Generating doesn't work. 'Something went wrong' message gets displayed
Not generating neither object, nor scene or symbol...
This issue is believed to be fixed in the build 28.4.0.20.
Please try to update and generate anything. Comment back if it works.
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Md Al-Amin commented
adobe Illustrator e Text to Vector Graphic (Beta) problem.
We're experiencing high demand. Please wait and retry your prompt soon. Thank you for your patience. -
Hsayn Hasan commented
mine have a different problem, text to vector graphic isnt showing up, even mockup and retype are showing up fully working without any problem but i dont know why its not showing up in my app, pls if someone knows the solution pls tell me.
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Gaming “Gaming ZonE” ZonE commented
Please Help me how can i solve this problem pls see this
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Duane S Mesaeh commented
I'm using the text to vector beta and it crashes 99% of the time. I am unable to use the feature.
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Sayed Muhmmed Rony Hasan commented
please help me
how can I solve this problem?New idea from comment
This comment was upgraded into a new idea: Generating an artwork always shows 'We’re experiencing high demand' message -
M. Ali commented
"I thank the Adobe team for resolving the issue, it is currently working on the latest beta version and it is said to be released by the end of this weekend."
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Caroline Holm commented
Everything is updated and it still produces black squares for me unfortunately..
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Ton commented
Yes, it works now! Thanks for fixing this.
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M. Ali commented
Updated to latest version, problem is still the same. Everything is black.
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Ton commented
Unfortunately not solved on my machine, still gives a black rectangle after a long wait.
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Miya Nelson commented
I am having the same problem, with the same result as others:
it acts like it's going to work then says "something went wrong" in red and then the whole program runs slow/shuts down. -
Desiree Singletary commented
same issue
it acts like it's going to work then says "something went wrong" in red and then the whole program runs slow/shuts down. -
Randa commented
Same problem
just upgraded to Mac OS Big Sur
16 GB 1600 MHz DDR3
2.2 GHz Quad-Core Intel Core i7
ntel Iris Pro 1536 MB -
Iván Villalobos commented
Estamos esperando que resuelvan el problema pronto.
Same problem here.
MacBook Pro (Retina, 15-inch, mid-2015)
Intel Iris Pro 1536 MB
16 GB 1600 MHz DDR3
Monterey 12.7 -
Ton commented
It is getting worse:
In 28.0 it takes a minute to generate an error message.
In Beta 28.1 87 it takes about 6 minutes to create a black square without warning or error message. -
Ton commented
Unfortunately 28.1 74 looks promising, but it is giving the same black square.
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Caroline Holm commented
Same for me, it’s a black square but error message is gone..
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Ton commented
Unfortunately it still does not work on my machine. A 100x100 px with the default hamburger.
It takes longer, create a black square, but the error message is gone. -
SXMPLYCAS commented
Hopefully this helps. Even when I try to use the preexisting examples of prompts, it still fails.
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How does it fail exactly?
Can you describe what is happening when you try? Maybe record a short video?