AdminEgor Chistyakov
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2 votes
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2 votes
An error occurred while saving the comment A related request:
I would like to be able to do mapping in a simple way by directly importing data from GIS (gpkg, GeoSON, BD Topage...)
http://illustrator.uservoice.com/forums/333657/suggestions/50676680An error occurred while saving the comment Not a rare problem.
Have you tried all the solutions mentioned here in the comments: https://community.adobe.com/t5/illustrator-discussions/unable-to-open-aix-file-in-illustrator/td-p/11336764 ? -
2 votes
An error occurred while saving the comment Can’t confirm... the spot I created gets correctly overprinted for me (looks fine in both Ai 30.0 and Acrobat’s Output Preview), on Windows 10 though (it can make a difference)... Can you share a test file, please?
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8 votes
An error occurred while saving the comment There are two free scripts by Seiji Miyazawa that allow to fit the contents of this clip group the same way as InDesign allows — https://onthehead.com/ais/group008
AdminEgor Chistyakov
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6 votes
An error occurred while saving the comment OK, there is a method to deal with images, but it requires using several free scripts:
1. Drop the images on canvas and select them together with the paths you need to use as clipping paths (the stacking order matters)
2. Use this script by kamiseto — https://kamiseto.hatenadiary.org/entry/20100217/1266412144 ...actually, links there seem to be expired or dead... and the main scripts requires some missing libraries... hmm... there’s a way to dig these out using web.archive.org, but I can’t say it’s fair, if the author decided to delete these intentionally.
2. Well, there is a way to generate clip groups from images though, by clicking Mask button in the Control panel with only images selected. Then, without deselecting, you can use Object > Shape > Convert to Shape to turn these into rectangles, and then use Transform panel to set the common size for all of these at once... Don’t worry about the way clipped images now become hidden for now
3. ...because these two scripts by Seiji Miyazawa would allow to fit the contents of this clip group the same way as InDesign allows — https://onthehead.com/ais/group008 (ant there is a request to have these functions integrated, http://illustrator.uservoice.com/forums/333657/suggestions/40607677)
Hope this helps.An error occurred while saving the comment There are several methods to achieve this in Illustrator.
1. To learn how to use variables in Ai (and it’s rather intimidating! even with the help of the free and brilliant Variable Importer script by Vasily Hall: https://github.com/Silly-V/Adobe-Illustrator/blob/master/Variable%20Importer/VariableImporter.jsx — and here’s how to use it — https://www.youtube.com/watch?v=aUiRGLT8byA)
2. An easier method for text only, Batch Text Edit script by Hiroyuki Sato: https://github.com/shspage/illustrator-scripts/blob/master/batchTextEdit.jsx
3. Another approach, for handling text too, Multi-Edit Text by Sergey Osokin: www.youtube.com/watch?v=PcyT0KmuepI
To handle images though... I don’t think there is a simpler method than variables.
Sure, XD drag-n-drop method is way easier. Voted. -
2 votes
An error occurred while saving the comment Can you record a short demo of this behavior, please?
Do you use version 30.0? Do you remember anything like this in previous versions?
Does it happen for a specific font you try, or does it apply to all fonts? Are these locally installed or from Adobe Fonts?
Please provide as much information on this as possible, to help the team to start investigating. -
6 votes
AdminEgor Chistyakov
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28 votes
Perceptual Gradient now honors the Document Raster Effect settings in latest Beta build 30.1.89
An error occurred while saving the comment It still rasterizes the whole object, rather than converting it to a clipped bitmap (unless you also enable Dither though).
Here’s a demo.
AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment When I try to open the document (the PDF one, not the original .ai — it’s missing, sadly), I have no problems with the images...
Please send the original .ai to sharewithai@adobe.com directly, to avoid UV’s spam robot, and mention the link to this report so they can track it back here — http://illustrator.uservoice.com/forums/601447/suggestions/50671049An error occurred while saving the comment It’s OK, I restored the comments. UV decided to treat them as spam for any odd reasons it has, sorry for this.
An error occurred while saving the comment The discussion doesn’t mention using networks, but I assume the corrupted images look similarly.
When you say 'vanish' — do you mean the way these look? You don’t mean these actually vanish from the document as objects, right?
When this happens, does fiddling with GPU and making a local copy of the file restore the way these look? Do you need to restart Ai to achieve this?The only thing I personally can do is to help you to gather as much details as possible to help the team to investigate this — this is what I'm trying to do :) I work with files in a local network as well, but this bug never happened with me or my colleagues (if it did, it’d be good! ...in a weird sense)
An error occurred while saving the comment There is a larger request on the topic:
https://illustrator.uservoice.com/forums/601447/suggestions/33341182
It asks for specific steps to perform if this happens — please try to follow the instruction.
