42 results found

1. Numbers disappear in text box when creating outlined text

   On illustrator CC 2020 updated windows 10
   creating a text box with text and numbers.
   Aligning paragraph direction in right to left (middle eastern text alignment)
   Right click on text box
   Create outlines
   The numbers will disappear
   In the attached file there is a live text and an outlined one when the numbers disappeared

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   9 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

2. On applying tracking via Properties panel, Illustrator issues like Tracking of complete paragraph changes , Bounding Box gets invisible

   MacOS, multiple versions, multiple hardware configs
   Illustrator CC2018 & 2019

   This has been reported on a number of other posts, but seems to keep being reposted as new entries, rather than upvoted.

   Since CC2018 the ability to adjust tracking in Illustrator has been broken. This appeared to begin with the introduction of the Properties Panel in CC2018, but the issues extend to the 'normal/traditional' Character Panel as well.

   When adjusting tracking on a single letter or group of letters, the program will glitch and the adjustment value shown in the panel will not reflect the value being incremented. Moreover, deselecting and reselecting the type will show randomly different values - sometimes the value applied to one character will be reported as applied to an entire word/paragraph, sometime the program will change the default value across the entire application. It is no longer possible to adjust tracking, and a restart of the application is the only recourse, however the problem repeats - after making a few more tracking adjustments it glitches again in the same way and can no longer be used.

   This has also been accompanied by selection bounding boxes disappearing across the program - again restarting is the only way to correct - and most problematic of all: upon saving, the file will often suddenly revert to an earlier state, completely losing all changes made.

   This problem has been exhibited in exactly the same manner across multiple systems, running different OS versions and using different Adobe CC accounts. The problem has been occurring since at least CC2018, and is still occurring in the recent CC2019 (or whatever it's called) update. Currently it is impossible to use Illustrator for any kind of typographic work.

   MacOS, multiple versions, multiple hardware configs
   Illustrator CC2018 & 2019

   This has been reported on a number of other posts, but seems to keep being reposted as new entries, rather than upvoted.

   Since CC2018 the ability to adjust tracking in Illustrator has been broken. This appeared to begin with the introduction of the Properties Panel in CC2018, but the issues extend to the 'normal/traditional' Character Panel as well.

   When adjusting tracking on a single letter or group of letters, the program will glitch and the adjustment value shown in the panel will not reflect the value being incremented. Moreover, deselecting… more

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   Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

3. 異なるバージョンで、文字の間に「ー」が出現する

   macOS 10.15.4 Catalina
   Illustrator 2021 v26.0.1

   1　v25.2で、テキストボックス内に「株式会社○○○」と打つ
   2　v26.0.1で開くと、「株式会社ー○○○」のように、テキストに全角ハイフンが現れました。
   (書体：A-OTF 新ゴ Pro)

   --添付データ-----
   「1.ai」→v25.2で保存したデータ

   「2.ai」→「1.ai」をv26.0.1で開いて保存したデータ

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   Completed (Comments Open)  ·  PCM Maro responded

   こちらの問題が修正された Illustrator 2022（ver.26.0.2）が、製品リリースされました。 みなさん、ご協力ありがとうございました。 こちらのトピックは対応完了とさせていただきます。 コメントはオープンにしておきますので、何か問題がありましたらご報告ください。 よろしくお願いいたします。 Illustrator チーム

4. When a document using Japanese TrueType font is opened in different OS environment, font warning is given

   When Japanese TrueType font is used in a document and opened in different OS environment,
   Even though you have installed the same font, you will get a font warning when you open it.
   Screenshots are created on Windows and open on macOS. But the opposite is also true.

   1. Create a file in Windows environment and save it using related fonts
   2. When 1 is opened in macOS environment, the corresponding font is displayed as a font problem.
   3. Open Font Search after opening has not caused any problems

   There are three types of fonts used, but problems occur with Japanese fonts or with Japanese font creation tools.

