AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment An error occurred while saving the comment This is really odd. Please tell more.
Do you recognize this image? Was it ever something that you worked on?
Is this a cloud document or a local one?
Are you sure it’s not something that you have in you clipboard? Do you have Clipboard History enabled (Win + V)? Do you have any other clipboard managers installed? -
3 votes
An error occurred while saving the comment The general request about the Use Artboards is missing in Save a Copy and Save As dialogs:
https://illustrator.uservoice.com/forums/333657/suggestions/46663654I keep this report unmerged for now, because of the real harm the behavior caused.
An error occurred while saving the comment @Elmigo, it’s the automatic spam protection UserVoice has that occasionally marks comments as spam, based on whatever reason admins can’t control. What I can do is to review the folder and unspam it back (it happens in ~10% of findings).
Thank you for the exploration, and I’m personally very sorry about it the cruel cost of it (nor that it changes much, I know). Loosing user data is one of the worst crimes (wasting time in general).
The SVG team is aware of this problem with the hidden option.An error occurred while saving the comment Stephen, do you mean Export As or Export for Screens method? Or both?
Do you remember this behavior in previous builds, before 30.0? What version are you using? -
7 votes
An error occurred while saving the comment A related report about damaging a lot of SVGs because of the missing option:
"Use Artboards" unchecked and still exporting artboards for SVG files
https://illustrator.uservoice.com/forums/601447/suggestions/50673683An error occurred while saving the comment Steve, what you are seeing (-01) is not a version number, but a 'suffix' Ai adds to the file name, it’s a number of the artboard exported.
The things is — Ai doesn't show this Suffix option in the Save As and Save a copy dialog, it’s exposed in the Export As dialog only (but is sticky and affects the name generated even when is hidden, even though not displayed in the file name field).
I’ve merged your request with a main one on the topic.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Photoshop has a dedicated command for changing this behavior: in Preferences > File Handling: Do not append "copy" to filename when saving a copy.
It feels like you want the same thing in Ai, right?
Do you prefer this as an option like Ps has, or do you specifically want a 'Suffix' checkmark, like we have in Ai now on export?
Both ways are consistent, but ...differently :) -
2 votes
An error occurred while saving the comment Interesting. I like this one...
It’s like having Properties, but without Properties opened.
Won’t work for all cases, but can help in cases when people work in creative chaos with all the panels being relocated constantly and overlapping each other. -
10 votes
An error occurred while saving the comment I totally get it. Well... the thing is it works correctly.
We all should not confuse Save and Export, Load and Import. Ai once made it confusing with 'Save a PDF' concept, blurring the line, and making it hard for users to get WHY it works this way. But there are reasons.PDFs aren’t meant for editing.
PDFs are designed to be viewed and printed.
Illustrator is not a native PDF editor: PDFs can have a bunch of things Ai knows nothing about (videos, forms, interactive buttons, triangular meshes, etc), Ai can creates structures that won’t survive in PDFs (repeat objects, area type texts, dimensions, bleeds — as you said).
PDF is not Ai’s native format. PGF is (that is .ai).
Importing PDFs is IMPORTING.
The magical option just forces Ai to store both native PGF and exported PDF written in one file.
'Opening' a PDF is a lie, Ai either imports one or reads back the compatibility content.
Yeah, I know, we all have to edit PDFs in Ai, because Ai seems the best tool available... I do it myself.Artboards aren’t pages — in Illustrator. They can overlap, nest... many design tasks relate on it heavily (maps specifically).
There’s also the 'pasteboard' where people can have a bunch of WIP stuff they expect to load fully when a file is read back in — FULL compatibility, right? But PDFs can’t have the pasteboard. It’s either touches and artboard and stays in pages generated, or gets deleted... but only when a PDF gets assembled and exported.So, again, if you need to have the 'Preserve Illustrator Editing Capabilities' enabled BUT for Ai to clean up stuff that doesn’t touch the exported artboard/page (and thus breaking the 'original Ai/PGF document stays untouched approach') — please upvote the request I shared, https://illustrator.uservoice.com/forums/333657/suggestions/32252662
It would mean people loose pasteboard content, so it is not 'how it should work', but 'how it could work' — thus an option, a feature request, rather than a bug or 'it works wrong'. Remember, user data is sacred. Ai does its best to honor it.Please raise the awareness, share with colleagues and friends.
An error occurred while saving the comment @M-L, when you read the produced PDFs back, Ai reads the original .ai (PGF) data within, and not imports the PDF data.
