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  1. 2 votes

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  2. 20 votes

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    Hi,

    Apologies for the inconvenience caused to you due to this issue.
    Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.

    Please share the document in which this issue is seen by you.


    1) Kindly share a video recording for the issue 

    2)Please share your system details - OS, GPU etc.

    3)Please upgrade to the latest Illustrator available on Creative Cloud , and check if issue is still happening at your end.



    Regards,
    Aishwarya 'G' Gadodia
    Illustrator Team

    Maria supported this idea  · 
  3. 13 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

    An error occurred while saving the comment
    Maria commented  · 

    Same problem, not able to save a .ai file (as a .ai file). Extremely upsetting!
    If I delete the layer where I have a lot of transparency masks, the error goes away.

    The file was created in previous versions; all worked fine before the latest update.

    Illustrator 27.3.1
    MacOS 12.6.3

    Maria supported this idea  · 
  4. 2 votes

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  5. 2 votes

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  6. 2 votes

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  7. 1 vote

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  8. 4 votes

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  9. 4 votes

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  10. 2 votes

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  11. 490 votes

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    There seem to be different ways people tackle the problem for color exploration. We want your opinion on the following two approaches -

    1. Selected Swatches to show up in a panel view (like swatches). 

    2. Selected Swatches to show up as rectangular objects on the canvas (in a separate layer). Users can use eyedropper to pick up colors (ability to pick Fill, Stroke, Appearance in such cases).


    Users can select size, spacing etc between the color palettes in both these approaches.

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  12. 18 votes

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    An error occurred while saving the comment
    Maria commented  · 

    Yes to navigating artboards at the current zoom level!

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  13. 2 votes

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  14. 18 votes

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    An error occurred while saving the comment
    Maria commented  · 

    macOS Big Sur 11.2.1
    Illustrator 25.2

    Under certain conditions, copy-pasting objects will duplicate the graphic style.
    (CMYK documents, styles with no fill)

    To replicate the issue:
    Create a new CMYK document.
    Create an object.
    Starting with the Default style, assign the Fill to None, then create a new graphic style.
    Assign this style to the object.
    Save the document and close it (no need to close Illustrator).
    Open the document again.
    Copy the object then paste it with any pasting command. A duplicate of that style will appear in the Styles panel. Pasting on All Artboards will create as many copies as there are artboards in the document. Alt-dragging works fine.

    This is not a new bug, it’s been there for as long as I can remember.

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  15. Artboards with the same number / missing number

    175 votes

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    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

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  16. 18 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Maria supported this idea  · 
  17. 24 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Maria commented  · 

    The issue hasn't been fixed in 24.2 release.
    All vertical/horizontal lines including guides appear as 0.0001px/pt in width/height.

    Maria supported this idea  · 
  18. 3 votes

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    Maria supported this idea  · 
  19. 14 votes

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    An error occurred while saving the comment
    Maria commented  · 

    I would like it to work in the same manner as InDesign works with pages/spreads. When you navigate between pages (that would be artboards in Illustrator) with shortcuts or mouse buttons, the zoom is maintained. If you double-click on a certain page (artboard) in the panel, it becomes active and Fits in Window.

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  20. 16 votes

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    Under Review  ·  Anjali responded

    Thank you for reporting the issue.
    The engineering team is looking into the concern.

    Regards

    Maria supported this idea  · 
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