AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
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1 vote
The solution is to actually click the Terms of Use link the dialog offers you ( and at least TRY to read them). When you click the link, the Accept button starts working.
An error occurred while saving the comment The solution is to try and read the terms.
Seriously, we should strike deals more carefully. Reading these terms is hardly longer than watching a video offered in the comment about basically hacking the app and actually setting up the firewall rule. Just open the terms at least, just try even.An error occurred while saving the comment You have to click the 'Terms of Use' link first — and read them, as the message suggests, to the end. Otherwise how can you agree with terms? :)
The secret is to scroll the opened page till the very end.
No, I don’t think it’s a good UX, but it’s how it’s programmed. -
1 vote
An error occurred while saving the comment It seems like you are using an old Beta build that has some troubles with connecting to servers now.
Can you please force-check updates in your Creative Cloud Desktop app and update the Beta, to see if it changes anything?An error occurred while saving the comment The team asks you relaunch Ai and try again. When you do, please record trying to uses a mockup from the very beginning it on video and then share the recording here — this will help to start investigation.
An error occurred while saving the comment Yep, five minutes is just way too much :( It was 45 seconds for me.
In this build the team decided to package the mockup engine in an on-demand module, the same way Photoshop does with neural filters, to save the bandwidth for the company and the users, and to download it only when users tries to use it. Something does not seem to work correctly.
Do you have anything peculiar set up, firewalls, traffic control apps, anything?An error occurred while saving the comment You should wait until Ai finishes downloading the package required for the feature — 'Adding Ai model' is a progress bar, and eventually it should progress. How much time did you wait?
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7 votes
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
An error occurred while saving the comment No luck :( even with the file at my hands, I fail to make it break like you say it does for you.
Can you please try to record it on video? make sure that UI you use for this is in frame.An error occurred while saving the comment Jakub, I made roughly 300 changes for various color stops rapidly, and it still works for me...
There must be something else to it. How exactly do you change the color of stops? How many times it usually takes for you to make it break?An error occurred while saving the comment Jakub, please try to log one problem per UserVoice entry, don’t make lists.
UV hardly allows to split messages, and tracking clumped problems is hard for both the team and the users.1. Can you provide steps to reproduce it? Share a video of how 'further modifications become impossible'?
2. Actually Illustrator is correct here, as far as I understand the description. Take a look at the images attached — is this what you had when you made you picture? This is an equivalent of having a non-transparent gradient with a standard black-white gradient mask, as the second image shows. That means the center of the object is a mix of brown-cyan with 50% transparency. That’s why you see a cyan tint.
The color of the fully transparent stop matters, because this color defines the gradient. That’s how gradients and transparency work. If you don’t want the cyan tint — don’t use cyan in the stop. Use the same brown.
Sure, it’s not convenient to change BOTH stops when you need to change the color of the shadow... Ai doesn’t allow selecting several stops (like Gradient Forge plugin can)... But you can workaround it — use the mask for a flat-filled shape instead, or use Recolor to change the color of both stops.
...or I just don’t get the problem and talk gibberish :) Then please explain further.
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4 votes
An error occurred while saving the comment I understand what you mean :(
If you have a chance to record a video that demonstrates this behavior, it’d be especially useful for the team to feel the pain we are having. Please do, if you have a chance.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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5 votes
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment There are multiple ways we can do this now, and each has its own benefits:
1. Record an action, assign a hotkey to it, and press it several times. To make it faster, we can make another action and call the first one several times in it.
2. Use a paid AG Offset plugin, which allows to quickly setup a custom effect, allowing many copies, transitions, distribution modes, and saving these as styles to use later.
3. Use another paid plugin, Open Offset Path by RJ Graffix, a simpler and cheaper one. It does not create an effect and draw the offsets immediately. -
20 votes
An error occurred while saving the comment There is a related request about the ability to create symbols from multiple objects at once:
http://illustrator.uservoice.com/forums/333657/suggestions/47302652An error occurred while saving the comment If I select several symbols in Symbols panel and then try to place all of them on canvas, by dragging them, I get only one of them placed — the one I dragged the selection by...
...but why? Why can’t I have all those symbols I selected?
Also vote for the related request, about breaking links to several symbols at once:
https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/36859378-possibility-to-break-links-for-several-selected-sy
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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7 votes
An error occurred while saving the comment There is a related request about the ability to placing several symbols on canvas at once:
http://illustrator.uservoice.com/forums/333657/suggestions/37002922An error occurred while saving the comment Sure! Voted.
I know of several workaround we can use today. The most accessible one is a free Create Symbols from Groups script by Toshiyuki Takahashi (gau): https://github.com/gau/create-Individual-symbols
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
An error occurred while saving the comment I agree the file should remember chosen simulation per file, voted.
However, I do not agree proofing an RGB document to CMY has no meaning. On the contrary, it’s one of main uses for this function... but it definitely should not revert to it once changed and saved, yeah.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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24 votes
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment When the Discover panel got added into Illustrator, I hoped it would work the same way.
