0x00000000006E9DB3)
   dvaui::ui::UINodeTimerManager::CreateTimer ( @ 0) (dvaui.dll+0x0000000000651D06)
   dvaui::ui::UINode::UIInstallTimer ( @ 0) (dvaui.dll+0x0000000000648422)
   dvaui::ui::UINode::UIInstallTimer ( @ 0) (PaintStyle.aip+0x0000000000039258)
   dvaui::ui::UINode::UIInstallTimer ( @ 0) (PaintStyle.aip+0x00000000000465C0)
   dvaui::ui::UINode::UIInstallTimer ( @ 0) (PaintStyle.aip+0x0000000000067E6F)
   PluginMain ( @… more

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4. Entering a value int Width filed in Transform applies a different one instead

   The transform tool isn't working properly. I typed .75 into the W field, clicked on the H field, and got the attached image. Can we get this fixed asap? I'm not a fan of fighting the tools to get them to do what they usually do perfectly.

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5. BUG: Scripting from C#, arm64, Windows 11

   Unable to cast COM object of type 'System.__ComObject' to interface type 'Illustrator.Application'.
   This operation failed because the QueryInterface call on the COM component for the interface with IID '{95CD20AA-AD72-11D3-B086-0010A4F5C335}' failed due to the following error:

   No such interface supported (0x80004002 (E_NOINTERFACE)).

   The code
   Illustrator.Application appInstance = (Illustrator.Application)Activator.CreateInstance(Type.GetTypeFromProgID("Illustrator.Application"));

   ---

   Note: Code moved from Windows 10 Intel machine where it works fine.

   Thanks for looking into this ... and for a great beta product!

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   0 comments  ·  Edit…  ·  Delete…  ·  Admin →
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6. I cannot scale objects on any file.

   I cannot scale objects. I can only move them with selection tool.

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   You have accidentally disabled the bounding box, most probably with the Ctrl+Shift+B hotkey.

   You can toggle it back using the same keyboard shortcut, or with the View > Show Bounding Box command.

7. Unable to draw a rectangle, multiple layers appear

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8. Make it so that you can zoom in and out with the track pad

   Make it so that you can zoom in and out with the track pad. As of right now I can't zoom in or out when pinching on the track pad.

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9. Can't type hex code in gradient dialog

   In v28.6 -- After double-clicking a gradient stop to open color options, I am unable to enter anything into the hex code text box. May have resulted from me clicking out of Illustrator and back in while the gradient color dialog was open.

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   3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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10. When I edit a PDF Illustrator Showing Lags & Bugs

    Please Give Me and Updated link of this software.
    Fix all bugs and improve performance.

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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11. In Preferences, Units keep defaulting to picas when I try to set it for points. Sequoia 15.1.1, AI 29.3.67
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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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12. Text disappearing in Preview/other Adobe apps

    Updated my version of Beta today.

    After saving a working file it no longer displays text in finders preview, or within an indesign file as a placed graphic. It displays correctly when opened in Illustrator (normal and beta versions).
    Using other devices running Sequoia 15.2 the preview image and indesign file with the placed graphic also appear without text, but opening in Illustrator on that device does show it. So it's not OS related.

    My only work around is to open the file and resave it in normal Illustrator and not the Beta version.

    Illustrator Beta 29.3
    Sonoma 14.6.1

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team investigates it, thanks

13. Illustrator hangs when copying and pasting text in CJK fonts

    If I copy and attempt to paste any Japanese language text in Illustrator, the app hangs for an extended period (1 minute or so), and then finally pastes the text rendering it nearly unusable. Do not have the same issue for English text.

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14. I can't make a mockup.

    The model option does not appear in the object menu. Also the mockup option does not appear in the Window menu. I don't understand why I can't see it even though I'm using the current version.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    In this case the Mockup add-on seemed to refuse to run with a non-English language used. If you have a similar problem — please try to switch the app language and reinstall both the application and the Mockup add-on manually through CCD. If it fixes it for you — please upvote and comment.

15. Major issues on MAC desktop with shortcuts and tools. Unusable actually.

    Copy and paste is not working. Handles and boundaries are not showing. Things are randomly undoing steps. Zooming in randomly is happening. Most shortcuts don't work. I can not edit text, there is a lag and it never enters to let me edit it.

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16. Inconsistent Anti-Aliasing When Combining Shapes with Outline in Adobe Illustrator

    Description: There is a noticeable inconsistency in anti-aliasing when combining shapes with an outline in Adobe Illustrator.

    Left Image (With Outline): Shapes with an outline are rasterized with a visible anti-aliasing effect.
    Right Image (Combined Shape): After combining the shapes, the anti-aliasing effect appears smoother and more refined.
    From my understanding, both images should exhibit similar anti-aliasing behavior when rasterized, as they are essentially the same shapes. However, the anti-aliasing in the first image (with outlines) is harsher compared to the combined result on the right.

    Expected Behavior: Both shapes should be rasterized with the same level of anti-aliasing, regardless of whether the shape has an outline or has been combined.

    Steps to Reproduce:

    Create shapes with outlines in Adobe Illustrator.
    Combine the same shapes using the "Pathfinder" or "Shape Builder" tool.
    Rasterize both results and compare the anti-aliasing effects.
    Attached Images:

    Left: Shapes with outlines.
    Right: Combined shapes.
    System:

    Adobe Illustrator version: 28.7.1
    Operating System: Windows 10

    Description: There is a noticeable inconsistency in anti-aliasing when combining shapes with an outline in Adobe Illustrator.

    Left Image (With Outline): Shapes with an outline are rasterized with a visible anti-aliasing effect.
    Right Image (Combined Shape): After combining the shapes, the anti-aliasing effect appears smoother and more refined.
    From my understanding, both images should exhibit similar anti-aliasing behavior when rasterized, as they are essentially the same shapes. However, the anti-aliasing in the first image (with outlines) is harsher compared to the combined result on the right.

    Expected Behavior: Both shapes should be rasterized with the same level of anti-aliasing, regardless… more

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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17. Exporting Asset EPS and AI file does not generate a preview thumbnail

    Exporting Asset EPS and AI files does not generate preview thumbnail. Preview generation is configured in the settings.

    Windows 10
    Illustrator (Beta) 29.2

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Broken help link

    Link from Illustrator manual to multiple art board video is broken.
    https://www.adobe.com/404.html?gourl=lrvid5202_ai_en

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    2 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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19. Issue with Selection Tool

    Unable to work on the image/text scaling with the selection tool. Problem persisted even after restarting pc or app.

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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20. Save as... SVG = Distortion Export as... SVG = No Distortion (Illustrator 29.0.1)

    I have read a few other posts regarding SVG distortion when saving an illustrator file (.ai). When I choose, Save as... I get distorted objects when reopening the file. It varies from points, but typically will add an extra point in various locations of the path. Also, as a test, I tried to save the original and undistorted illustrator file (.ai) through the Export as... option and the file saved perfectly with no distortion. A simple workaround, however, the bug needs to be fixed.

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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