AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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7734 results found
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1 vote
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment Can you please record a short video demonstrating this problem?
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5 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the comment Brian, there is a dedicated bug report about rulers and GPU, please upvote it:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42978108-enabling-rulers-cmd-r-disables-gpu-preview-capab -
1 vote
An error occurred while saving the comment Interesting...
I can’t think of a bulletproof method of preventing this. A message on save is an option, yep... but it’d be hard to tell if having stuff on canvas outside of the artboard is intentional or not. Still better than nothing.
As a workaround I advise to use Save a Copy method instead of Save As, in cases when you wish to continue to make changes into the original. -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Usama, I agree on the appearance (and that’s one of main reason Outlines exist — to ignore appearance), but why can’t you select paths behind other paths? You mean by clicking their fills, not the outlines? Can you please elaborate on this, give some examples?
An error occurred while saving the comment A random video from YouTube about X-Ray mode, to demonstrate the Blander’s approach:
https://www.youtube.com/watch?v=0Vtcr0iOLqY -
1 vote
An error occurred while saving the comment Can you give more details on the GPU you use and the exact OS build?
An error occurred while saving the comment Oliver, does it help to toggle the rendering mode from GPU to CPU? Try it, please, with View > Preview on CPU command (Cmd + E)
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1 vote
An error occurred while saving the comment In the latest version, 27.9, correct?
Can you verify if the previous one has the same problem? What about Beta version?
Does it help to drag out a horizontal one and, before releasing it, hold Opt, to toggle it to a vertical one? -
3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Yeah... I don’t see clicks, they don’t get highlighted with this recorder, but I suppose you try to click in the end.
What happens if you try to immediately open the dropdown, right after you choose 1200%, without panning or moving?
What happens if you try to access the field next to it, and type a value? Can you focus it? Can you type in it? Can you commit the value? Does it get applied?An error occurred while saving the comment Maggie, can you please make a small video demonstrating this behavior?
Try to click the first time and then show how it fails the other time.Does it help to close and reopen the doc? To maximize or restore the window? move it?
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment I am almost sure the team believes it's an intended way to do this.
Changing the scaling of the asset / artboard won’t change the scaling of the resolution, since no resolution is written into these. The Export for Screens methods just don’t write it AT ALL — and never did. Exporting for SCREEN suggests the images will be used for screen purposes, and screens don’t really care about the resolution coefficient, since images get displayed AS IS, without fitting some number of pixels into an inch.If you wish to have resolution written, you should use the older Export As dialog, which deals with it and writes it.
So it’s hardly a bug, but rather a feature request — to make another export method that allows to have all benefits Export for Screens have compared with Export As, but also respecting print media, which cares about resolution. Do you agree? -
1 vote
An error occurred while saving the comment Related to this report:
http://illustrator.uservoice.com/forums/601447/suggestions/47307278An error occurred while saving the comment The gap between numbers/bullets and text is controlled be the Left / First Line Indent values, which can be changed in Options dialog — press little down arrow (it says 'See options') next to the Bullets or Numbered List buttons, then the three dots button ('More options').
These values behave like the normal indentation values you can edit in the Paragraph panel, and they are also not relative, but absolute. If you scale the text the way there is not enough space to fit a bullet or a number, it will jump to the doubled values, to the next tab position. Tabs are omitted in this method, and are controlled with the indentation itself.
This is not technically a bug, but I believe a way to scale indents with the text can be added.
I think you should log this as a feature request instead. Will you do this? -
1 vote
An error occurred while saving the comment At the the same time I know there is a request to be able to add symbols into the text, like InDesign intentionally can:
https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/32360128-in-line-graphics-anchor-object-to-text-ability
And this bug looks like Ai already CAN do that...Or is it the symbol with an arrow you demonstrate has a live text, which is a symbol font, that displays the arrow character?
An error occurred while saving the comment I have NO idea what is going on there.
Even with the video, even with the description... this is something very weird.
You copy and paste a text. When you do that, a SYMBOL (not a text symbol, but a symbol from Symbols panel) gets added INTO the text?! And it can be treated like a TEXT character?
Sorry, I do not get it at all. Can you please share the actual file — if this bug is still with you in the latest version? -
53 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Overprint preview forces Ai to turn off GPU preview.
Usually it’s not that a great difference (maybe it’s because I am used to CPU while GPU still feels faster)... i5 is a quite fast thing... It might be a document that you are editing.
Do all you documents behave the same way? -
3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Does it help to toggle CPU/GPU? Zoom in? Pan a bit?
Does it happen often? Are there steps that predictably lead to this result? -
1 vote
An error occurred while saving the comment Can you reproduce it in a new document?
Does Ai crash when you are not copying a guide, but try to duplicate it with Alt+drag? -
2 votes
An error occurred while saving the comment Matt, what happens, if you maximize the window with standard means, using the button in the top left corner?
Also — can you recall which version of Ai started to behave like this with Spectacle?
Have you tried other solutions other than Spectacle: https://alternativeto.net/software/spectacle/ (just to see if it’s Spectacle’s fault specifically).
You said 'every other' program, but does the same happens with Photoshop? InDesign? Other Adobe apps?At Windows, I have a similar app. It works with most of the apps, but poorly with Micrsoft-built ones, so this is somewhat similar. I believe it depends on how Spectalce is doing the resizing, and how Illustrator is maintaining it.
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1 vote
The solution is to actually click the Terms of Use link the dialog offers you ( and at least TRY to read them). When you click the link, the Accept button starts working.
An error occurred while saving the comment The solution is to try and read the terms.
Seriously, we should strike deals more carefully. Reading these terms is hardly longer than watching a video offered in the comment about basically hacking the app and actually setting up the firewall rule. Just open the terms at least, just try even.An error occurred while saving the comment You have to click the 'Terms of Use' link first — and read them, as the message suggests, to the end. Otherwise how can you agree with terms? :)
The secret is to scroll the opened page till the very end.
No, I don’t think it’s a good UX, but it’s how it’s programmed.
Very strange. Why would Ai try to launch a script for InDesign?
Just as a workaround idea: what happens if you go to this folder and temporarily move this file someplace else? Will Ai launch without problems?