Won’t merge this into it, since the last activity there was reasonably long time ago, but would will watch it.Do you embed these images manually, or do you check Include Linked File option when setting options on Save?
Do you save the file locally or via network or in a cloud? -
2 votes
An error occurred while saving the comment Doesn’t happen for me when I try to... Stays at 2 (even though I have no idea why only 2, when I set it to 3 the last time I remember exporting an SVG...) When I try 5 — it stays 5.
Perhaps something else differs? Can you share a screenshot of the Export SVG dialog, to see all other settings used? Perhaps a specific value or a combination lead to this problem. -
47 votes
Hi,
Apologies for the inconvenience caused to you due to this issue.
Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.When this issue occur please share the AID file with us without closing illustrator.
1) If you are using Adobe Illustrator 2020 , Could you kindly share you AID file with us in a zip file. You would be able to find the AID file in preferences folder in the below location:MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings// DataRecovery/ (Kindly press Command + Shift + G and write ~/Library and ok and then go to preferences )
Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings\ \x64\DataRecovery\Kindly share the above with us in a Zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
Regards,
Ankit Goyal
Illustrator TeamAn error occurred while saving the comment A newer report was made: http://illustrator.uservoice.com/forums/601447/suggestions/50671049
Before I merge these two, please comment if the bug still happens for you. -
2 votes
AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Stephen, do you mean Export As or Export for Screens method? Or both?
Do you remember this behavior in previous builds, before 30.0? What version are you using? -
3 votes
An error occurred while saving the comment It feels like a task for a script...
Unfortunately, it won’t be able to set bleed values — scripts don’t allow it: https://illustrator.uservoice.com/forums/908050/suggestions/50205060
Other than this, it’s quite possible. Having a solution from the box would be nice to have. Voted.
AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Can’t confirm, at least on Windows, I can make it 3:20 and any other combination I tried... Odd!
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10 votes
This change happened because of recent changes made for Home Screen. This is not an intended behavior and the team is going to fix it
An error occurred while saving the comment I see, I don’t see it also there.
There’s a magnifier Search icon at the very top of the home screen, and it seems like it works the same way. One more click though...
Voted too.An error occurred while saving the comment Maly, I’m not a big Home Screen user myself... can you recall when did you have it there (and was it in the home screen at all)?
AdminEgor Chistyakov
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184 votes
An error occurred while saving the comment Erik, where is this file located?
Is it a file from a cloud-managed folder? A network folder? A NAS folder?An error occurred while saving the comment Andreas, where is this file located? One a local drive or a over a network? Is the folder cloud-managed?
Please share more details about it.
AdminEgor Chistyakov
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An error occurred while saving the comment Oh. For some reason I thought of a drive as a drive, since you mentioned NAS, and not as a cloud syncing solution... but you said it then doesn’t get synced with on your LOCAL NAS, didn’t you? So it it is a network share, or I (being a Windows user), don’t understand something about MacOS?
An error occurred while saving the comment Yep, Ai is just not playing nice with removable drives and networks in general.
According to the manual (https://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html), 'Illustrator does not support network or removable drives as scratch disks, or folders of file sync services such as Dropbox, Google Drive, and icloud’Also mentioned in several other places:
https://community.adobe.com/t5/illustrator-discussions/ilustrator-file-will-not-save-on-nas/m-p/14041745
https://www.reddit.com/r/synology/comments/som6f1/synology_not_playing_nice_with_mac_chrome_and/
The last one also suggests tweaking permissions on MacOS, please consider trying it. Would be nice to hear back from you on the result.An error occurred while saving the comment This is a valid message. Please explain more, why do you think it is a bug? What you do, how you save, when so you open, what do you expect... Not enough info for now.
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2 votes
The related issue (Duplicate layer – http://illustrator.uservoice.com/forums/601447/suggestions/50611952), which might have been causing this problem, has been resolved, and the fix is now available in our latest beta version, 30.2.12.
We kindly request you to update and share your feedback.
We sincerely apologize for any inconvenience caused
An error occurred while saving the comment Koos, the image is missing (probably UserVoice is experiencing another problem with attachments), but by the description it feels very much alike this problem:
http://illustrator.uservoice.com/forums/601447/suggestions/50611952
Does it match yours? -
5 votes
AdminEgor Chistyakov
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70 votes
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Ronald, just to clarify — which configuration of Area-51, what GPU exactly (in case it matters)? Can you share full specs?
Were you able to see this behavior with a previous version of Illustrator?