Objects rotating when trying to transform or move
When manipulating shapes, the cursor will try and rotate the object. I will try and grab a handle to transform the shape and the object rotates. I have to zoom into the object in order to stop it from rotating despite the cursor showing the correct tool. For example if I want to make a simple box longer, I'll put my cursor over the middle handle on the left side of the box. My cursor will change from an arrow to the one with arrows facing away from each other. The moment I press my mouse the object will immediately rotate.
Operating System: Windows 10 Home version 1903
Processor Intel i7-8700k
Ram 16 GB
GPU Nivdia 1080Ti
Illustrator version: 24.0.2
Jason Burnett commented
Shees, every time I said cursor, I meant pointer. That's rough.
Regardless, reading through the comments made be realize something. It has to do with Windows Magnification. I am using a 4k Ultra Wide monitor at 200% magnification. This is making the area that activates the rotate feature bigger than it should be. Somehow, they didn't compensate for the magnification in Windows.
When I drag Illustrator to a different monitor, the problem goes away.
@kayla, you're right :) thanks!
Tony, I think you misunderstood me and may want to re-read what I wrote.
My point was that there are "work arounds" (as I also had an alternative) but ruins the shape and should only be used if desperate. This issue just needs to be fixed and I personally can't use the work arounds since it also affects my workflow.
@adobe, one thing I noticed is that the issue might simply be that the cursor is showing the wrong UI element (showing the resize cursor when it is actually in rotate mode). The point at which the cursor switches between rotate and scale in the UI is not reflecting the actual function of the tool.
I do hope you address this BUG soon. I mean, I love new features, but I prefer tools that work as intended.
Hi Vern, thanks for your tip :)
unfortunately, this does not actually address the issue. In my case, I WANT to use the bounding box and resize something, but when I click, the object rotates (when there was absolutely no indication that this would happen). See the video I posted 10 or 15 comments ago.
@kayla, unfortunately expanding the object would severely limit my workflow. I mean, what's the point of having adjustable rounded corners if you have to expand them? In any case, the weird rotation thing happens to simple boxes without rounded corners.
Vern, you can also do Object > Shape >Expand Shape or Object > Expand. But the problem with both "work arounds" if working with a shape, it affects the way you are able to transform it (like rounding the corners of a square). They just need to fix this :(
Found a workaround! Go to View and select "Hide Bounding Box" and enjoy the freedom to actually work with them tiny lines.
Same issue -- a big hit to productivity!! Can we at least get a key binding that forces manipulating into a "translate only" mode when we hold down a key? Please help =(
Tony, I am only using my laptop (no additional monitors) I am using a Surface Book.... but, my laptop screen is set at 225%.
Not sure what my laptop resolution is.
@Tony, Just a single 4k monitor here.
How many of you are using multiple monitors with different resolutions and a "Scale and Layout" other than 100%
In my case, I have a 4k laptop screen with two 1920x1080 displays on either side. The Laptop screen is set to 200% scaling.
This issue seems to only happen to me on the 4k laptop screen when the two 1080 screens are connected to the laptop.
I'm using Illustrator 24.3 and this issue is very annoying. I have to practically zoom in on my objects every time I want to transform them otherwise I end up rotating them instead regardless of which mouse cursor icon is shown.
Dan Stocke commented
Good God, fix this!
How is this most basic problem still around? Please fix this—it's your own UI that's broken.
long-standing problem, remains ...
There is another forum that has the same topic that I follow as well if any of you are curious- The topic is "Rotation Handle Tolerance overrides scale and selection functionality while using Wacom". There are a lot of people experiencing this same issue.
For me, this bug is still not fixed and it drives me constantly crazy.
Tony, the only work around that I have found is if you go to Object > Shape >Expand Shape or Object > Expand. This only works for shapes that you don't plan on manipulating (like rounding the edges, etc.). I am on a Windows Surface Book. Not sure if that answers your questions since I don't know a lot about computer systems but the laptops I used before this one never had this issue.
To the other people who posted on this bug, I'm curious to know if you still experience it or if you found a work-around? Also, are any of you using High DPI or 4k UHD displays? My main laptop screen is UHD 3840x2160 with the "Scale and Layout" set to 200%.
I have two additional monitors that are not high-dpi which are 1920x1080.
just wanted to add some of my system information:
Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz
Installed RAM 32.0 GB (31.7 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 10 Pro
Installed on 2/1/2021
OS build 19042.746
Experience Windows Feature Experience Pack 120.2212.551.0
screenshots show my monitor settings
hey Illustrator team, this is a very annoying bug which is hampering my efficiency. Please see the video.
Agreed. I noticed this peculiar *new* behavior with AI as well.
It's like I'm working in Microsoft PowerPoint.
You indeed now have to zoom WAY in to select a point/anchor with precision; something AI had no issues with before.