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DigitalDesignDude

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  1. 50 votes

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    Hi,

    After having investigated the issue with some users , we have been able to find a reproducible scenario for this issue which is due to using a specific color profile which is Generic-CMYK.

    Our team is working on fixing this issue on priority.Until the issue is fixed please follow the below steps as a workaround :

    1. Go to Edit → Color Settings
    2. Under Settings set the default color profile → North America General Purpose 2
    3.Press OK

    Then try creating new document.

    Incase with the above workaround still the issue is observed at your end, please let us know in the comments .

    With Best Regards,
    Aishwarya G Gadodia

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    DigitalDesignDude commented  · 

    I tried out the Illustrator 25.4 Beta and the issue still persists for me on my Surface Book 2 running Windows 10.

    Please see the screen recording that I posted to Youtube and below is my system information.

    Screen Recording: https://youtu.be/8ASyKGfEJk0

    OS: Windows 10
    PROCESSOR: Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz 2.11 GHz
    GPU: NVIDIA GeForce GTX 1050
    RAM: 16

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  2. 37 votes

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  3. 32 votes

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  4. 216 votes

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    14 comments  ·  Illustrator (iPad) Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 227 votes

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    10 comments  ·  Illustrator (iPad) Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
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