AdminEgor Chistyakov
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17 votes
An error occurred while saving the comment AdminEgor Chistyakov
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An error occurred while saving the comment Sorry it took me so long!
WOW.
The problem is happening! The mesh that gets generated is a weirdo! It looks like a simple one, but in fact it s a layered mix of same separated shapes. Try to Release the envelope and then to move a mesh node with the Direct selection tool to see it.
Definitely worth attention.
Thanks for the file!An error occurred while saving the comment Looks odd. Can you share the file please?
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4 votes
An error occurred while saving the comment I confirm this! IT should recalculate itself the same way the Bend initially behaves in the Warp Options dialog.
A workaround to this I use is to apply Effect > Warp > Arc instead, it behaves consistently both times, when applied and later edited through the Appearance panel.AdminEgor Chistyakov
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2 votes
Please get in touch with us at sharewithai@adobe.com . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
We may also need your help with file to get this internally reproduced and then subsequently attempt to resolve it.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment Robyn, does it still work the same, I wonder?
Did you ever send the actual file to the team? Do you still have it?
Can you share it via sharewithai@adobe.com, please? -
4 votesAdminEgor Chistyakov
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1 vote
This got solved by changing the Keyboard Increment parameter in Preferences > General back to a normal value.
Since it’s the first field that gets active when the dialog is called, it seems like it’s very easy to change it accidentally. It’s not the first time this is reported, so if it happened to you — please try to see if you can recreate the problem intentionally.
An error occurred while saving the comment Amy, can you please check Preferences > General, the value you have in the Keyboard Increment field (the very first one)?
If it has something very small or zero — can you change it and try again?
And if it helps — how do you think this value could have become different? It is focused when Preferences is called. Perhaps you typed something.
If it’s not the problem though — still please reply! -
2 votes
An error occurred while saving the comment Can’t reproduce this on Windows in Beta 28.2.0.26.
Marty, can you please share exact steps you do that allow you to get this bug? Perhaps you can record a short video? -
1 vote
An error occurred while saving the comment Marty, unlike with closed path, when AI knows what is 'inside' and 'outside' of a shape, the actual alignment of an opened stroke depends on the path's direction — since there is no clear way to detect these...
If you make the path start at the other end with Object > Path > Reverse Path Direction, it will flip.On the other hand, Ai can treat any path as closed to detect this... but this will also mean that the stroke will flip the side if you change its geometry, and this is NOT what anyone wants. So this is most likely is going to stay like this.
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1 vote
An error occurred while saving the comment Ou faites-vous référence à l'application de bureau? Pouvez-vous partager plus de détails, s'il vous plaît? il construit le numéro. le système d'exploitation, les étapes exactes pour le reproduire?
An error occurred while saving the comment Marie-Laure, utilisez-vous Apple Pencil ou Magic Keyboard lorsque cela arrive?
Est-il utile d'utiliser un clavier logiciel et de simplement toucher avec le doigt à la place? -
4 votes
An error occurred while saving the comment Does it only happen when you use Apple Pencil? or Magic Keyboard?
Does it work OK if you use a software keyboard and finger touch? -
47 votes
An error occurred while saving the comment Gregory, I see you already found the main bug report on the pencil problem, good. I am told it’s been investigated, and the problem is most probably on the Apple’s side.
As for the data loss during this — let’s hope it gets resolved once this major problem gets resolved. Were you trying to work with a local or a cloud file? Or was it unsaved at all at that point?
Checking these forums is what is happening already. It’s just a ton of debt the team has accumulated over the years.
The Ai iPad code is relatively new though, only three years old. It’s way to early to drop it.
But I can agree with the general mood and the Stockholm syndrome notion... I even had a feeling I met this statement here before. Now it’s a dejavu-induce syndrome, which is even worth!
However, some positive changes are definitely happening, thanks to this place. It’s been monitored and actually helps to prioritize the efforts. -
3 votesAdminEgor Chistyakov
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4 votesAdminEgor Chistyakov
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An error occurred while saving the comment Makes total sense!
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2 votes
An error occurred while saving the comment Very true. Voted. I suffer from this often.
