248 results found

1. MB Pro (2019) 32gb RAM - 2 TB SSD etc. - Beta is continuously crashing with files of any significant size, standard AI runs fine?

   Anybody experiencing consistent crashes with MacBook Pro or similar machine? I can run the same files with ease in the standard version however large or multiple projects open in the beta version continue to lag and then crash. Any ideas? I have disabled all external plug-in, autosave features, etc. - Cloud is in use rarely, however always on 1gb internet speeds. Open to ideas!

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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2. screen flashes back to previous step when holding space bar and move

   screen flashes back to previous step when holding space bar and move

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3. Assertion failure on loading a size preset

   Error when loading a preset

   Illustrator Beta 27.3
   Windows 11 latest version

   After starting AI Beta I wanted to load the preset Web-large 1920x1080.
   Right after opening the preset I got the message Debug Assert failed!
   Clicking Debug fixed it.
   It keeps happening.

   Complete text of the error:

   Debug Assert failed!
   {
   expression: "false"
   hash: "5c5eeb50-6241-3aac-e680-325300000026"
   message: "deleted UIDialog is getting accessed."
   sourceFile: "D:\Jenkins\ws\ilstmain\shared\META\dist\git\adobe\DVA\dva\shared\adobe\dvauxpui\adapters\src\Dialog.cpp"
   sourceFunction: "dvauxpui::adapters::Dialog::{ctor}::<lambda_7dc86b139c3956325e99582ff49bdc61>::operator ()"
   sourceLine: "287"
   threadID: "16432"
   threadName: "main"
   timestamp: "2023-01-21T16:36:50.0Z"
   }

   -------------- StackTrace --------------
   dvaui::ui::UINode::UISizeChanged ( @ 0) (dvaui.dll+0x000000000063F663)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006DB113)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006E0559)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D8E0C)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006E3C65)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (dvaui.dll+0x0000000000307F38)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006D87F7)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017F3C)
   GetClassLongW ( @ 0) (USER32.dll+0x000000000002303D)
   KiUserCallbackDispatcher ( @ 0) (ntdll.dll+0x00000000000A2E44)
   NtUserMessageCall ( @ 0) (win32u.dll+0x0000000000001554)
   SendMessageW ( @ 0) (USER32.dll+0x00000000000178B8)
   GetDlgCtrlID ( @ 0) (USER32.dll+0x000000000001677B)
   GetDlgCtrlID ( @ 0) (USER32.dll+0x00000000000161A2)
   CloseThemeData ( @ 0) (uxtheme.dll+0x0000000000016E26)
   CloseThemeData ( @ 0) (uxtheme.dll+0x0000000000015821)
   GetDlgCtrlID ( @ 0) (USER32.dll+0x0000000000016325)
   dvaui::ui::OSWindow::UIDefaultHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006DA535)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006E0568)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D8E0C)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006E3C65)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (dvaui.dll+0x0000000000307F38)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006D87F7)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017F3C)
   TranslateAcceleratorW ( @ 0) (USER32.dll+0x000000000002608A)
   KiUserCallbackDispatcher ( @ 0) (ntdll.dll+0x00000000000A2E44)
   NtUserSetWindowPos ( @ 0) (win32u.dll+0x00000000000018D4)
   dvaui::ui::OSWindow::UISetGlobalStructureRect ( @ 0) (dvaui.dll+0x00000000006E19FA)
   dvaui::ui::OSWindow::UIDPIChanged ( @ 0) (dvaui.dll+0x00000000006DA458)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006DB3A3)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006E0559)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D8E0C)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006E3C65)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (dvaui.dll+0x0000000000307F38)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006D87F7)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017F3C)
   DestroyCursor ( @ 0) (USER32.dll+0x00000000000284CC)
   KiUserCallbackDispatcher ( @ 0) (ntdll.dll+0x00000000000A2E44)
   NtUserSetParent ( @ 0) (win32u.dll+0x00000000000022B4)
   dvaui::ui::OSWindow::UISynchronizeParent ( @ 0) (dvaui.dll+0x00000000006E3711)
   dvaui::ui::OSViewContainer::UISynchronizeParent ( @ 0) (dvaui.dll+0x00000000006C1224)
   dvaui::controls::OSEditTextWIN::UISetParent ( @ 0) (dvaui.dll+0x000000000030160E)
   dvaui::ui::UIContainer::DeleteChildren ( @ 0) (dvaui.dll+0x0000000000623F7B)
   dvaui::ui::OSWindow::~OSWindow ( @ 0) (dvaui.dll+0x00000000006D32EA)
   dvaui::ui::UIDialog::~UIDialog ( @ 0) (dvaui.dll+0x00000000006A60E7)
   dvacore::threads::CallFromMainThread ( @ 0) (dvacore.dll+0x000000000023F974)
   dvacore::utility::RefCountedObjectWithWeakPtr::ReleaseUseCount ( @ 0) (dvacore.dll+0x00000000004A09E0)
   dvauxpui::adapters::Dialog::~Dialog ( @ 0) (dvauxpui.dll+0x000000000000E91C)
   dvauxpui::Initialize ( @ 0) (dvauxpui.dll+0x000000000003DB86)
   torq::api::alpacadialogref::~alpacadialogref ( @ 0) (dvauxpui.dll+0x00000000000BC677)
   dvauxpui::adapters::Dialog::~Dialog ( @ 0) (dvauxpui.dll+0x000000000000EAD3)
   dvacore::threads::AdaptCurrentEventLoopAsExecutor ( @ 0) (dvacore.dll+0x00000000002211CA)
   dvacore::config::GetVersionString ( @ 0) (dvacore.dll+0x00000000000B7C82)
   dvacore::config::GetVersionString ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvacore::config::GetVersionString ( @ 0) (dvacore.dll+0x00000000000B7D88)
   dvacore::config::ExecuteTopLevelFunction<void> ( @ 0) (dvacore.dll+0x00000000000BC750)
   dvacore::threads::AdaptCurrentEventLoopAsExecutor ( @ 0) (dvacore.dll+0x0000000000221390)
   dvacore::utility::OSComponent::GetType ( @ 0) (dvacore.dll+0x0000000000222048)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017D41)
   exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000F946)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000FA89)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000007E4C26)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000009364F4)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000002D6C41)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000CDE06E)
   gudeVersion ( @ 0) (Illustrator.exe+0x000000000151E1DE)
   BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x00000000000126BD)
   RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000005DFB8)

