AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment A related report:
Libraries now converts all my saved Spot CMYK swatches to RGB
http://illustrator.uservoice.com/forums/601447/suggestions/36144955 -
2 votes
An error occurred while saving the comment As for the units part — Dimension Tool Options dialog allow to choose units, scale, and precision... but for the NEW dimensions. So once a new dimension is made, we can’t change these :(
AdminEgor Chistyakov
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An error occurred while saving the comment I agree with the general message of it, but not with the Direct Selection part.
Currently live dimension objects are immune to Direct Selection tool completely, given their fragile nature and the habit to get expanded on any change. But the more important reason is to allow to work with the actual artwork without messing with the 'meta-artwork' — which is what dimensions are...
While a 'soft isolation' model is a thing (allow to make direct changes to the object that was selected fully first — which is integral to how Affinity Designer works), it’s not used in Ai at all, and it’d be risky, I guess, to start implementing it with dimensions...So all the direct changes to a live dimension are handled with the Dimension Tool itself — we can reposition the dimension line with it (even though the snapping is broken, reported here: http://illustrator.uservoice.com/forums/601447/suggestions/48899984)... but that’s it basically.
We can’t move the text arbitrary, suspend it with an extension of the line, rotate it... style it... This is something I very much agree with. But not with the Direct Selection Tool. -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Not sure if the current level of integration between apps allows this... it’d take a ton of time on packaging, I bet, to read through all the files... but I like the idea for sure nonetheless.
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5 votes
An error occurred while saving the comment Paul, there are two things you can try with Paste:
1. In Illustrator, open Preferences > Clipboard Handling, and disable Include SVG Code. With no SVG data present, the Paste app can prefer the raw Ai data given back when pasted
2. Write to Paste dev team! Say them it doesn’t play along when choosing a stream from the clipboard. Explain this to them, with a video shared — perhaps they do care?An error occurred while saving the comment @Mark, thanks for the update. Yep, these are the most problematic. It feels like they strip the part from the buffer data Ai uses for text, leaving only the graphic part of it. I bet there is nothing Ai can do about it :/ The only solution would be to find a manager that don’t alter the data and keep all of it. I wonder if anyone was able to find a proper one (for each platform).
An error occurred while saving the comment The same as
"Gradient stroke cannot be cut and pasted"
https://illustrator.uservoice.com/forums/601447/suggestions/40332055An error occurred while saving the comment @Eric, nope, I don’t use Launchbar, but it’s nice for them to have an option like this! Thank you for posting it here, perhaps it can help others to fix the problem, if it ever happens for them.
An error occurred while saving the comment @Paul, I can’t confirm it. The text gets copied just fine, stays live and retains its appearance. If it has a style (you text does not, but I reapplied the one you have saved) — it gets added to Styles in a new doc.
So perhaps it’s something else but Illustrator still?
Try to disable / close other apps, helpers, launchpads/launchbars, end try to see who else deals with the buffer. Also try to juggle options in Clipboard section in Preferences first, just to be sure.An error occurred while saving the comment Yep, please do!
I've heard of another cases like this, and perhaps some changes can be done from their side. I know nothing about any changes form Ai side about handling the buffer.
Comment back with this, if and when you have a reply.An error occurred while saving the comment Eric, do you by any chance use a clipboard manager of any kind? Something that operates with the buffer content in any way?
An error occurred while saving the comment It's out of my hands now, Eric. Thanks for the email! If anything clear comes out of this, someone form the team will post an update here. Let's hope they find out something.
An error occurred while saving the comment Eric, it feels very broken. The fact that is happens for all three last versions makes it even more scary. There is definitely something weird happens to the document and/or machine/fonts/preferences.
Sure, please share the complete package (File > Package). Send it over sharewithai@adobe.com and put the link to this issue in the body of the email (https://illustrator.uservoice.com/forums/601447/suggestions/45020731)
Let's hope that the investigation finds something.
Meanwhile I am thinking — does the dragging the artwork from one tab to another helps? Why add something in a Library, when you just drop it into another document as is. Works for me (but yeah, I'm on Windows).
An error occurred while saving the comment Eric, what options are enabled for you in Preferences > Clipboard Handling section?
Does toggling Include SVG Code make a difference?
Do you by any chance use any buffer managers?
Is the behaviour consistent is you launch Ai solo, after a complete reboot?
Does it happen with old documents, or only one particular?
Have you tried using different fonts?More details needed!
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1 vote
An error occurred while saving the comment Philipp, it sound like a mess.
The sad thing is that I can’t check it even, since Properties panel is almost blank for me personally :( Broken as it is.
Can you record a small clip though of how it behaves? This would help to start the investigation hopefully. -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Very strange. I’m keeping it opened for now. Please come back if it happens again.