   A. IPAmj Mincho (Open License font distributed by Japanese independent administrative agency)
   https://mojikiban.ipa.go.jp/1300.html
   B. TT-OSSSFONT.ttf created by TTEdit of Musashi System Co., Ltd.
   https://opentype.jp/ttedit.htm
   C. AAAOubunTest Regular.ttf created by FontLab's TypeTool 3 has no problem
   https://www.fontlab.com/font-editor/typetool/

   The test file (CC23TTFTestSavedWindows.ai) and related files are provided below.
   Although it is data of Ver.23, problems occur with Ver.19 and CS6.
   https://adobe.ly/2JEF7sa

   The original problem in the Japan Forum.
   https://forums.adobe.com/thread/2609677

   Origjinal (Japanese) :
   title : 日本語TrueTypeフォントを使った文書を、異なるOS環境で開くと、フォントの警告が出る

   日本語TrueTypeフォントを文書で利用し、異なるOS環境で開いた場合、
   同じフォントをインストールしているにもかかわらず、開いた時点でフォントの警告が表示されます。
   スクリーンショットとしては、Windowsで作成、macOSで開いたものです。しかし逆でも同様です。
   1. Windows環境でファイルを作成し、関連フォントを利用して保存する
   2. 1をmacOS環境で開くと、フォントの問題として該当フォントが警告表示される
   3. 開いた後にフォント検索を開いても問題は起きていない

   利用したフォントは3種類ですが、日本語フォント、または日本語フォント作成ツールで問題が起きます。
   A. IPAmj明朝 (日本の独立行政法人で配布されているオープンライセンスのフォント)
   https://mojikiban.ipa.go.jp/1300.html
   B. 武蔵システム社のTTEditで作成した TT-OSSSFONT.ttf
   https://opentype.jp/ttedit.htm
   C. FontLab社のTypeTool 3で作成した AAAOubunTest Regular.ttf では問題は起きない
   https://www.fontlab.com/font-editor/typetool/

   テストファイル(CC23TTFTestSavedWindows.ai)と関連ファイルは下記に用意しました。
   Ver.23のデータですが、Ver.19、CS6でも問題は起きます。
   https://adobe.ly/2JEF7sa

   元々の指摘はジャパンフォーラムの投稿です。
   https://forums.adobe.com/thread/2609677

   When Japanese TrueType font is used in a document and opened in different OS environment,
   Even though you have installed the same font, you will get a font warning when you open it.
   Screenshots are created on Windows and open on macOS. But the opposite is also true.

   1. Create a file in Windows environment and save it using related fonts
   2. When 1 is opened in macOS environment, the corresponding font is displayed as a font problem.
   3. Open Font Search after opening has not caused any problems

   There are three types of fonts used, but problems occur with Japanese fonts or… more

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   Completed (Comments Open)  ·  Anjali responded

   I am glad to update that this issue was fixed in 23.1 release.

   Thank you for all the feedback.

5. Set Area Type width to larger than 13.888 inches via Type->Area Type Options... dialog

   Though the type tool can draw area type boxes of any size, the width property of the Area Type Options dialog box can only be set up to 13.888 inches. This means that for any wider area type, whenever you change a property within the Area Type Options it will be resized to 13.888 inches wide.

   This is not a new problem as seen in this thread started in 2010: https://forums.adobe.com/thread/701249.

   I often work on area type larger than this seemingly arbitrary limit. If I adjust the columns, gutters, inset or any other property found within the Area Type Options then Illustrator changes the width to 13.888 inches. Then I have to manually correct the width of these area type boxes by dragging the bounding box handles. This often means making an extra object or guides set at the correct width to which I snap the area text.

   The 13.888 inch limit in Area Type Options should be removed!

   Though the type tool can draw area type boxes of any size, the width property of the Area Type Options dialog box can only be set up to 13.888 inches. This means that for any wider area type, whenever you change a property within the Area Type Options it will be resized to 13.888 inches wide.

   This is not a new problem as seen in this thread started in 2010: https://forums.adobe.com/thread/701249.

   I often work on area type larger than this seemingly arbitrary limit. If I adjust the columns, gutters, inset or any other property found within the Area Type… more

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

6. Unwanted characters appearing when outlining text.

   When using Type > Create Outlines, there is a chance of unwanted characters appearing.

   Attached is a file where the error is reproducible. Notice how an additional "d" and "g" appear with you outline the text.

   This file was created using Ai CC v22.0.1 and according to forum posts ive found, this issue has existed since CS4 or possibly earlier.

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   Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

7. Deleting segment of path for 'Type on path' and than undoing it gives wrong result

   I have type on path.
   I delete one segment of the path, and text is now overflowing.
   I undo deletion, path got restored, but text does not — it is still trimmed, and I have to NOTICE this and drag end marker back.
   'Undo' must restore previous state fully.

