553 results found

1. Discover panel not working

   The discover panel and tutorials are not working,

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   Need More Info  ·  1 comment  ·  Learning and Help  ·  Delete…  ·  Admin →
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2. Windows Explorer freezes when Saving As PDF

   • Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
   • Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)

   1. Open AI file
   2. Save as.. PDF
   3. Choose a PDF option, click Save
   4. Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
   5. To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart

   I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows Explorer again after working for awhile. It seems to most often happen when using the Type tool, and clicking on other parts of the Workspace.

   This is infuriating, and has caused me to entirely reinstall the Operating System to try to find a remedy. Nothing has worked.

   • Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
   • Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)

   1. Open AI file
   2. Save as.. PDF
   3. Choose a PDF option, click Save
   4. Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
   5. To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart

   I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows… more

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   Need More Info  ·  5 comments  ·  Performance  ·  Delete…  ·  Admin →
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3. Problemas al centrar y alinear

   Problemas al centrar y alinear, cuando quiero alinear algún objeto a mi mesa de trabajo se alinea fuera de? necesito ayuda para resolver este problema que me afecta mucho, incluso si alineo con un objeto clave no funciona :(

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   Need More Info  ·  1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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4. Can't select all and use Outline Stroke directly, especially Clipping Mask items

   Can't select all to Outline Stroke directly, some clipping mask items will be missing, then need to adjust one by one, very inconvenient for printing FA
   By the way, i remember it works in previous version

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   Need More Info  ·  2 comments  ·  Strokes  ·  Delete…  ·  Admin →
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5. 2026 Illustrator UI Bugs EVERYWHERE!!!!!

   Seriously, do you guys even use your own products? These issues are not buried, they are very apparent. Take a look at the attached screenshots. Gradients have been broken for a while now.

   Also, this new version is full of bugs. I have to restart Illustrator immediately after opening for the bounding box to work, half the time adobe fonts are broken and wont sync.

   Windows 11, i9, 4080 super, 64gb ram, 2gb download speed... I have all the things you need for a fast and efficient workflow, but Adobe's legacy code mixed with all the new bugs from the new MVP features you push out without proper testing make it impossible to take advantage of any of my hardware.

   It's shocking how quickly Illustrator becomes bogged down when working in large scale or with complex layer systems. You need to get with the times and start doing multicore processing.

   Is there ever going to be a plan to rebuild this dinosaur or are you planning on us still using single core processing in 2030? The dead cow has been milked dry, with other options slowly becoming available, your complacency and focus on AI will be your downfall.

   DO BETTER.

   Seriously, do you guys even use your own products? These issues are not buried, they are very apparent. Take a look at the attached screenshots. Gradients have been broken for a while now.

   Also, this new version is full of bugs. I have to restart Illustrator immediately after opening for the bounding box to work, half the time adobe fonts are broken and wont sync.

   Windows 11, i9, 4080 super, 64gb ram, 2gb download speed... I have all the things you need for a fast and efficient workflow, but Adobe's legacy code mixed with all the new bugs from the… more

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   Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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6. Script selection/appearance modification causes error 8702

   I am using a script to change the appearance of an object (fill color of an ellipse shape). Since there is no way to access appearance properties directly (which would be lovely to get someday), I am using a known workaround with defaultFillColor on the selected document.

   app.activeDocument.selection = [item.obj];
   app.activeDocument.defaultFillColor = item.newCol;
   

   Unfortunately, the selection seems to leave Illustrator in a weird state, and any further script command (e.g. next iteration of the loop) fails with "Error 8702: there is no active document."

   This sometimes goes away if I use CPU instead of GPU preview, though not reliably. And the error is not thrown if there is no update to the fill color (i.e. the object already had the correct color).

   This is on version 30.2.1 and macOS 26.3 on apple silicon. I was successfully using the same script for years prior to a few weeks ago, so this might be a recent change. I also tested the latest Illustrator beta, and the error is still there.

   I am happy to share the script and illustrator file that trigger the error if needed.