   Error when loading a preset

   Illustrator Beta 27.3
   Windows 11 latest version

   After starting AI Beta I wanted to load the preset Web-large 1920x1080.
   Right after opening the preset I got the message Debug Assert failed!
   Clicking Debug fixed it.
   It keeps happening.

   Complete text of the error:

   Debug Assert failed!
   {
   expression: "false"
   hash: "5c5eeb50-6241-3aac-e680-325300000026"
   message: "deleted UIDialog is getting accessed."
   sourceFile: "D:\Jenkins\ws\ilstmain\shared\META\dist\git\adobe\DVA\dva\shared\adobe\dvauxpui\adapters\src\Dialog.cpp"
   sourceFunction: "dvauxpui::adapters::Dialog::{ctor}::<lambda_7dc86b139c3956325e99582ff49bdc61>::operator ()"
   sourceLine: "287"
   threadID: "16432"
   threadName: "main"
   timestamp: "2023-01-21T16:36:50.0Z"
   }

   -------------- StackTrace --------------
   dvaui::ui::UINode::UISizeChanged ( @ 0) (dvaui.dll+0x000000000063F663)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006DB113)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @… more

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4. 保存できない

   制作データが保存できない（ID-5000）

   2 votes

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5. No GPU using 27.2.315 beta

   No GPU using 27.2.315 beta
   macOS 10.15.4 (19E266)
   Radeon RX 570 8 GB
   Previously betas were OK.
   (GPU is available with 27.1.1)

   2 votes

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6. Beta App Naming Consistency

   I’ve got no clue where to post this as I only see a Prerlease forum for Illustrator and not a Beta forum. Anyways, for the love of Pete, Adobe can you please be consistent in naming your beta apps.
    
   The Photoshop app is named as such. The folder tree: Adobe Photoshop (Beta) > Adobe Photoshop (Beta).app.
    
   But the Illustrator beta app is: Adobe Illustrator (Beta) > Adobe Illustrator.app.
[With no beta in the app name.]
    
   Why do I care? Because some of us on macOS use the Command+P system search to open apps. Doing a search for Illustrator Beta returns only the folder, not the app.

   I’ve got no clue where to post this as I only see a Prerlease forum for Illustrator and not a Beta forum. Anyways, for the love of Pete, Adobe can you please be consistent in naming your beta apps.
    
   The Photoshop app is named as such. The folder tree: Adobe Photoshop (Beta) > Adobe Photoshop (Beta).app.
    
   But the Illustrator beta app is: Adobe Illustrator (Beta) > Adobe Illustrator.app.
[With no beta in the app name.]
    