   10 votes

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

8. Problem with Type on a Path after ver. 26.1 update

   Prior to updating Adobe Illustrator to ver. 26.1, a drawing with Type on a Path appears as it should. After the update, the text is positioned in a different place along the path. This is confirmed on a second computer. The same file opened on the second computer prior to the update appears normal, and after the update, the text is shifted.

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

9. Glyph rendering bug with bitmap OT-SVG fonts

   Glyphs that consist of a single-colored bitmap image are not rendered in text frames nor in the Glyphs panel.

   When we start using them within a text frame, they also break the rendering of all subsequent characters (they disappear).

   To reproduce, enter the character "m" in the attached AI file.

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   Completed (Comments Open)  ·  Anish Kumar responded

   Hello ,

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.3 .
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

10. Text lost when updating text of old version

    Illustrator CC 2018.(No problem before 2017)
    Updated text disappears when opening a file of old data such as version 10 or lower by a specific operation and updating the text portion.

    ・Prepare and open files of version 10 or lower
    ・To confirm whether to update the legacy text on the warning screen, click [OK] to not update
    ・Save immediately
    ・Open the saved file
    ・Click on the legacy text part with the mouse
    ・On the warning screen, click [Update]
    → The text that should have been updated disappears

    Reported in the thread of Japan Forum.
    https://forums.adobe.com/thread/2401111

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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

11. Discretionary hyphens not working in v26.0.1

    Discretionary hyphens are not working. They become hard hyphens when opening an existing document and also when creating a new document.

    6 votes

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    Completed (Comments Open)  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

12. CC 2018: Objects on top of textframes are no longer selectable

    I made a clear video to illustrate this (annoying) bug.
    My colleague has not yet updated Illustrator and is using the latest 2017 version.
    I have updated to 2018.

    https://www.youtube.com/watch?v=h1bUmXCcssg

    In the video you see:
    - On notebook 1: I created a textfield with rectangle on top. I can select the textframe and the rectangle on top easily. They are on the same layer.
    - On notebook 2: I did the exact same, but it has become impossible to select the rectangle.

    I cannot imagine this is done on purpose.
    I understand that I would not be able to select the rectangle if it was below the textframe, but not if it's on top....

    Hope to hear from you

    I made a clear video to illustrate this (annoying) bug.
    My colleague has not yet updated Illustrator and is using the latest 2017 version.
    I have updated to 2018.

    https://www.youtube.com/watch?v=h1bUmXCcssg

    In the video you see:
    - On notebook 1: I created a textfield with rectangle on top. I can select the textframe and the rectangle on top easily. They are on the same layer.
    - On notebook 2: I did the exact same, but it has become impossible to select the rectangle.

    I cannot imagine this is done on purpose.
    I understand that I would not be able to select… more

    4 votes

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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

13. 文字パネル内でピリオド入力ができない。

    1.OSとAdobe Illustratorのバージョン
    Mac OS Monterey12.0.1/Illustrator26.0.2

    2.問題が発生したときに実行していた手順
    文字パネル内でフォントサイズや行送りなどの調整で小数点を指定する際に.（ピリオド）を入力しても反映されず、整数のみの数字として認識されてしまいます。

    3-4.想定結果と実際の結果
    例）1.5pt→15pt

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    3 votes

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    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    他のユーザーさんからご提案いただいた、以下の操作をお試しください。

    
    

    1. Macの「システム環境設定＞言語と地域」で、優先が「日本語」になっているかを確認。
    2. 右下の「詳細」をクリックして、通貨の単位設定が「通貨＝日本円」、さらにカンマとピリオドが正しく設定。
    3. 上記を正しく設定し、再起動する。

    こちらのレポートは対応完了とさせていただきます。

    また、何かありましたらご報告ください。

    以上、よろしくお願いいたします。

    Illustrator チーム

14. Type — Different Opacity Settings Not Displayed (GPU Preview)

    AI Version: 25.2
    OS: MacOS 11.2.1
    Using GPU Preview

    Problem:

    • With some type selected, edit the text and change the Opacity of only some letters.
    • Note that those characters do not look changes.
    • Switch to CPU Preview and note that the Opacity of those letters now display as expected.

