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ritika patel(Illustrator team)

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  1. Dropdown menu cut off

    3 votes

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    4 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    ritika patel(Illustrator team) commented  · 

    Hi Sarah,

    I think you should update to the latest release of Illustrator. Few new features have been added which can resolve your issue. Particularly properties panel.

    Regards,
    Ritika
    Adobe team.

  2. Opt/Alt dragging a graphic from CC library does not remember layers in update 2018

    31 votes

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    Under Review  ·  20 comments  ·  Illustrator (Desktop) Bugs » Cloud, Libraries  ·  Admin →
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    ritika patel(Illustrator team) commented  · 

    Thanks Ton.
    Have raised an issue for it.Will keep you updated regarding the same.

    Regards,
    Ritika

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    ritika patel(Illustrator team) commented  · 

    Hi Rob,

    Thanks for reporting the issue.Can you please share the steps to reproduce this issue.

    Regards,
    Ritika
    Illustrator team

  3. Illustrator crashes when using 0 (zero) as first "dash" and second "gap" in stroke menu (Dashed Line)

    5 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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    ritika patel(Illustrator team) commented  · 

    Hi Nigel,

    Thanks for your input. I tried this scenario at my end but couldn't reproduce it. Can you please send across the screen shot of the values you gave in the stroke menu.

    Regards,
    Ritika
    Adobe team

  4. Opacity bug

    5 votes

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    6 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Need More Info  ·  Anish Kumar responded

    Hi,

    It seems like opacity is applied on the Layer and not on the object inside that layer. It is possible that the user is selecting object inside the layer and not the layer itself. Hence the user is able to see the opacity of object which is 100% in this case and not the changed opacity of layer.

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    ritika patel(Illustrator team) commented  · 

    Hi,

    It seems that you are selecting the wrong layer element while changing the opacity.
    May be you are reducing the opacity of the object which is in the sub layer in the layers panel and then you are finding it to be 100% in the parent layer.
    Make sure you are on the correct layer by selecting it in the layers panel.

    Regards,
    Ritika

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    ritika patel(Illustrator team) commented  · 

    Hi Boyd,

    Thanks for the input,but we are unable to reproduce the issue.Will investigate further,your patience is appreciated.Will keep you updated.

    Regards,
    Ritika

  5. Swatch border line problem.

    1 vote

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    1 comment  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    ritika patel(Illustrator team) commented  · 

    Hi Yamashita,

    Thanks for bringing this issue to our notice. Can I know if this issue persists only for this Pattern swatch or there are others? Your input will help us find the root cause.

    Regards,
    Ritika

  6. Export As... in Actions Panel doesn't show dialog even if " show dialog" toggle is selected.

    5 votes

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    11 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    ritika patel(Illustrator team) commented  · 

    Hi,

    Thanks for reporting the bug,Your inputs are recorded and would be acted upon soon.Will keep you updated.

    Regards,
    Ritika Patel
    Adobe team

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    ritika patel(Illustrator team) commented  · 

    Hi Monkeywrench,

    Thanks for your input.
    We are working on it.Will let you know once fixed.

    Regards,
    Ritika(AdobeTeam)

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    ritika patel(Illustrator team) commented  · 

    Hi Monkeywrench,

    Thanks for providing the information,We are investigating into the issue. It would be nice
    if you share the steps that you followed when you faced this issue so that we can reproduce it on our end.

    Regards,
    Ritika
    Adobe Team

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