This is what 'Preserve Illustrator Editing Capabilities' option does — and this one gets enabled based on the PDF preset chosen in the Format Settings dialog within the Export for Screens dialog. If you choose one that does not have this option included (the dialog does a bad job with informing about that, but these are ALL but Illustrator Default, High Quality Print, Press Quality.
And if you want Ai to do a better job with deleting all the artwork that doesn’t belong to a particular artboard when exporting as separate artboards WITH the Editing option enabled, there’s a dedicated request about this: https://illustrator.uservoice.com/forums/333657/suggestions/32252662 — please upvote. -
2 votes
An error occurred while saving the comment Yes, when I place this TIFF, Ai crashes immediately. Same in Beta.
An error occurred while saving the comment Can't reproduce in Ai 30.5.1 on Windows 10.
I created two identical RGB TIFFs in Ps, and saved one using LZW compression and another one without it (attached).
When placed into a new document (RGB or CMYK), in any order, it doesn't crash.There must be something else then... Please tell more about the setup and share the test files that lead to the crash.
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3 votes
It turns out some AMD Software uses this key. Disabling it solved the problem. If you are sure you don’t have any AMD software at all, and you can’t find anything else installed that might steal it, comment back.
An error occurred while saving the comment Good to know it’s fixed for you John. A bit scary that the chatbot keeps the logs on you :)
I had a similar problem back ago in the age of Skype, with it stealing my Ctrl+Alt+Shift+D hotkey, at the super low OS level — very rude of it. Both glad and a bit sad the app is gone. Teams is meh. Closing the report! Thanks again for popping back!An error occurred while saving the comment John, when you check Keyboard Shortcuts dialog, Menu Commands, Type — does it have the hotkey defined there?
Can you see the hotkey displayed in Type menu next to the command’s name?
By any chance — do you have CapsLock pressed?
Have you installed any apps recently that can potentially mess with keys? If you run Illustrator and nothing but Illustrator — does the hotkey work?
Have you noticed any other similar command failing their shortcut? -
2 votes
An error occurred while saving the comment Can you please show the way the Control panel does look for you in 30.6?
The Select Preset dropdown is visible for me there, right after the 'Artboard', when I pick the Artboard Tool (which switches Ai into the Artboard mode). -
5 votes
An error occurred while saving the comment Does your selection have an embedded image when you get the message, or is it a pure vector art that triggers this?
An error occurred while saving the comment I confirm! Ai refuses to create a pattern from a piece of embedded raster with Object > Pattern > Make, UNTIL we create a pattern with drag-n-drop. And then it 'hey, I can! wow!' and allows it 🤦♂️
An error occurred while saving the comment Works fine for me in Beta 30.0.0.91 on Windows 10...
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5 votes
An error occurred while saving the comment A related request about making it the default behavior, actually:
Allow for "New from Template" to remember the last folder used
https://illustrator.uservoice.com/forums/333657/suggestions/51509192 -
3 votes
An error occurred while saving the comment Here’s a peculiar report about this happening for a user and is perceived like a bug:
Illustrator no longer opens template files from the default "Cool Extras" folder, but navigates to the last folder saved
https://illustrator.uservoice.com/forums/601447/suggestions/35804971AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Grzegorz, can you please record this on video?
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8 votes
An error occurred while saving the comment I should mention some plugins for Illustrator that offer better pencils today (other than a general level Lazy Nezumi app I did mention below):
1. Stabilized Pencil from Toolshed plugin by Graffix: https://rj-graffix.com/new-stabilized-pencil-tool-for-toolshed/
2. Enhanced Pencil from IllustKit plugin by Totallypic: https://illustkit.totallypic.com/en/
3. Dynamic Sketch from Astute Graphics: https://docs.astutegraphics.com/dynamicsketch/dynamic-sketch-overview/dynamic-sketch-toolAdminEgor Chistyakov
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An error occurred while saving the comment Speaking of solutions we currently have, Lazy Nezumi should be mentioned also, a universal helper app that brings stabilization options into any other app.
But — Windows only.
15 days trial, one-time purchase, $35.Both stabilizing options in Affinity Designer are good, and their pulled string works better than Photoshop’s one, to my taste: absolute VS relative value, better depiction of the rope itself.
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42 votes
An error occurred while saving the comment Hans, you are correct... but I also need you (and all of us) to tell the team this.