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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

15. Text height is wrong

    When you select a specific text height, it is not correct. Say for instance you select 1 inch for text height but in reality the cap height is .68 inches. We work at a sign shop and a lot of jobs require a specific text height. This is misleading when I pick 1 inch for text height and it is no where near 1 inch in height. Can you please make it where the text height corelates to the actual cap height of the text, otherwise this feature is useless.

    3 votes

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Latest Illustrator releases have Font Height Options you can access form Character panel’s menu — they allow you to set font height as a capital / x-height specifically.

    The functionality has some minor issues (regarding rounded stems for some fonts, keeping the chosen option between launches), but otherwise it is very good. Please try it!

16. 行間値が表示されない

    環境: M1 Mac mini OS 12.1 / Illustrator 26.0.2

    内容:
    
    行間値が表示されなくなります。たまに治る時があります。
    テキストブロックの行間は全て同じ値にしていてもすべてのテキストボックスで行間値が非表示になります。行間を変更したときに表示されるので、それで値の確認をしています。

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    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた現象ですが、最新版「ver.26.2.1」でも再現できませんでした。

    ご使用のマシンが「macOS 12.1」ということですが、現時点では Illustrator はサポート対象外となっておりますので、ご了承ください。

    こちらのレポートは、いったん対応完了とさせていただきます。

    よろしくお願いいたします。

    Illustrator チーム

17. テキスト操作時のIビームの点滅が早すぎる

    Illustrator 26.0 (Intel/Ja_JP)
    macOS10.15.7

    テキスト入力時のIビームのフリッカが強すぎる。Tツールにてマウスカーソルを移動し挿入点を変更した際に特に早くなります。現象の動画を添付します。
    入力時はカーソル付近を注視するため図形明滅刺激の影響による健康被害の発生につながる可能性もあります。ver.25の仕様に戻していただきたいと思います。
    また、M1でも同様の挙動との報告を受けております。

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    2 votes

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminPCM Miyuki (PCM, Adobe Illustrator) responded

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきましたご報告につきまして、Ver26.1で改善されておりますのでステータスを変更させていただきます。

    こちらの投稿に関するご報告について、後日何かしらの変更が加わるようなことがある場合には、こちらにてお知らせをさせていただきます。

    今後ともどうぞよろしくお願いいたします。

    
    

    Illustratorデスクトップ版チーム

18. Editing tabs in Paragraph Styles crashes Illustrator.

    Open attached tab_bug.ai file. Open the Paragraph Styles window. Edit the "Windfall back cover" style. Select the Tabs section. Move the tab to the right. Hit OK. Illustrator crashes.

    I've already reported this at https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/31228633-demo-version-of-illustrator-crashes-constantly-de?tracking_code=a5435faf1626b3287df8c29b149793c7, but this is stripped down to the minimum possible case.

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    2 votes

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

19. 同一ファイル内にドキュメントをドラッグ＆コピーした時にコピー元のドキュメントのテキストスレッドに異常が発生する件

    CC2022を使用しています。
    テキストスレッドで作成したレイヤーを含むファイル内で、ドラッグ＆コピーで新規のドキュメントを作成すると、コピー元のドキュメントのテキストスレッドの最後に文章が勝手に追加されてしまう現象が発生しました。（コピーした方のドキュメントのテキストスレッドには異常は出ないです。）

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    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    検証では、以下のような結果となりました。

    • 提供いただいたデータで再現確認ができました。
    • 新規ドキュメントで同様のデータを作成しても、再現ができませんでした。
    • 提供いただいたデータを別のドキュメントにコピー＆ペーストし、アートボードの複製を行っても再現できませんでした。
    • 関連しない他のデータでは問題が発生しない。

    こちらは、データ依存の問題と思われますので、対応完了とさせていただきます。

    再現方法などのアップデートがありましたら、ご報告いただければと存じます。

    よろしくお願いいたします。

    Illustrator チーム

20. 文字の整列を実行すると、文字がドキュメントの端に移動する

    1.Windows10　Illustrator CC ｖ25.2.3
    2.オブジェクトの整列を左揃えにするとドキュメントの左端に移動してしまう。
    3.現状の位置で整列してほしい。

    よろしくお願いいたします。

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    1 vote

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    Completed (Comments Open)  ·  PCM Maro responded

    ご報告の問題は再現できませんでしたので、一旦こちらの報告の対応は終了させていただきます。
    やはり仕様ではなくバグという場合には、こちらにコメントいただければと存じます。

    よろしくお願いいたします。
    Illustrator チーム