An error occurred while saving the comment Not enough data to reproduce it. "Same settings"? What were the settings? Can you reproduce this with a new file? Are you sure it’s not a document in the 'Large Canvas' mode?
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6 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment I remember having this at least once on one of them machines... In my case I didn’t have to remove cache lists, simple reboot was enough. When I recheck these, all the items are there in both places, and the files are obviously in place :/
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7 votes
An error occurred while saving the comment Indeed, this is something Ai can’t do from the box.
We can enable Smart Guides and fiddle with the imaginary previous position of the handle, but it’s limited anyway.
Voted.However, there are two available methods now to do it:
1. Two free 'Adjust two handles' scripts — https://onthehead.com/ais/path006/ — one for making handles as large as the largest, and another to make them as short.
2. PathScribe paid tool from Astute Graphics — https://docs.astutegraphics.com/vectorscribe/pathscribe-overview#single-handle-operations — when the dedicated option is enabled in the tool’s preferences, Shift-clicking a handle makes it 'equalized' in length.And sure this is something Ai should just allow on its own.
An error occurred while saving the comment Michael, this should exist in Ai from the box, I agree.
But there is a beautiful plugn that does exactly that — PathScribe from AstuteGraphics. It worth every coin they ask for it. While Adobe implements the feature, just don’t wait. It allows to do many more than what you ask :)AdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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10 votes
An error occurred while saving the comment The VectorFirstAid plugin I mentioned below as a solution operates only with top-level objects. It means if there are objects within a clipping mask that is also outside of an artboard, the plugin will ignore them.
But Sergey Osokin wrote a script, SelectArtboardObjects:
https://github.com/creold/illustrator-scripts/blob/master/md/Select.md#selectartboardobjects
It allows to select objects inside and outside of the current artboard, including those inside of clipping masks. The process is not lightning fast, but it’s better to have a way to do it automatically, than doing it manually.An error occurred while saving the comment I like this a lot.
Lennert, would you mind me merging this request?
Or do you think that keeping it separate from the artboards would serve the cause better?AdminEgor Chistyakov
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An error occurred while saving the comment AlexM, Lance, check out VectorFirstAid plugin by AstuteGraphics.
You can set a checkup there to clear all off-artboard art and run it in a several clicks.
VFA is incredibly powerful when it comes to this mundane operations.This seems like a work that actions can handle... if only Next/Previous Artboard commands could be recorded. So, alas, only scripts or plugins.
Voted. -
1 vote
An error occurred while saving the comment Can you please check if the latest Beta or the very latest 29.2 behave the same?
There was a certain problem with fonts, reported here: http://illustrator.uservoice.com/forums/601447/suggestions/49111304 — now fixed.
I suspect the one you are experiencing can relate to it. -
31 votesAdminEgor Chistyakov
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9 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Paige, this happens when your Grave / Tilde key (` / ~) is held... perhaps it got stuck somehow?
Can you please try to press it repeatedly, to make sure it’s not a keyboard problem?
On different keyboards this can be a separate key, but it can be a combination as well: https://community.adobe.com/t5/illustrator-discussions/how-do-i-use-tilde-key-function-in-illustrator-from-japanese-keyboard/td-p/10791993 -
1 vote
An error occurred while saving the comment Aubrey, if you still have the file and wish for the problem to be investigated still, please share it with the team — send it over to sharewithai@adobe.com (and put the link to this report in the body of the email, for tracking it back here: http://illustrator.uservoice.com/forums/939477/suggestions/49297334).
Glad it got figured out for you though, I just wish for all to never get the bug in the first place.An error occurred while saving the comment Hm, behaves fine for me... Can copy and type and paste. Can you focus it at all?
Switching away from Ai and back just closes the pseudo-panel... but I’m testing this on Windows. -
1 vote
An error occurred while saving the comment Ahsan, please tell more about this.
What are the specs of your computer?
Does it happen with a specific file only or with any one, including brand new documents?
How do the lags look and feel? What specific operations are affected? Can you report a video and/or share a test file?
There is little can be done without anything to test it. -
1 vote
An error occurred while saving the comment Natalie, it’s hard to tell anything without a test file presented.
Would you mind sharing a file? -
1 vote
An error occurred while saving the comment Norman, have you tried to toggle the Trackpad Gesture to Rotate View option in Preferences > General? Perhaps it interferes with the trackpad...
When I try to use one (with a different laptop though), it works for me.
Then again — you reported this as a Beta bug. Does the normal build have the same problem?
A related report:
CC Libraries don't retain Lab values of swatches
http://illustrator.uservoice.com/forums/601447/suggestions/49321415