We can call it with a hotkey (F1), it’s type ready, it gives results while you type, it searches all at once: tools, top menus, help articles... it highlights the menus also.But then I realized it’s far away from being anything usable.
1. It’s not a panel, but a window, and there are problems with focusing it
2. It’s SLOW. Instead of instant results of a fuzzy search, we wave to wait, sometimes several seconds. Sometimes just nothing happens, and it shows the previous result (see image 1). Sometimes typing more helps, sometimes not, and I have to relaunch it get my results (see image 2).
3. It does not show you hotkeys, so it does not educate you
4. It does not search everything. We have a whole zoo of panels’ flyout menus, and accessing these is still MOUSE ONLY — in 2023. Try to toggle Scale Strokes and Effects with it, yeah.
5. Down arrows keys to move the cursor to the results sometimes (most of times) just FAIL.So yeah, this panel still sucks.
There are several third-party solution I know of.
First, it’s Finder extension by n8ivestudio, but, unfortunately, it’s still is semi-closed Beta. There is no link even I can share.
Then there is a command panel by Josh Duncan: https://www.youtube.com/watch?v=Jhh_Dvfs0ro
And I bet there are more. Still Discover sucks :(
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1 vote
An error occurred while saving the comment Can’t say it’s a best place to search for help of this kind... I’d ask this at Adobe forums instead — and I see you already did. This place is more about bug reports, feature request, and specialized feedback.
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1 vote
An error occurred while saving the comment Gala, can you please share a short video of this behavior?
Can you also share your full OS specs?
Does a previous version, or the Beta version (free to install from your CCD app), work fine? -
2 votes
An error occurred while saving the comment Rick, can you share a short video of this behavior?
Also, please list your specs: OS build, Ai version, etc. -
1 vote
An error occurred while saving the comment Strange, works for me :/
Can you share this file with the team and the details of the device? -
4 votes
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Confirm that!
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5 votes
An error occurred while saving the comment Meanwhile, there is a great free script written by Sergey Osokin, ColorBlindSimulator: https://github.com/creold/illustrator-scripts/blob/master/md/Color.md#colorblindsimulator
It supports viewing the selection recolored according these impairments: protanopia, protanomaly, deuteranopia, deuteranomaly, tritanopia, tritanomaly, achromatopsia, achromatomaly
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment At least Illustrator should learn to offer a choice, when we paste object with the same named style from one document into another, where a style with the same name already exist... Now Ai just adds a number to it, while it could have been asking us about replacing one or keeping both! Per style, or all at once, just like with files.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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51 votes
The fix is pushed into Global Availability build 28.6.
If it misbehaves still — please comment back.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Got it! Confirm it. Thank you all for the confirmation and the steps.
An error occurred while saving the comment Yeah, please do. Elusive bugs are the worse!
An error occurred while saving the comment Eddie, if you still have the original document with this unduplicated text — perhaps you can make a copy of it, but delete everything else, to protect the data? I’d really prefer it get fixed... I’m glad the workaround exists, but I don’t like the bug still exists I’d also love to learn more about the difference it makes if you select this differently.
An error occurred while saving the comment Eddie, this is not the first time this bug crawls in Ai, but it’s been fixed almost immediately the last time...
Which version are you using?
Can you reproduce it in a new document?
Can you share a test file with this particular text piece only?Just to test — what if you don’t use Type > Create Outlines, but instead apply the Effect > Path Outline Object — do bullelts stay?
An error occurred while saving the comment Paulina, which version are you using? Can you please share a test file, with this text only, for testing?
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3 votes
An error occurred while saving the comment Indeed, if one uses the Direct Selection to marquee a dynamic symbol fully, Illustrator treats it as selecting all elements of it, not as selecting the symbol itself. It makes sense, but I personally see how it can be inconvenient.
However, I don’t understand why Direct Selection is used... I’d use Group Selection instead — it does not select anything inside of a dynamic symbol and treats it as a whole. You are just one Opt/Alt key away from it working as expected — hold it and Direct Selection toggles into Group Selection.I don’t actually think selecting all parts of a dynamic symbol should become a selection of a symbol. On the contrary, many users ask to stop doing the same thing for selecting points, when selecting all the points in a path hides point-specific buttons in Control... similar problem happens when you select all objects in a group when isolated, and Ai treats is as if a whole object is selected (although we are inside of it). So I don’t think Direct Selection should be changed here.
Another way to let symbols selected whole when you already made a selection — Select > Inverse, twice. But this, again, whille select ALL partially selected objects whole, not only symbols.
Matt, what happens, if you maximize the window with standard means, using the button in the top left corner?
Also — can you recall which version of Ai started to behave like this with Spectacle?
Have you tried other solutions other than Spectacle: https://alternativeto.net/software/spectacle/ (just to see if it’s Spectacle’s fault specifically).
You said 'every other' program, but does the same happens with Photoshop? InDesign? Other Adobe apps?
At Windows, I have a similar app. It works with most of the apps, but poorly with Micrsoft-built ones, so this is somewhat similar. I believe it depends on how Spectalce is doing the resizing, and how Illustrator is maintaining it.