   I am using a script to change the appearance of an object (fill color of an ellipse shape). Since there is no way to access appearance properties directly (which would be lovely to get someday), I am using a known workaround with defaultFillColor on the selected document.

   app.activeDocument.selection = [item.obj];
   app.activeDocument.defaultFillColor = item.newCol;
   

   Unfortunately, the selection seems to leave Illustrator in a weird state, and any further script command (e.g. next iteration of the loop) fails with "Error 8702: there is no active document."

   This sometimes goes away if I use CPU instead of GPU preview, though not reliably. And… more

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   Need More Info  ·  10 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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7. 文字が欠ける原因を知りたい

   Adobe イラストレーターからPDFに変換する場合、CubeとMicrosoft PDFでは正常に変換できますが、イラストレーターで「別名で保存する」でAdobe PDFを選んで変換すると、写真のように文字が欠けてしまいました。今までも長い間同じ方法でやっていたのですが、今回、こんな現象が現れました。対処の仕方を教えてください。

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   Need More Info  ·  2 comments  ·  Print  ·  Delete…  ·  Admin →
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8. Illustrator stops responding when opening files with nested Grid Repeat objects

   I use Adobe Illustrator. I've been trying to open saved files its stop responding. This issue been two days. I tried restarting, but nothing worked

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   Need More Info  ·  8 comments  ·  Repeats  ·  Delete…  ·  Admin →
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9. Illustrator crashes when triggering an action to flip an object horizontally or vertically.

   I think I’ve finally narrowed this down!
   I’ll cut to the chase:

   • macOS Sonoma 14.7.5
   • Illustrator v30.2.1

   • Custom Action #1: Transform Panel > Flip Horizontal
   • Custom Action #2: Transform Panel > Flip Vertical

   Triggering Actions #1 or #2 with the play button in the Actions Panel - or a hotkey linked to the action - is successful if:
   • The Transform Panel is open in a Panel and is the Active Tab
   • The Transform Panel is completely closed (triggering the actions then open the Panel floating somewhere in the workspace)

   Triggering Actions #1 or #2 with instantly cause Illustrator (30.2.1) to CRASH if:

   • The Transform Panel is present in a Panel in the workspace, but is not the Active Tab

   Whew!
   That’s a load of frustration off my mind!

   My Fix: I now just keep the Transform Window open in its own small Panel all the time. I never use it anyways, and would prefer to just keep it closed, but it’s annoying to have it pop up every time I flip an object, so keeping it stuffed quietly in the corner is the next best thing.

   ---

   Additional info in response to a query on the Adobe Community forum:

   It has been plaguing me on multiple versions of Illustrator after I upgraded from v29 I believe.

   The crash happens on any and all objects in any file if I follow the steps outlined in my OP.

   I’ve got a weird vertical mouse with extra hotkeys - two of which I use to trigger those actions - thought maybe the mouse was causing it after macOS upgrade, but then I got the same crash when clicking the play button in the Actions panel.

   Full System restarts would seem to occasionally fix the problem for a while, then it all of a sudden it would crash again, and then reliably on every reboot of Illustrator after that. Now I think that after the system restarts, my Transform Panel would just happen to be the active tab, so no crashes until I inadvertently used another tab in the same Panel, then tried to Flip again.

   ---

   The upload option will not seem to allow me to select my .aia actions file for upload.

   I think I’ve finally narrowed this down!
   I’ll cut to the chase:

   • macOS Sonoma 14.7.5
   • Illustrator v30.2.1

   • Custom Action #1: Transform Panel > Flip Horizontal
   • Custom Action #2: Transform Panel > Flip Vertical

   Triggering Actions #1 or #2 with the play button in the Actions Panel - or a hotkey linked to the action - is successful if:
   • The Transform Panel is open in a Panel and is the Active Tab
   • The Transform Panel is completely closed (triggering the actions then open the Panel floating somewhere in the workspace)

   Triggering Actions #1 or #2… more

   2 votes

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   Need More Info  ·  2 comments  ·  Actions  ·  Delete…  ·  Admin →
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10. 複合パス化するとグラデーションストップが大きく移動する

