AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
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2 votes
An error occurred while saving the comment I’d use .ait templates. It’s something Ai has been able to do since forever.
You can rename any .ai file into .ait and when launched, Illustrator would create a new unnamed document, using the full copy of the contents of the template: layers, swathes, etc. The artboards sizes and layout would be fixed too, that’s the only limitation (in some cases). Other than that it just works — when saving this new doc, Ai would ask you for a new name and location for it, so you won’t accidentally replace the template.But you say you tried these and didn’t like it... Perhaps exactly because of the fact it only creates a new doc, and doesn’t add it all into an existing one?
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2 votes
An error occurred while saving the comment Brock, I expanded your report from the sarcasm mode to the normal one. Sorry :)
Sadly, I think this should be reported elsewhere, really, because the problem is not related to Illustrator directly, but to the licensing mechanism. Reaching an agent at adobe.com might be a place to start (with a ton of patience prepared).
I personally didn’t notice the problems with using two computers at the same time recently... So it’s either something that hasn’t reach me yet or a bug.
This doesn’t mean the current policy is great and flawless (ugh). -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment Yep, the intended way is to tweak both UI scaling values to have the controls as large as you want them to be. Yeas, it makes the space smaller by making the panels larger.
Your interactive approach is a more narrow and more complicated solution. I can imaging it would work for some but irritate some other people with the UI suddenly changing with mouse hovering over parts of it. Also, this would have to be applied to all panels, not only Gradient — consistency.
I’m starting to think that perhaps this problems should be solved by a screen magnifier of sorts, a separate tool (I bet there are some, although haven’t searched myself).
The request stays valid, let’s see if it attracts more voted.An error occurred while saving the comment Enrico, small how? Can you share some screenshots, please?
What is your UI Scaling in Preferences > User Interface, and the OS scaling? -
2 votes
An error occurred while saving the comment Can you show a screenshot of this anomaly, please?
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14 votes
An error occurred while saving the comment As mentioned here (https://x.com/asahina_waki2/status/2025756152508875184/video/1), the Contextual Task Bar does show these controls as buttons, but these are inactive with the whole path selected. So the CTB, I suppose, just directly hooks to these controls, but since Ai doesn’t allow to use them with the path scope, CTB forbids these too. Rather stupid.
An error occurred while saving the comment This includes dedicated buttons in Control panel: Convert to Smooth / Corner, Show / Hide Handles, and especially Cut. This one missing in menus (unlike 'Connect' command being actually just Join and 'Remove'), and therefore can’t be assigned to a hotkey, meaning we can’t cut a shape into segments without a workaround with skipping one point to trigger the modality — and there is a separate request for it: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/45420019-cut-path-at-selected-anchor-points-hotkey
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
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2 votes
An error occurred while saving the comment Trying to run the script with the document with routes and circles opened. 30.2.1 on Windows 10 (might be the difference) froze for a couple of minutes and then showed me 'All done' message, no errors thrown. Ellipses changed their colors.
What version you know was the last one to run the script as expected?For some reason the ellipses with numbers are shifted to the left from the lines when I open the doc — take a look at the screenshot... Do these look the same when you reopen the test file you shared?
An error occurred while saving the comment Alex, please do. Renaming a .jsx into .txt should allow you to attach it to a comment, bypassing the UserVoice security.
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2 votes
An error occurred while saving the comment I agree, the mode is not telegraphed that well, compared to Isolation mode... Ai displays 'Opacity Mask' (even as (<Opacity Mask>/Opacity Mask) ) in the document’s tab, but it’s not enough.
I suppose you know we can Opt/Alt the mask in the panel to toggle the current view between 'normal' and 'opacity' world, same as in Ps? It won’t mark it better, but at least it’d help to see what you are doing inside of it. -
21 votes
An error occurred while saving the comment Mike, at least it forced you to speak up, unlike the previous 'need more info' status change — thanks! :)
Can you share a test file that works like this for you, along with your current computer’s specs?
To avoid sharing it publicly, you can package and send it via email, sharewithai@adobe.com (mention the report link, so they can track it back here faster: http://illustrator.uservoice.com/forums/601447/suggestions/34005874)
Having a short video of you trying to use Backspace would help the team to verify if they successfully fail the same way at their side.I personally notice Backspace is lagging when dealing with large amount of text, especially when any appearance applied to it, but never beyond the 'intolerable' state. So please share what you have to help getting this fixed.
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2 votes
Claimed to be fixed in Beta 30.4.0.187 — please update and check if the problem is gone.
An error occurred while saving the comment Wow this is bizzare! What are these? How do you trigger them?
Please share more: OS and GPU details (I assume these might look differently in CPU Preview?), a test file (if it requires a specific object configuration), a screenshot of all related options chosen in Preferences, a video...
I try to make it happen based on the description and the image alone and it won’t happen for me. -
2 votes
An error occurred while saving the comment Andrea, which one do you mean? Can you share a screenshot, or better a small video or a GIF to show how exactly it misbehaves for you?
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2 votes
An error occurred while saving the comment Not sure I can replicate this today. Pasting a plain text, replacing the second line (made with either a hard or a soft break), with or without formatting (Cmd/Ctrl+V or Cmd/Ctrl+Shift+V), doesn’t seem to grab the formatting of the line above...
Henry, can you please recheck this in a latest version? -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
An error occurred while saving the comment As for the main issue — can you please share something, like a screenshot and a test file? Hard to check anything based on the description only.
An error occurred while saving the comment @CSievers, the wrong label was reported here separately: http://illustrator.uservoice.com/forums/601447/suggestions/45711817
I added you as a voter there. -
2 votes
An error occurred while saving the comment Can you recreate it from scratch in a new document, with any font?
Can you please share a test file and the screenshot? -
3 votes
This problem is reportedly fixed in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.
However, please not there are some known issues with this particular build:
- Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
- Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
- Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.
An error occurred while saving the comment I bet so... it looks familiar, I think I spotted another report like this... but in case it’s still a document-realted problem, please share your file, along with the font file used (if possible).
An error occurred while saving the comment Can’t reproduce this in 30.1 on Windows.
I use very similar settings (and I assume Round Corners is an effect applied to the rectangle, correct?), but it looks as expected...
Please take a look at the document and the screenshot attached. Does it look the same when you open it in your Ai?
Can you share your file, if this only happens within it? -
2 votes
An error occurred while saving the comment Were you using a local or a cloud document, Jorgos? Were you given a message on Ai launch to restore a document (like this one attached)?
Here’s the instruction on how to access the recovery data: https://helpx.adobe.com/de/illustrator/desktop/troubleshoot/application-crash-issues/recover-illustrator-files-after-crash.html -
2 votes
Expected to be fixed in the latest 30.8.0.7 Beta build. Please update and check if it now behaves as it should.
An error occurred while saving the comment Can you please mention the super-full specs of your OS, the GPU, the driver version for it? The team night need this to try to reproduce it in-house.
An error occurred while saving the comment Flavio, just to be sure — does actually closing other document, as the message offers, helps with opening this particular document? Does it happen with this one only? With that many documents opened?
Can you also share full specs of your machine? -
2 votes
An error occurred while saving the comment Ai should have asked to to restore the unsaved files when relaunched, something like this screenshot attached demonstrates.
Did you get it after relaunching Ai?
Eric, the blue Share icon was reported separately here — Blue share circle is misplaced under the icon, https://illustrator.uservoice.com/forums/601447/suggestions/51000889
As for the gradient disaster... so far no reports, you are the first here (thanks). Can you share a bit more of your workspace visible? I can’t replicate this directly, so perhaps it’s limited to certain conditions.