AdminEgor Chistyakov
(Admin, Adobe Illustrator)
My feedback
7838 results found
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2 votes
An error occurred while saving the comment -
2 votes
An error occurred while saving the comment Please make a screenshot and attach it in the comments.
It might be no Ai’s fault, but you monitor physical calibration.
Anyway, a proof is welcome. -
1 vote
This often happens when we open Preferences and accidentally press Up or Down arrow key. The very first field focused in the dialog is Keyboard Increment value, and pressing an arrow makes it either zero (which turns into the smallest allowed value of 0.0001) or 2 (if you had 1).
Open Preferences and change the value back.
An error occurred while saving the comment You are welcome, Dru.
I have no idea how it can be changed by itself and I almost never met complains about it — but 3-4 I have already. Thank you for reporting, it helps.An error occurred while saving the comment Dru, please check 2 things:
1. What keyboard increment value do you have set in Preferences
2. Do you have Snap to grid enabled?
There’s a bug when these two interfere. -
2 votes
An error occurred while saving the comment What export command are you using? with what settings exactly?
Does it happen on all the files or one only?
Does the restart help?
Can you share the file you are having, both original and exported here or via the sharewithai@adobe.com (with the copy of this report)? -
3 votes
An error occurred while saving the comment Herbie, what command do you use to paste?
Ctrl+V will just pastes in the middle of your viewport — all the time, no exclusions.
Paste in Front/back. on the other hand, paste using your current artboard’s coordinates, so it matters which one is active. For example, if you copy stuff from the big artboard and paste it on the smaller one — it will result the copy to show up beyond the smaller one and maybe outside you current view. -
2 votesNeed More Info · 2 comments · Illustrator (Desktop) Bugs » Effects, Appearance, Graphic Styles · Admin →
An error occurred while saving the comment Jlo, this is odd.
Does it stays when you restart the Ai?
Does it work fine when you copy with Alt+Drag?
Does it differ when you copy/paste between documents or in one only? -
2 votes
Disable 'Use preview bounds' option to exclude strokes and effects from the bounding box
An error occurred while saving the comment Yeah, hello again. Same thing — disable 'Use preview bounds' option.
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6 votes
If this happens for you, please check the 'Use Preview Bounds' in Preferences > General. When it’s enabled, Ai will treat strokes and effects as a part of the object’s bounds.
An error occurred while saving the comment Please check the 'Use Preview Bounds' in Preferences: General.
When it’s on, Ai will treat strokes and effects as a part of the object.
:)
If disabling it won’t help — message back, please.An error occurred while saving the comment Check your Align/Snap to Pixel Grid options int top right corner of Control panel
An error occurred while saving the comment You should sent the file to 'sharewithai@adobe.com' and describe exactly what you do.
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1 vote
This happens if the colorization method for a brush is chosen to be just None.
Changing it to be Tints or any other form the dropdown in the brush’s options solves the problem.
An error occurred while saving the comment Yolanda, please check if you have the colorization method in brush options set to anything other than None.
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2 votes
An error occurred while saving the comment Tiago, this can be caused by GPU.
Try to update your video card driver and/or disable GPU preview to see if it’s related. -
1 vote
An error occurred while saving the comment Does it happen only with this file or any other too?
If everything is affected, then Try to reset you preferences first: https://astutegraphics.com/support/tutorials-and-troubleshooting/resetting-illustrator-preferences
If it doesn’t help and/or only this file is affected, please share it. -
1 vote
An error occurred while saving the comment Shane, as a temporary fix try to disable GPU preview.
If it helps, please send the file (packaged, with the image) to the sharewithai@adobe.com, titled 'GPU issue'. -
1 vote
An error occurred while saving the comment On Windows, Shift+Scroll is fast vertical and Shift+Ctrl+Scroll is fast horizontal. Sadly, can’t test it on Mac.
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10 votes
This issue is resolved in Big Sur (macOS 11) public release
An error occurred while saving the comment If you disable GPU — does it stay?
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1 vote
An error occurred while saving the comment Suzzie, share a screenshot?
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1 vote
An error occurred while saving the comment Allowing direct selection to edit parts that outside of clipping paths, however, could definitely cause a lot of frustration when mistreated. I can think of a lot of cases this would **** me off :) Still, I think that this can be very useful.
Alos, I believe that this could work well with this thing:
https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/41001730-don-t-display-clipped-paths-in-outline-view-optionAs for the second part, I believe this is the original intention and not a strict 'bug'. But I agree completely that it’s not how it should work and I have a request for fixing it:
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40073080-clicking-filled-clipping-path-doesn-t-select-it
It has surprisingly little votes. -
1 vote
An error occurred while saving the comment You should definitely share the file, here, or via sharewithai@adobe.com
I personally met files that just had their extensions wrong (but I see yours one is a screenshot, which makes the theory less plausible). -
1 vote
An error occurred while saving the comment Magnus, I can confirm this also happens for me when I try your file.
Well, Illustrator is not a CAD program, unfortunately. It’s based on an internal grid, and you were lucky to find a weak spot when rounding coordinates makes AI think the tangent is not perfect.
To workaround this, open the tool’s options and set a gap detection to a very small value — it worked for me. -
1 vote
An error occurred while saving the comment Sorry, I don’t get it.
Perhaps you should try to record a video.
if English is not comfortable for you — add a description in comment using another language so it could be translated. -
1 vote
The description matches with the fixed 'auto-keying' issue.
An error occurred while saving the comment Ninian, the thick blue line is the way Illustrator marks the 'key object', which is used for the aligning. The fact it’s showing up when you have more than one object selected is officially a bug, introduced in 24.2, but almost fixed in 24.2.1 (normally you would have to single click an object in your selection you want to make a key one).
Are you sure you are updated to 24.2.1?
If yes, please try to open Align panel and manually change the 'Align to' mode to 'Artboard', and then try to work as usual. If the bug with auto-keying is still there after it, please record it on video (including Align panel look), and send over sharewithai@adobe.com, to help the team to finally fix it.
As for the cursor issue, please log it as a separate feature request (I can’t find one).
Looks like GPU issue.