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Eugen N

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  1. 264 votes

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    Eugen N commented  · 

    I second this. It's 2024 now, but this issue hasn't been fixed yet.
    Neither Photoshop nor After Effects has this issue.

    Eugen N supported this idea  · 
  2. 294 votes

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    Hi Everyone, This feature has been available since August 2020 release (version 24.3). Please update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html Thank you for all the feedback.


    You can now select multiple layers in Layers panel. Click the bars (they get highlighted blue) if you want to operate layers and not their content (e.g. to drag to reorder) or click their markers to select their content — circle (target ones) or square (selection ones) next to them. There is no real difference which to pick, but if you want to select a range of layers, using Shift, use target markers.

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  3. 721 votes

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    It is not as straightforward as it may sound :) We have been working to take advantage of threads and other hardware such as GPU/Video RAM in places where it can make a higher impact. We are prioritizing areas that are slow instead of making a generic change and destabilizing the product. Product stability is the top priority for us and we have been consistently trying to improve it. We want to move with caution and make changes without compromising on the quality. Hope this helps.

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  4. 32 votes

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    Eugen N commented  · 

    Agreed. This design flaw makes it difficult to use several Adobe's apps. It doesn't let users to form one consistent workflow when using Adobe's apps like Illustrator, Photoshop, and After Effects. The right-click menu is available in Photoshop and After Effects But not in Illustrator for some reason.
    This post was created in 2017. Now it's 2024. It's been ≈7 years but developers did nothing to solve this issue. 😞

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  5. 2 votes

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    Eugen N commented  · 
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    Eugen N commented  · 

    @Egor Chistyakov

    Adobe's employees in charge of After Effects promised to implement a preference to flip this feature on an individual basis.
    Developers responsible for Illustrator should do so as well.
    Please, consider implementing the same preference to fix this issue in Illustrator.

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    Eugen N commented  · 

    @Egor Chistyakov

    I tested Illustrator on a Lenovo laptop running Windows OS, and I encountered the same issue when using the touchpad. Adjusting the values with a mouse works fine, though.

    Lenovo laptop with Windows OS:
    Scroll mouse wheel up ↑ – increases the value ↑
    Scroll mouse wheel down ↓ – decreases the value ↓
    Two-finger swipe up ↑ – decreases the value ↓
    Two-finger swipe down ↓ – increase the value ↑

    This feature works well only with the oldfashioned Windows scrolling direction when using mice only.
    It seems that this feature was developed a long time ago and hasn't been updated for the modern usecases. Adobe's apps (namely Illustrator and After Effects) have troubles working with modern touchpad gestures and modern scrolling direction.

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    Eugen N commented  · 

    I just checked After Effects, and it turns out that it has the same issue.

    I've made a bug report about it:

    https://community.adobe.com/t5/after-effects-bugs/scrolling-issue-property-value-adjustments-in-the-opposite-direction/idi-p/14290869#M7895

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    Eugen N commented  · 

    1. Details of your operating system:
    macOS v12.7.1

    2. The version of Adobe Illustrator (desktop):
    Illustrator v28.0

    3. The steps you were taking when you experienced the issues:
    Move the cursor over a field with a numeric value in a panel (e.g., the "Keyboard Increment" value in the "Properties" panel). Click with the pointer on the field to start changing the value inside it. Scroll the wheel up/down or swipe up/down with two fingers on a trackpad to adjust its value.

    4. Your expected result and the actual result:
    I expected that scrolling/swiping UP would INCREASE the value, and scrolling/swiping DOWN would DECREASE the value. However, it worked vice versa, which is counterintuitive and not correct.

    5. Upload your Illustrator file or a video:

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    Eugen N commented  · 

    @Egor Chistyakov

    Incorrect. I occasionally use both the trackpad and a mouse when working in Illustrator on my Mac.

    When scrolling the panels on the right (e.g., Properties or Layers), swiping up with two fingers moves the panel upward, and swiping down moves it downward.

    Swipe UP → move a panel UP
    Swipe DOWN → move a panel DOWN

    When using a mouse, it also works well: scrolling the wheel up (away from a user) moves the panel upward, and scrolling the wheel down (towards a user) moves the panel downward.

    Scroll UP → move a panel UP
    Scroll DOWN → move a panel DOWN

    But when I need to gradually adjust the value inside a field (e.g., Keyboard Increment) using either the trackpad or the scroll wheel, it doesn't change properly:

    Swipe/Scroll UP ↑ — DECREASES ↓ the value
    Swipe/Scroll DOWN ↓ — INCREASES ↑ the value

    which is counterintuitive and not correct. It should work vice versa. Swiping/scrolling UP (↑) should INCREASE (↑) the value, and swiping/scrolling DOWN (↓) should DECREASE (↓) it.

    So the problem is not with the behavior of the scroll, as the panels move properly upward and downward. The issue arises only when gradually adjusting the value inside a field.

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  6. 26 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Eugen N supported this idea  · 
  7. 5 votes

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    Eugen N commented  · 

    I second this. Learning Adobe's apps is challenging because you often need to figure out how to do the same thing multiple times across different applications.

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  8. 16 votes

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    Eugen N commented  · 

    I second this.

    Eugen N supported this idea  · 
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    Eugen N commented  · 

    I second this.

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    Eugen N commented  · 

    I second this!

  9. 7 votes

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    Eugen N commented  · 

    I second this.

    Eugen N supported this idea  · 
  10. 2 votes

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    Eugen N shared this idea  · 
  11. 33 votes

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    Eugen N supported this idea  · 
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    Eugen N commented  · 

    I agree with this. While this feature is available in After Effects, it's notably absent in Illustrator for some reason. Having the ability to duplicate objects and layers would bring consistency to the workflow between After Effects and Illustrator, making it more seamless and enjoyable.

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