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AdminEgor Chistyakov (Admin, Adobe Illustrator)

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  1. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    What? Sorry, I don't get it. Please explain.

  2. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Turbold, you can create big canvas documents now it recent versions of Illustrator. You can’t convert existing ones (I hope for now — and there is a separate request for it), but you definitely can make it on document creation. You loose one decimal space of precision though, but 'who needs fractions of a point when you design huge things?'

  3. 4 votes

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  4. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Try to reset preferences.
    If it does not help — trey to downgrade to the previous version for now.

  5. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Show the file, please?

  6. 1 vote

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Strange indeed... Glad it got fixed though!
    Next time try to save a copy of the doc as it is. Maybe it's some s rare combination of parameters that cause it. And it’s sad that it’s still there inside, it’s just we can’ catch it.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Jordan, thanks for the detailed video. This is... upsetting.
    Can you do these things:
    1. Try to copy/paste these three objects in a new document with the same artboard size and try to distribute them there (to understand if it is document related or not)
    2. Leave objects as they are, delete everything else, save a copy of the document, check if the bug stays after Illustrator is relaunched and then email it to the sharewithai@adobe.com for the investigation
    3. You can try to reset preferences for Ai (careful though!), this might help (but it may also not).

  7. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Hm, looks like a hardware rendering issue.
    Can you share your laptop tech details here, including video chip? Can make some use for further investigations.

  8. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    OK, thanks. What I think you should need to do then, is to package this document (File > Package) and email it to sharewithai@adobe.com for further investigation. They will need these fonts and the doc and screenshots to do it.
    And yep, it happened with me once, but very briefly.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Does it happen for all of your fonts, Samantha?

  9. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Yep, same happens with Scale! I believe this is related with moving the object in-between dialogue calls... Can you help me in catching this? What steps should a user perform to have this gibberish instead of previous value?

  10. 107 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Yeah, Bruno, that is what I experienced too!
    Can you provide some detailed steps how to reproduce it? I had to roll back in 2020 for now, so I could not do it.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Yes, I can confirm that, it happens all the time.
    You can unlock temp layers and convert-reorder everything back, but this is obviously sis broken!
    Something related to undos and compound path, had not time to figure it out yet.

  11. 1 vote

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    An error occurred while saving the comment
    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    May be the width of your screen is insufficient to display all the elements of the Control bar... Try to click the rightmost button there (three 'list' lines) and tick off options you don't need in the drop-down menu. Pleas report if it helps.

  12. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Nope, it is the known old bug. First, try to update your Ai, it is more stable in recent version (for this case I mean). Second, as a cure method, try to close-reopen Ai, it usually helps me.
    And there are major reports about this, please vote all you related can find:
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/filters/new?query=artboards%20number

  13. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Chris, yes, even with the 'Align to Glyph Bounds' option (located in Align panel’s flyout menu) it still is measured by em-box, which includes side-bearings — they make a space between glyphs.

    What I have though is the script that can partially ease your pain:
    https://twitter.com/tchegr/status/973947185292193792?s=20

    Please vote there in the correlating request if you want it to be fixed someday.:
    https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/33610747-add-an-option-for-trimming-side-bearings

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Chris, there is a new Font Height Options in the latest release that almost fully address this, along with Align to Text option.

  14. 336 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Sorry, I don’t get it. Do you refer to the iPad version? If yes, that it IS the wrong branch of the right forums :) This is Desktop Ai branch, instead of iPad. If no, you mean the desktop one, then these are already there.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Kira, wrong forums branch, sorry

  15. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    All others, like Bloat and Wrinkle, fail with tuning size with keys too. Shame.

  16. 344 votes

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  17. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Jan, it works in Illustrator the same way as is in AE. It worked like this for years. It could be a bug though... Then you need to record it and send to sharewithai@adobe.com for them to investigate at your machine.

  18. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Jan, actually you can, but for art brushes only.

  19. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Aaron, you can also press Ctrl+Shift+D to show the transparency grid, if you mean that. Otherwise please explain what exactly you mean and/or provide an example.

  20. 37 votes

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