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  1. 27 votes

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  2. 2 votes

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  3. 20 votes

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    Hi,

    Apologies for the inconvenience caused to you due to this issue.
    Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.

    Please share the document in which this issue is seen by you.


    1) Kindly share a video recording for the issue 

    2)Please share your system details - OS, GPU etc.

    3)Please upgrade to the latest Illustrator available on Creative Cloud , and check if issue is still happening at your end.



    Regards,
    Aishwarya 'G' Gadodia
    Illustrator Team

    Maria supported this idea  · 
  4. 13 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

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    Maria commented  · 

    Same problem, not able to save a .ai file (as a .ai file). Extremely upsetting!
    If I delete the layer where I have a lot of transparency masks, the error goes away.

    The file was created in previous versions; all worked fine before the latest update.

    Illustrator 27.3.1
    MacOS 12.6.3

    Maria supported this idea  · 
  5. 2 votes

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  6. 2 votes

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  7. 2 votes

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  8. 1 vote

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  9. 4 votes

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  10. 4 votes

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  11. 2 votes

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  12. 505 votes

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    We are excited to announce that this feature is now available in BETA (starting V 29.1.28).

    The new 'Generate color info' helps you share color information with others.

    To use this, just select the colors from the swatch panel and click on 'generate color info' in the menu options.

    You can customise the size, layout, color codes etc.

    PS : Currently we only support CMYK values but other color codes such as RGB, HSB, spot vs process colors are in pipeline and we will ship them shortly.

    Please try out this feature and let us know what you think!


    Thanks

    Saurav

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  13. 18 votes

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    An error occurred while saving the comment
    Maria commented  · 

    Yes to navigating artboards at the current zoom level!

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  14. 2 votes

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  15. 21 votes

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    Maria commented  · 

    macOS Big Sur 11.2.1
    Illustrator 25.2

    Under certain conditions, copy-pasting objects will duplicate the graphic style.
    (CMYK documents, styles with no fill)

    To replicate the issue:
    Create a new CMYK document.
    Create an object.
    Starting with the Default style, assign the Fill to None, then create a new graphic style.
    Assign this style to the object.
    Save the document and close it (no need to close Illustrator).
    Open the document again.
    Copy the object then paste it with any pasting command. A duplicate of that style will appear in the Styles panel. Pasting on All Artboards will create as many copies as there are artboards in the document. Alt-dragging works fine.

    This is not a new bug, it’s been there for as long as I can remember.

    Maria supported this idea  · 
  16. Artboards with the same number / missing number

    186 votes

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    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

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  17. 18 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Maria supported this idea  · 
  18. 25 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Maria commented  · 

    The issue hasn't been fixed in 24.2 release.
    All vertical/horizontal lines including guides appear as 0.0001px/pt in width/height.

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  19. 3 votes

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  20. 14 votes

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    An error occurred while saving the comment
    Maria commented  · 

    I would like it to work in the same manner as InDesign works with pages/spreads. When you navigate between pages (that would be artboards in Illustrator) with shortcuts or mouse buttons, the zoom is maintained. If you double-click on a certain page (artboard) in the panel, it becomes active and Fits in Window.

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