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Dridd

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  1. 1 vote

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    2 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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    Dridd commented  · 

    Of course, since it is the inner window (the canvas) that cannot figure out where to place it's controls, an alternate way to MAKE it correct itself is to pull the canvas window out as a separate window. Directly or using "Window -> "Arrange" -> "Float".

    It then correctly places the scrollbars and the status controls in that separate window.. After that, one can redock the canvas window and everything is still correctly placed.

    The canvas window simply cannot figure out those calculations on the INITIAL open of a document. Odd, since it has no problem figuring them out later when you force it to recalculate.

    Annoying.

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    Dridd commented  · 

    Just noticed, that scroll bars (both vertical and horizontal) are also missing in this case.
    Again, a "Restore" puts them back, and after a return to "Maximize" the screen, everything is still in correct place.

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  2. 224 votes

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    Dridd commented  · 

    I second that we should be able to save predefined export settings. Preferably with a user-defined name. For asset exports sure, but for me, mostly for the "Export for Screens" functionality.

    Something similar (or exactly like) what we are requesting exist already in Adobe Lightroom (Classic), where you can predefine export presets. In the case of Illustrator, mainly to setup the export of multiple sizes of the same design.

    In the Lightroom version of this exact feature, you can even choose to include things like Metadata to put in the exported files, a variety of location choices for the export, file-naming schemes, and water-marking to put on files, ....

    Surely you can "borrow" a little code from your Adobe buddies in that other department? :-)

    I should add, that although all these extra features would be nice, an initial quick and dirty implementation could be as simple as providing a "Save Preset" button on the export screen allowing us to save that export setup with a name, and then a selection on the screen allowing us to load a named preset. That would satisfy me at least 98% of the way. :-)

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  3. 78 votes

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    Hi,

    Thanks for reporting the issue .
    We have fixed the bug which was orignally reported but it seems some users are still facing the issue.

    We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:

    1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

    2)Please try the below mentioned workaround and let us know if that helps:

    If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
    1. Navigate to user presets folder
    Win: appdata\Adobe\Adobe PDF\Settings
    Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
    2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
    3. Launch Illustrator and check if you can save the document

    If you use custom…

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  4. 14 votes

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    1 comment  ·  Illustrator (iPad) Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

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    Dridd supported this idea  · 
  5. 13 votes

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    Dridd supported this idea  · 
  6. 24 votes

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  7. 10 votes

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    13 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →

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    Dridd commented  · 

    3 years, and this is STILL an issue.. Aarghh..

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    Dridd commented  · 

    Add to my earlier comment, just moments ago. Even some very simple documents will magically not save a PDF preview, but show only a white square both in Explorer and on Illustrator's own initial home-page.

    See attached simple test document.

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    Dridd commented  · 

    This seems to STILL be an issue i the latest Illustrator as of 5/1/2021.

    Very simple illustrator files show a preview or display icons, but others do not.
    Not only are there no previews in Explorer (despite files being saved with PDF preview checked), but even illustrator itself shows NO preview. (As in the home page, Recent files).
    Files preview both inside illustrator and outside (in Explorer) as merely a white box. No actual content showing.

    Strangely enough, if I add something simple, like a dummy text box, in background outside any the art board, then suddenly a preview shows everywhere, both inside and outside illustrator.
    But it is a preview showing only that textbox, as if that is the only content in the file.

    Not sure what has to be in a file to cause previews to disappear. I tried opening an older (more complex) document that WAS showing a preview, and resaving it with the latest Illustrator. Previews for that document still shows everywhere. Correctly, with a preview of it's 4 artboards in previews as before.

    Extremely frustrating.

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  8. 638 votes

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    Dridd supported this idea  · 
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    Dridd commented  · 

    This issue is still ongoing. Sadly.

    Speaking as someone running Illustrator on a 32 Core, 128 GB system, the fact that Illustrator is so limited in today's world is simply SAD, SAD, SAD.

    Get with it, please.

  9. 4 votes

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    Dridd commented  · 

    I keep hearing the comment that one should export at 72 px.
    That might be a workaround for some documents, but it still is not a real fix. Especially since it in random cases does not work.

    When a document is set up in pixels to begin with (typically because of an outside requirement), the export pixels/inch should be completely irrelevant. The export pixel size should be exactly what asked for. Nothing more, nothing less.

    It is illogical to suddenly multiply by goofy factors depending on a pixels/inch setting thats irrelevant..
    If I created a document in a fixed pixel size, it is because it is what I want.

    When documents are created in points/inches/feet or other measurements, having them recalculated to pixels upon export to raster is both necessary and logical. But when a document is set up in pixels to begin with, not so.

    Especially, since the typical Illustrator miscalculation on export adds an uneven pixels even on 72 pixels/inch (typically rounded to exactly one pixel in one direction or more). When I very specifically asked for for example a 5000x5000 pixel document, an export ending up being 5001x5000 frequently makes the document unusable.
    It is very irritating for documents to be rejected as "too large" by a vendor's upload mechanism because of that extra pixel (added by illustrator as a line of white pixels), which I not only did not ask for but is clearly a faulty calculation.

    So, to me it seems simple. When a document is already perfectly prepared to be exported to raster by setting it up in pixels, just export it as exactly that. Pixels/inch recalculations are in that case irrelevant, since I never asked for a document specified in inches or any other physical size measurement..

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    Dridd commented  · 

    Export As, selecting to export Artboards.

    The resulting PNG files seem to have some random dimensions that are completely unusable.

    When exporting a doc with 4 artboards of same size, it at first seemed like it was using the total document size (plus some random amount), because the output PNG dimensions were approximately the size of all the combined artboards, plus a seemingly random amount in each direction.

    But for testing, I then added an extra tiny artboard of exactly 100 x 100 px, and after that all the original artboards came out exactly the same sizes as before, while the new test board (at 100x100 px) came out as goofy as 417x418 px.

    It seems that the "Export As" gets its wanted output size calculations in some random way, then upsizes each artboard's artwork to that size, which is then exported. Because the individual artworks are correct, but the sizes are totally wrong.

    What I would expect, when selecting to export artboards is that each artboard is exported as exactly the size of the artboard. No more, no less.
    Similar to what the "Export for Screens" does.

    In addition, when testing by "Export As" with the whole document (not selecting "Use Artboards"), I instead get an error message: "The operation cannot complete because of an unknown error. [!now]".

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  10. 2 votes

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  11. 78 votes

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  12. 113 votes

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    Dridd commented  · 

    @Ton, yes, then surely I was just confused. :-)

    You are correct. JPGs gets spit out with all the glorious CMYK info embedded.

    Sorry...

    Also, even if you uncheck the "Embed ICC profile" in the export settings for JPG 100, the whole profile is still embedded, and next time you enter the settings, that option is still checked. Seems it does not save that option selection, as it does for other settings. Every time you click the settings icon (while still in the export, no actual export done yet) it comes back as selected. Which makes me suspect that it actually ignores your choice entirely. :-)

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    Dridd commented  · 

    OK, I am a little confused?
    Is this problem fixed or not? Would be nice if someone Adobe would comment as "Fixed".

    Tested in latest Illustrator as of 5/1/2021.

    I create AI in CMYK as well, but after Export to Screens, when I look at the PNG files in Photoshop's file info, they all show an ICC profile of "sRGB IEC61966-2.1",
    ExifTool (local and online versions) similarly show "RGB with Alpha" as the file color mode.

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