Roger Hulley
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17 votesRoger Hulley
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Click-drag fails... snaps back
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Application frame bug.mp4 1601 KB -
Screen Shot 2022-08-19 at 2.52.30 PM.png 132 KB -
Screen Shot 2022-08-19 at 2.52.40 PM.png 149 KB -
error illustrator-720p.mov 35278 KB -
pasuidou.mov 367 KB -
Screen Recording 2022-03-14 at 12.19.04 PM.mov 642 KB -
Illustrator issue1.mov 15227 KB -
Specs.png 53 KB -
video-1593631425.mp4 2579 KB
166 votesRoger Hulley
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20 votes
I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
Roger Hulley
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3 votesRoger Hulley
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3 votesRoger Hulley
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3 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorRoger Hulley
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4 votesRoger Hulley
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An error occurred while saving the comment Roger Hulley
commented
I have similar issues, all since the last update. Profiled strokes now don't always work with rounded caps. It's 50/50 if it will work or not - there's no logic to if it's going to work, just pot luck.
Also see attached, this stroke profile (and others) have worked fine for years. Now, the drawn line isn't central around the point. It should also be squared off, clearly a bug.
Illustrator is a vector drawing program and it can't draw vectors correctly - this needs fixing urgently.
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9 votesRoger Hulley
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13 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Rohit Jain
Illustrator Team
Roger Hulley
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15 votes
The issues seems to happen again in 28.0 and 28.1
The team is now aware of the bug.
Still — please comment and upvote to help the team to get statistics on the magnitude of the problem.
Roger Hulley
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12 votes
I am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Roger Hulley
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1 voteRoger Hulley
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Illustrator version 27.9
Photoshop version: 25.0.0
OS: Windows 10 Home 22H2
Multiple monitors
If grab and move application frame, the application frame snaps back to it's original position. i.e. the application frame can't be moved. However it can be resized. This is occcuring in both Photoshop and Illustrator.
Steps to reproduce:
The application frame is not full screen size.
Click and hold the top of the application frame and drag it to the new position.
Let go and it should drop into it's new position, however it appears back at it's original position.
The application frame can be resized or maximized to full screen.
When it's full screen, it can be dragged to become a smaller frame but it snaps to it's previous location. i.e. it can't be dragged to a new location.
Reinstalling illustrator does not resolve the issue.
Reverting to Illustrator version 27.7 solves the issue. (So it's something to do with recent updates)