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  1. 4 votes

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  2. 442 votes

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  3. 38 votes

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    Tom commented  · 

    well now pinch to zoom isnt working

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    Tom commented  · 

    its okay but very jagged and trying to move diagonally is embarrassing (maybe a hardware issue? SB2)

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    Tom commented  · 

    any updates to this, happens on my surface book 2

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  4. Artboards with the same number / missing number

    177 votes

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    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

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    Tom commented  · 

    I have this error too

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  5. 385 votes

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  6. 44 votes

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    We have tried to fix the issue in the current release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.

    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in the update.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    PS: We are only referring to the issue that got introduced in CC 2018. As I can see there were few workflows that were existing even in older releases. Please log a separate request for it so that we all can track it better

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    Tom commented  · 

    When I try to rearrange artboards sometimes the artwork is not moved with the dartboards (even though option is ticked). But more annoyingly I get told that they cannot move the dartboards as some data would fall off, this is incorrect

  7. 11 votes

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