    Environment
    Illustrator ver.27 or later
    macOS 14.7.2/iMac(Intel i5/32GB mem/1TB SSD)

    グラデーションを適用した複数のオブジェクトに一度にグラデーションツールでグラデーションを定義したものを複合パス化するとグラデーションストップが大きく変化する。

    再現手順
    1. 矩形を３点、横に並べて塗りに対してグラデーションを適用する。
    2. グラデーションツールで３点の矩形に対して左右のエッジに始まりと終わりのグラデーションストップが来るように調整する。
    3. ３点の矩形を複合パス化する。
    4. グラデーションストップの終端側が大きく移動する。

    期待する結果
    複合パス化してもグラデーションの状態は変化しない。

    実際の結果
    複合パス化するとグラデーションストップの位置が大きく変化する。

    代替処理
    複合パス化したあと、再度グラデーションツールで調整を行う。

    グラデーションの向きが水平・垂直の場合、終端側が大きく位置が変化します。それ以外の角度の場合、両端のグラデーションストップが移動します。

    [EN]
    Applying a gradient to multiple objects simultaneously using the Gradient Tool and then converting them into a compound path causes significant changes to the gradient stops.

    Steps to reproduce
    1. Arrange three rectangles horizontally and apply a gradient to their fills.
    2. Use the Gradient Tool to adjust the three rectangles so the start and end gradient stops align with their left and right edges.
    3. Convert the three rectangles into a compound path.
    4. The end-side gradient stop move significantly.

    Expected result
    The gradient state remains unchanged after compound path conversion.

    Actual result
    The positions of the gradient stops change significantly after compound path conversion.

    Workaround
    After converting to a compound path, reapply adjustments using the Gradient Tool.

    When the gradient direction is horizontal or vertical, the end stop shifts significantly. For other angles, both gradient stops move.

    Environment
    Illustrator ver.27 or later
    macOS 14.7.2/iMac(Intel i5/32GB mem/1TB SSD)

    グラデーションを適用した複数のオブジェクトに一度にグラデーションツールでグラデーションを定義したものを複合パス化するとグラデーションストップが大きく変化する。

    再現手順
    1. 矩形を３点、横に並べて塗りに対してグラデーションを適用する。
    2. グラデーションツールで３点の矩形に対して左右のエッジに始まりと終わりのグラデーションストップが来るように調整する。
    3. ３点の矩形を複合パス化する。
    4. グラデーションストップの終端側が大きく移動する。

    期待する結果
    複合パス化してもグラデーションの状態は変化しない。

    実際の結果
    複合パス化するとグラデーションストップの位置が大きく変化する。

    代替処理
    複合パス化したあと、再度グラデーションツールで調整を行う。

    グラデーションの向きが水平・垂直の場合、終端側が大きく位置が変化します。それ以外の角度の場合、両端のグラデーションストップが移動します。

    [EN]
    Applying a gradient to multiple objects simultaneously using the Gradient Tool and then converting them into a compound path causes significant changes to the gradient stops.

    Steps to reproduce
    1. Arrange three rectangles horizontally and apply a gradient to their fills.
    2. Use the Gradient Tool to adjust the three rectangles so the start and end gradient stops align with their left and right edges.
    3. Convert the three rectangles into a… more

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    Need More Info  ·  3 comments  ·  Gradients  ·  Delete…  ·  Admin →
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11. When relinking images, one of the images appears as their original sizing and not the size of the image being replaced, just on new update

    When relinking multiple images, one of the image appears as their original sizing and not the size of the image being replaced, This is just after receiving the new update (I do this everyday). This is not always true, sometimes it works fine. but most of the time it doesn't. I'm using Mac.

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    Need More Info  ·  1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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12. Selected Fill Color/Stroke is stuck to one color and won't change.

