Load texture not working in 2020
Mac OS 10.15.1, Illustrator 2020. For years I've used a custom texture (psd file) that I load into texturizer. But since updating to 2020 Illustrator this custom file doesn't work. I upload the texture file, it looks good in the texturizer panel, but when I click OK nothing happens. When I reopen the selection in the texturizer panel it has "canvas" texture. I'm using the same psd file I've always used. Even when I rename it and save it in Photoshop 2020 I have the same problem.
James Kaiser
shared this idea
I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Anonymous
commented
This problem has existed since November 16, 2019. At this point, we should switch this post thread to AI alternatives - hopefully they respect their customers. A few alternative platforms are: Affinity Designer, Sketch, CorelDRAW, Gravit Designer, Inkscape and Vectr. Here's an article link to free alternatives: https://www.techradar.com/news/the-best-free-adobe-illustrator-alternatives
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Anonymous
commented
April 14 2021 and I have encountered this same problem. Found this thread whilst searching for a solution. Adobe Team can someone please respond re. a timeline for a solution. This is a vital part of my project. The issue is exactly as others have stated. After opening Texturizer and loading a custom .PSD texture, the desired texture Previews correctly but upon clicking OK the object has the default canvas texture applied.
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Prue
commented
Not working for me either. I was really hoping to use this feature.
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jtuque
commented
Same. Keeps loading "canvas" after I click to apply the texture
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Amy S.
commented
This is an issue I've been having since the 2020 update. Adobe, please let me use my tools and fix this!
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Kristin
commented
January 2021 - also having this same exact issue. Very disappointing Adobe, please fix!!!
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Fedup with Adobe
commented
I think at this point, it's safe to say that Adobe has no respect for their customers/users. As we point out errors, they continuously create updates that ignore them. Maybe it's time for some collective action to move to other design platforms?
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Indigo
commented
January 2021, still not fixed. This is ridiculous.
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Anonymous
commented
january 2021, still not fixed in version 2021!
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Jamie Beedy
commented
Same Problem in September 2020 With V24.3. Ever going to be fixed??
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František Polák commented
Same problem. Over a year and hasn't been fixed...
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Christopher Gutiérrez
commented
Same issue for me. Reverts to 'canvas' after OK. The custom texture .psd works fine in Photoshop.
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Tizicav
commented
Hi I have the same problem when trying to apply texture to my illustration, illustrator not responding. I have being trying for two day but I finally realized that is not me but a bu
Please fix it, -
Anonymous
commented
Same
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Anthony Travaglini
commented
I am having the same problem! This is such a huge disappointment for my work flow! I have given up hope and started to going back to complicated work arounds.... :(
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Keishen Lloyd commented
Jan 2020 and this still isn't resolved. Ridiculous.
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Jermain
commented
SAME FOR ME!!!
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Miles
commented
I'm having the same issue. No matter what .psd texture I load in the texturizer panel, when I hit OK it defaults back to canvas texture. It displays correctly in the preview though.