So far this request is 41 votes. I wish it had more... Share this. Talk about this. Ask others to vote, if they need it. UserVoice remains the main platform for the Illustrator team to base they feedback-driven decisions — thanks to all the votes and comments here. I merely help to organize the place, split, merge, reply, promote and help when I can, but the main drive force is VOTES, our unified voice.InDesign got their Flex Layout panel recently (https://helpx.adobe.com/in/indesign/using/flex-layout-panel-overview.html) — but InDesign IS a dedicated layout app. My personal opinion on Figma’s layouts is that being a web service, they piggyback modern CSS rules. They just offer a wrapper (a good one, but it still uses the might of a browser). Illustrator has its own weight of amazingly different workflows, tied into real-world production. Illustrator is a general versatile tool, I’d say, and the team has to chase many rabbits at once.
An error occurred while saving the comment I remember this:
https://github.com/WestonThayer/Bloks
Old, crude, complex to setup, but it was before FigmaAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Similar to this request:
Liquid Page Layout (Artboards)
http://illustrator.uservoice.com/forums/333657/suggestions/46611841An error occurred while saving the comment Stefan, can this solution help your team?
http://westonthayer.com/writing/2016/07/27/layout-experiments-in-adobe-illustrator/
This is not exactly what you want, but it’s free and it’s there.
Some report it doesn’t get launch on Macs... I suppose you can address the developer if the tool suits you.
Please comment back.An error occurred while saving the comment This feels like a job for a layout or web front-end app. Next step would be 'now gimme the code of it' and we get Frontpage :)
However, you ask for a thing like this and give no examples. -
2 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Take a look at similar buttons in Paragraph panel: these say Align Left and Align Right, and do a very similar thing for lines in paragraph. Both 'left' and 'right' belong to the horizontal axis. I understand you mean 'move left TO meet the vertical line', but I also understand why the movement is more important.
These Align buttons’ icons could have no reference lines displayed (and many apps don’t).I respect your position, your request is valid, but I wouldn’t hope much to get it changed...
Unlike this report with the 'Vertical' label for area type, — https://illustrator.uservoice.com/forums/601447/suggestions/45711817 — where the label was clearly wrong (and the team agreed on it and fixed it), matching all other apps that allow this. What you offer contradicts the acknowledged paradigm. Even CSS that this page uses to display things uses 'horizontal' to describe it (https://www.w3schools.com/css/css_align_horizontal.asp)An error occurred while saving the comment Taking first three buttons for an example, this is most probably because objects get moved along the horizontal axis to match the vertically oriented reference. This horizontal movement is more prominent on canvas, and it’s what gets changed (the X coordinate, the horizontal one).
Plus this seems to be a widely accepted paradigm: Core DRAW uses it, Affinity does, other apps ...Inkscape uses careful 'Align left edges', which is interesting.On the other hand, there’s a report about 'wrong names' used in the Reflect tool dialog (and buttons in the Properties panel): https://illustrator.uservoice.com/forums/333657/suggestions/31671772
So it’s always a different POV on these and some who find the convention confusing.Welcome to UserVoice, by the way. Please comment and upvote and report, it all matters.
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2 votes
An error occurred while saving the comment Works fine on Windows... any combination with numbers or letters get displayed fine (except for Select > Same > Object, which has a Unicode White Square □ in front of each displayed combination — these probably should indent the hotkeys to the right side, and it never happens)
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3 votes
The team is able to reproduce it and is going to fix it. Thank you for the report!
An error occurred while saving the comment Yep, I confirm this as well in 30.6
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8 votes
An error occurred while saving the comment A related notion:
The labels that pop-up over the Align panel are wrong!
https://illustrator.uservoice.com/forums/601447/suggestions/51501860AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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Matheus, can you please check this: locate your document profiles and see if any has this image placed within. These are what Ai uses to base all new documents on, at there were reports that accidentally saving an image in these could lead to them popping up later (accidental saves happen because sometimes Ai fails to recover a document after crashing and for some reason opened the actual profiles instead).
These profiles on Window should be located somewhere here (if you have the latest build and the default install location):
C:\Users\ [username] \AppData\Roaming\Adobe\Adobe Illustrator 30 Settings\ [locale] \x64\New Document Profiles\
Another way to locate the exact folder you need would be to call File > New, scroll the right part to expose the More Settings button, and in the Profile dropdown choose 'Browse...'
Yet another way would be to install the amazing Everything search for a '*print.ai', to instantly find the folders :)
Please check each doc in the folder and comment back if any has the image in any layer within.
If nothing — it might be a completely new bug.