    Hello! I'm using MacOS, and I'm on Illustrator 2026. When I was trying to change the fill gradient of my font, I ran into a glitch where the colors would not change. It's stuck to the original color I had originally. When trying to change the fill color, it changes on the interface but not when I draw. I've tried exiting out of Illustrator but it's still stuck. Even when adding text, it's stuck on black instead of yellow/any other color and it won't change.

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13. Changing the Japanese font in the Type tool does not update it.

    macOS Tahoe 26.2
    Adobe Illustrator (Desktop version) 30.2.1

    Changing the Japanese font in the Type tool does not update it.
    This occurs even when "Enable missing glyph protection" is initially set to OFF and no other settings are changed.

    This does not occur in macOS Vetura13.7.8

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    Need More Info  ·  6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. SVG files won't open in Illustrator 2026. Works in earlier versions (tested in 2024)

    SVG files won't open in Illustrator 2026. I can open them in Illustrator 2024, and paste them into 2026. But opening the file in 2026 results in a totally blank artboard. Perhaps the parse is broken? Something got worse between these versions...

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    13 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    @JP Flexner - we would need preferences from your machine. See the comment from me for details.

15. Navigation button (up, down, left right) not working

    I am using the latest Adobe Illustrator on windows and it's always the navigation button (up, down, left, right) cannot work. Tried to use Shift key, but still not working. Been like this for a half year. Also, you should be able to permit us using mouse to zoom in/out. Otherwise, it's a nightmare for fast-paced workers.

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16. Significant issues when outlining a file for production / Color of text becomes mixed [?] while Appearance shows None for fill color

    When outing a full packaging layout for print production, text blocks turn solid (not text), editable compound shapes (shapes with text in them) turn solid, sometimes the whole layout disappears - I cannot find a common issue for these things and seems somewhat random. This never happened before the V29 update and is causing significant rework and extra steps in the file production process.

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    3 votes

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    Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Color fill turning grey when selecting outside of Gamut area

    I am selecting colors for CMYK that are not out of Gamut, and it is still turning grey. Very annoying. I've been having so many issues with Illustrator not performing as expected.

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    2 votes

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    Need More Info  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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18. unchecking "use document bleed settings" box in "Save Adobe PDF" does not remove the bleed from the saved file.

    version illustrator 30.1
    windows 11
    issue also replicated on illustrator 30.0 on a mac
    1: create new document with some amount of bleed in "document setup"
    2: save as .pdf will bring up "Save Adobe PDF" Dialog
    3: uncheck "use document bleed settings" box and save the .pdf
    4: open document saved in step 3, it still has the document bleeds that should have been removed by unchecking the "use document bleed settings" box

    the print dialog box also has the use document bleed settings check box, it works correctly when I print to a .pdf file with the "use document bleed settings" box unchecked

    version illustrator 30.1
    windows 11
    issue also replicated on illustrator 30.0 on a mac
    1: create new document with some amount of bleed in "document setup"
    2: save as .pdf will bring up "Save Adobe PDF" Dialog
    3: uncheck "use document bleed settings" box and save the .pdf
    4: open document saved in step 3, it still has the document bleeds that should have been removed by unchecking the "use document bleed settings" box

    the print dialog box also has the use document bleed settings check box, it works correctly when I print to a .pdf file with the "use… more

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    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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19. “Split Into Grid” creates a single live grid object now instead of independent paths and it's awful.

    Recent versions of Illustrator changed “Split Into Grid” to create a single live grid object instead of independent paths. This completely breaks established illustration, print, and production workflows (stickers, dielines, laser cutting, icon sheets).

    Please restore the previous behavior or add a preference/checkbox to output individual paths by default. Illustrator is an illustration tool, not a layout app.

    2 votes

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20. Copy-pasting mesh between files results in rasterized image

    When copying and pasting a mesh from one file to another, it turns into a raster image. However, simply dragging and dropping the mesh object works fine

    Adobe Illustrator 30.1
    macOS Tahoe 26.2 (25C56)

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    Need More Info  ·  2 comments  ·  Meshes, Distortion, Mockup  ·  Delete…  ·  Admin →
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