Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
366 results found
-
1 vote
GPU ドライバーが最新の状態で、システム互換性レポートダイアログが表示されるという問題が、最新リリースバージョン「Illustrator 2021 (ver.25.2.3)」で修正されましたので、製品アップデート後に挙動のご確認をお試しください。
もし、まだ問題が再現するような場合は、ご使用のマシン情報の詳細もご報告ください。よろしくお願いいたします。
Illustrator チーム
-
new update (v25.1) hangs when I select all text
Hi, when I select all text objects in a file (Select>Object>All text objects), Illustrator hangs and I have to force quit. We have all had to revert to V24.3
iMac (Retina 5K, 27-inch, Late 2015)
Processor 4 GHz Intel Core i7
Memory 32 GB 1867 MHz DDR31 voteI am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
VBScript Internal Script Execution Error in version 25.1
Running VBScripts from File > Other Scripts is not currently functional in the latest update- however the very same scripts work fine if the scripts are opened manually (and worked as expected from 'Other Scripts' in the previous version).
Please fix!
1 voteI am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
New Recolor Artwork information link not working
In the new Recolor artwork 2021 panel the info button in the lower left jumps to a link that is not working currently. It was working for me before, but in the past few days it's failed:
http://www-staging.macromedia.com/go/ai_recolor_info1 vote -
Pen tool located in type tools
Took me a while to find but found the pen tool hanging out with the type tools. Please stop fixing things that are not broken. I remember before CC things works pretty well. Now every time there's an update, some other bugs pop up that weren't there before. Is this just a way for engineer job security? Well whatever it is, its becoming a major pain.
1 voteCompleted (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) respondedHi,
There was an issue in 23.0 causing tools to shift between groups. This has been fixed in latest update (23.0.2). After update, please reset the Basic and Advanced toolbars by opening the tool drawer (3 dots at bottom of the tool bar), then using ‘Reset’ from the fly-out menu (on top right).
Apologies for the inconvenience caused by this issue.
With Best Regards,
Raghuveer Singh -
Activate text field for numeric Rotation
When the numeric rotation dialog is opened - it would be convenient when the text field is active for direct input of the Angle (I think this was the case in earlier versions).
In Ai19, the dialog is 'dead' - nothing happens when we start typing - whe have to type 5x Tab to get in the field.
1 voteWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlThanks
Anish Kumar
Illustrator Team -
change the art board crash
When turning off the eye icon in the layers panel
and try to change art board size its crash1 voteCompleted (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) respondedPlease update to latest AI CC version 23.0.1.
With Best Regards,
Raghuveer Singh -
1 vote
Please upgrade to the latest AI version 23.0 to resolve this issue. Version 22 is not supported on 10.14
-
AIGPU sniffer
AIGPU sniffer triggers when launching indesign or illustrator after installing mojave -- dual screen issues also with ima pro og 27" apple screen
1 voteIllustrator version 22 is not supported on macOS 10.14 (Mojave).
Please upgrade to version 23 to resolve the issue. -
1 vote
Illustrator version 22 is not supported on macOS 10.14 (Mojave).
Please upgrade to version 23 to resolve the issue. -
Circle size change when rotating
When I rotate a perfect circle, the size changes up to .004”. A 15”x15” circle, when rotated 17.184° becomes a 15.004”x15.004” circle. I know it may sound trivial, but I’m creating technical drawings that have to be accurate to the ten thousandths of an inch.
1 voteI am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Illustrator crashes when opening an SVG file that contains polyline element without attribute value.
Windows10
Illustrator CC 2017.1.0(21.1.0)
Illustrator CC 2018(22.1)This svg crashes Illustrator when opened.
<svg xmlns="http://www.w3.org/2000/svg">
<polyline points="" />
</svg>1 voteThanks again for reporting the issue. The crash has been fixed with Illustrator 23.0.
-
SVG clipboard export adds an extra non-printable character in the end, breaking import.
When artwork is copied to the clipboard as SVG code,
a non-printable character is added in the end of the string.When saved to a file, doesn't import correctly in Illustrator and throws out an error when viewed in Preview in OSX
Mac OSX version 10.13.3
Illustrator version 22.11 voteCompleted (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) respondedHi,
This issue has been fixed in the latest Illustrator version 23.0.3 (WIN) & 23.0.4 (MAC).
Please let us know if you found any discrepancy around this issue.
With Best Regards,
Illustrator Team -
update link to illustrator 2017 sdk on https://www.adobe.com/devnet/illustrator/sdk.html
The move from https://www.adobe.com/devnet/illustrator/sdk.html
to https://console.adobe.io/downloads/ai left behind a broken link to the 2017 sdk.
Easiest thing to do would be to update the 2017 sdk link on the old devnet page.1 voteWe are moving away from devnet to the Adobe io site. Moving forward that will the place to get all of Adobe SDK.
We also have an early access program for our plugin partners. You may join our prerelease site you will get SDK builds way before we release it on public facing pages.
Here is the link to join Illustrator prerelease http://adobe.ly/1Q3rCPI -
Export Artboards "Name" Error
I exported first one Artboard of 2 or 3 in the beginnning of a design process, the changed the names in the end of all 3 artboards to the projectname. The first artboard still kept the original name ("artboard 01" or else) so i had to rename by hand this file. Pretty weird.
1 vote -
Variable font with Adobe World-Ready Composers
Variable font dont work with Adobe World-Ready Composers. (Only regular adobe composers) so no variable font on rtl launguage (working perfect on browser)
1 voteI am happy to share that we have fixed this bug in our release – 23.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
1 vote
Screenshot shows you have not updated to Illustrator 22.0. Please update to 22.0 to get Puppet Warp tool
-
Cannot open file with Bridge
I am using the latest version of Illustrator, CC2017.
Often, an Illustrator file will not open with Bridge. Bridge is also the latest version. CC2017. Initially, files will open normally.No other application has this problem.
1 voteHi,
We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#CheckforupdatesWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Copy and paste object values error
9 times out of ten when I copy and paste a simple object like the one on this art board, it pastes as the objects text values. It is really annoying.
1 voteGlad to hear your problem got resolved. Closing the post
-
Artboard list drops off when saving
With multiple artboards setup. "Save a copy" to EPS and select "Use Artboards" Select "all".
EPS's export fine, artboards still in there, but artboard listing drops all but top artboard. If you click around a bit, they re-appear.
1 voteCompleted (Comments Open) · AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) respondedHi,
Thanks for responding
As this is fixed with latest version. I am marking this as done.Thanks & Regards
Nitish Agarwal
Illustrator Team
- Don't see your idea?