   Why do I care? Because some of us on macOS use the Command+P system search to open apps. Doing a search for Illustrator Beta returns… more

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7. This is a bug report.

   Illustrator has a BIG problem i mean the user experience is TRASH. if your using illustrator for the first time then you will be COMPLETELY lost and no sane person is gonna watch a 3 hour tutorial on how to use JUST 1 feature on this app. This app has a problem with the tools not working how they were somewhat intended to. I've been using this app for about 7 weeks now and it still hasn't impressed me, the only consistent thing this app does is DISAPPOINT me. Either this app will go down or something needs to change.

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8. Would like to see more information on the twist and taper additions
   2 votes

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9. Que comentario te dejo si no me dejas ingresar

   No puedo sugerir nada, no me dejas entrar

   2 votes

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10. RGB/CMYK

    All of my files have been converted to RGB even though it says the document mode is CMYK. When I try to convert the colors to CMYK nothing changes. I need my artwork to be in CMYK for printing purposes. This has happened to all of my files and nothing is working.

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11. i can't find 3d and material in windows menu

    only in effects menu 3d is available which has extrude and bevel only. there is no 3d and material in windows menu. where do i find the materials and 3d?

    2 votes

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12. I can't save anything made in the Beta application

    A popup stating I don't have the right permissions required to save my work appears, and then the application crashes. I've lost 2 pieces of work now.

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13. Character Style Bug Default

    Here's the problem of latest illustrator
    these below info is lock to this settings
    even if i uninstall the illustrator, or make changes to Character Style options
    and Paragraph style options, even i save a template for a4 size.
    this settings always come back to this annoying default settings

    This default settings is a bug in illustrator
    1. Adobe Arabic
    2. Language :Arabic
    3. Digits: Hindi
    4. Character Direction: Right to Left

    correct default settings is

    1. font style: customize Font 2.Language: English USA
    2. Digits: Default LTR Arabic 4.Character Direction: Left to Right
    2 votes

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14. Le widget Angles dynamiques

    Bonjour, depuis la dernière mise à jour le widget Angles dynamiques n'apparait plus

    2 votes

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15. The radial grid is limited to 100 repetitions, it would be more than desirable to increase the maximum number to more than 250.

    Quite simple in principle,
    an increase in the limit for the manual entry of repetitions.

    2 votes

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16. Fix login
    1 vote

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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Please tell more. What login? Where? Fix how? What is wrong with it?

17. Eyedropper + Click not sampling correctly outside of the window

    When I sample a colour outside of Illustrator using eyedropper + click, the eyedropper doesn't select the colours accurately outside of illustrator: website, desktop, and so on.
    Illustrator BETA 2025 updated version Aug. 23rd

    • 

    1 vote

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18. "Automatically Save Recovery Data Every X Minutes" doesn't work

    my auto save for recovery data is set to 2 minutes, but it rarely even saves reliably every "hour".

    this happened again today and this time I lost 3 hours of progress--yes it was my fault, I was swamped from editing multiple projects across multiple apps for a deadline. And, naturally, illustrator crashed again. Like always, it doesn't have the recovery data from minutes ago. Judging from the save state, this time it seemed to have only saved after the "first 2 minutes" upon opening the file, and never again afterwards.

    It's been a long standing issue. And while file recovery isn't a "replacement" for file saving, but it's supposed to be the safe net, yet it doesn't do what it claims to do, like "every x minutes".

    my auto save for recovery data is set to 2 minutes, but it rarely even saves reliably every "hour".

    this happened again today and this time I lost 3 hours of progress--yes it was my fault, I was swamped from editing multiple projects across multiple apps for a deadline. And, naturally, illustrator crashed again. Like always, it doesn't have the recovery data from minutes ago. Judging from the save state, this time it seemed to have only saved after the "first 2 minutes" upon opening the file, and never again afterwards.

    It's been a long standing issue. And while file… more

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    Request to Contact Support  ·  1 comment  ·  Delete…  ·  Admin →
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19. Cut and Paste in not working in Illustrator 29.7.1 16 bit

    I can cut or copy an object but the object will not paste. This problem occurs via the menu and the keyboard shortcut.

    1 vote

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    Need More Info  ·  2 comments  ·  Actions  ·  Delete…  ·  Admin →
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20. Gradient Mesh moving vertices with direct selection move object itself (beta)

    Gradient Mesh moving vertices with direct selection move object itself. When release mouse button object returns to it place. Illustrator Beta 29.8.068

    1 vote

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    1 comment  ·  Meshes, Distortion  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team is able to reproduce this and is going to fix this shortly.