Making adjustments to a value within a panel's field, either through a scroll wheel or a swipe up/down gesture, operates inversely.
1) Click on a field with a certain value in a panel (e.g., "Keyboard Increment" value in the "Properties" panel).
2) Scroll up or down to adjust its value.
3) Scrolling up will result in decreasing the value.
4) Scrolling down will now result in increasing the value.
This is counter intuitive. It should work vice versa. Scrolling UP should INCREASE the value, and scrolling DOWN should DECREASE it.
Please, fix it.
Eugen N
shared this idea
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@Egor Chistyakov
Sure. Here you are:
https://community.adobe.com/t5/after-effects-bugs/scrolling-issue-property-value-adjustments-in-the-opposite-direction/idi-p/14290869#M7895 -
Eugen, thanks you so much for the effort and the time spent on this!
Agree on this. Can you share the link to this post, please? -
@Egor Chistyakov
Adobe's employees in charge of After Effects promised to implement a preference to flip this feature on an individual basis.
Developers responsible for Illustrator should do so as well.
Please, consider implementing the same preference to fix this issue in Illustrator. -
@Egor Chistyakov
I tested Illustrator on a Lenovo laptop running Windows OS, and I encountered the same issue when using the touchpad. Adjusting the values with a mouse works fine, though.
Lenovo laptop with Windows OS:
Scroll mouse wheel up ↑ – increases the value ↑
Scroll mouse wheel down ↓ – decreases the value ↓
Two-finger swipe up ↑ – decreases the value ↓
Two-finger swipe down ↓ – increase the value ↑This feature works well only with the oldfashioned Windows scrolling direction when using mice only.
It seems that this feature was developed a long time ago and hasn't been updated for the modern usecases. Adobe's apps (namely Illustrator and After Effects) have troubles working with modern touchpad gestures and modern scrolling direction. -
The fact it is consistent across apps does not prove it is a correct behavior... I should check this later to see if it feels wrong as well.
For now it’s the first time it’s mentioned here at UV (yet again, it doesn’t verify anything).
What about InD and Ps?(Edited by admin) -
I just checked After Effects, and it turns out that it has the same issue.
I've made a bug report about it:
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1. Details of your operating system:
macOS v12.7.12. The version of Adobe Illustrator (desktop):
Illustrator v28.03. The steps you were taking when you experienced the issues:
Move the cursor over a field with a numeric value in a panel (e.g., the "Keyboard Increment" value in the "Properties" panel). Click with the pointer on the field to start changing the value inside it. Scroll the wheel up/down or swipe up/down with two fingers on a trackpad to adjust its value.4. Your expected result and the actual result:
I expected that scrolling/swiping UP would INCREASE the value, and scrolling/swiping DOWN would DECREASE the value. However, it worked vice versa, which is counterintuitive and not correct.5. Upload your Illustrator file or a video:
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@Egor Chistyakov
Incorrect. I occasionally use both the trackpad and a mouse when working in Illustrator on my Mac.
When scrolling the panels on the right (e.g., Properties or Layers), swiping up with two fingers moves the panel upward, and swiping down moves it downward.
Swipe UP → move a panel UP
Swipe DOWN → move a panel DOWNWhen using a mouse, it also works well: scrolling the wheel up (away from a user) moves the panel upward, and scrolling the wheel down (towards a user) moves the panel downward.
Scroll UP → move a panel UP
Scroll DOWN → move a panel DOWNBut when I need to gradually adjust the value inside a field (e.g., Keyboard Increment) using either the trackpad or the scroll wheel, it doesn't change properly:
Swipe/Scroll UP ↑ — DECREASES ↓ the value
Swipe/Scroll DOWN ↓ — INCREASES ↑ the valuewhich is counterintuitive and not correct. It should work vice versa. Swiping/scrolling UP (↑) should INCREASE (↑) the value, and swiping/scrolling DOWN (↓) should DECREASE (↓) it.
So the problem is not with the behavior of the scroll, as the panels move properly upward and downward. The issue arises only when gradually adjusting the value inside a field.
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Mac and Windows fight over the behavior of the scroll.
Macs think that scrolling is a same thing as swiping with a touch, so they make moving the finger up to move the page down (and they call it 'natural').
Windows believes scrolling is its own thing, and moving the finger up should make pages and values go up. Illustrator uses this approach, as far as I know.When you say 'scroll up' — what do you actually mean? Moving a finger away from you or at you?
There is a way to toggle it in OS, but not for Ai only.