For consistency’s sake it should be an option 'Use preview bounds', enabled by default (to ensure backwards compatibility), which we can disable...Several other related requests / reports:
1. Add an option for the Transform effect to use visible bounds of a clipping object: http://illustrator.uservoice.com/forums/601447/suggestions/46960159
2. 'Use preview bounds' option for symbols: http://illustrator.uservoice.com/forums/333657/suggestions/33385777
3. Align with preview bounds doesn't work with transform effect copies: http://illustrator.uservoice.com/forums/601447/suggestions/43832262
4. An option to ignore strokes when using Fit to Artwork Bounds or Fit to Selected Art commands: http://illustrator.uservoice.com/forums/333657/suggestions/46067539AdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Joetta, can you please share an example of the discrepancy you noticed between the website and the app?
The screenshot provided looks normal to me... Am I missing something?I am sure and I know discrepancies exist, but to face it — Ai is 36 years old, and it had the manual online for quite a while, and has been redesigned a dozen of times. Affinity Designer... let’s say ~5 times. They don’t have match to sync and update now.
To match all the training materials screenshots Ai has with the actual state of the app will take a lot of effort. I suppose if the screenshot don’t differ that much from the way the UI looks now, it’s left for good.
Plus, it’s also about color UI schemes, UI scaling, OS differences...Still — please do share any inconsistences in naming, mismatches of all sorts. The team monitors the space and the factual errors do get fixed when reported. Thank you!
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1 vote
An error occurred while saving the comment Which version exactly do you use?
Does it happen for all the documents or a specific one only?
Does the asterisk (*) appears back into the document’s tab when you save?
Do you save the fil locally, on a hard disk, or in cloud? or a network drive? or a local synced folder? If locally — are you sure you have OS permissions to write the file there?
Does it save if you move the local file elsewhere?
Please provide as much details as possible. -
5 votes
An error occurred while saving the comment What is wrong with the rulers specifically?
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1 vote
An error occurred while saving the comment Olena, which version are you using exactly? Please refer to Help > About Illustrator window to see the build number in the top left corner.
Is possible, please share the file with the team — send it over to sharewithai@adobe.com and put the link to this report (http://illustrator.uservoice.com/forums/333657/suggestions/47508290) in the body of the email so that they can track it here.Also, if you do try to open it still — do you succeed at all?
Does placing the file into a new document and embedding it instead helps? Will work only if you had PDF-compatibility enabled when saving a doc. -
2 votesAdminEgor Chistyakov
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3 votes
An error occurred while saving the comment Please describe the steps you performed to save and install the script.
At the page I shared a link to, there is a button, 'Download raw file' (the down arrow and a tray below). It should save the 'nearPlaceAI.jsx' file at your PC.
There are many ways to run a script then, including just drag-n-drop the file on canvas or using File > Scripts > Other Script command.
Is this what you did?An error occurred while saving the comment Strange, works for me :/ Can you share the screenshot of the error?
An error occurred while saving the comment There is a free script that does exactly this:
https://github.com/shock-tm/shock-warehouse/blob/master/jsx-Illustrator/nearPlaceAI.jsx
When run, it opens the Place dialog open at the folder that the current document is located in.
You can install it into your Scripts folder and record it into an action to quickly access it.But I still upvote this, it definitely should be an option somewhere in Links.
AdminEgor Chistyakov
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Ai fails here because the envelope path is built wrong. The corner points have no handles, and it means Ai has to warp the art into zero. If you want a correct distortion, you have to ensure the points that are adjacent to curved segment always have handles (see images 1 and 2).
Making curves with only one handle is a VERY BAD practice, and this is one of many cases why. A curved segment should always have two handles, not one.
Handles’ lengths define the tension of the mesh cells. When handles equal 1/3 of the segment — no 'equalized' distortion happen (see images 3 and 4).
And if you make handles in the middle smaller, but enlarge those in corners, you will get 'shrinking', because Ai warps the image according to these handles (see images 5 and 6).
Handles define distortion. Poorly drawn path — bad distortion. Curves with one handle only — poorly drawn curves. Zero handles length — is like a black hole, it distorts absolutely. 'Only a Sith deals in absolutes'.
The weird glitched result you get is still a bug, so please upvote this report.