623 results found

1. Illustrator 30.6 freezes indefinitely while editing AI files with embedded PNG images

   Since updating to Illustrator 30.6, Illustrator randomly freezes while editing AI documents.

   The freeze is not a normal slowdown. The application becomes completely unresponsive and can remain frozen for several minutes or even indefinitely.

   I have already tested:

   Reinstalled Illustrator.
   Tested multiple NVIDIA driver versions.
   GPU Performance enabled and disabled.
   System Compatibility Report shows No conflicts.
   Illustrator correctly detects the RTX 4060 GPU.
   The AI files are not unusually large.
   Removing one placed PNG/PSD image sometimes eliminates the freeze, even though the image size is normal (around 1500–2000 px).

   CPU and GPU usage remain very low while Illustrator is frozen.

   I can provide the AI document, source images, System Info and System Compatibility Report if needed.

   Operating System: Windows 11 24H2 (Build 26200)
   Illustrator Version: 30.6

   Hardware:
   AMD Ryzen 7 7840HS
   NVIDIA GeForce RTX 4060 Laptop GPU
   16 GB RAM

   Since updating to Illustrator 30.6, Illustrator randomly freezes while editing AI documents.

   The freeze is not a normal slowdown. The application becomes completely unresponsive and can remain frozen for several minutes or even indefinitely.

   I have already tested:

   Reinstalled Illustrator.
   Tested multiple NVIDIA driver versions.
   GPU Performance enabled and disabled.
   System Compatibility Report shows No conflicts.
   Illustrator correctly detects the RTX 4060 GPU.
   The AI files are not unusually large.
   Removing one placed PNG/PSD image sometimes eliminates the freeze, even though the image size is normal (around 1500–2000 px).

   CPU and GPU usage remain very low while Illustrator is frozen.

   … more

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   Need More Info  ·  1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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2. Performance issue / Freezing with Transform Effect after v30.6 update

   After updating to Adobe Illustrator v30.6, I am experiencing significant lag, freezing, and hanging when using the Appearance > fx > Distort & Transform > Transform effect. This performance degradation was not present in previous versions of the application.

   I use the Transform feature extensively in my templates. Following the latest update, I am encountering this exact same issue across all of my Windows 11 PCs.

   I hope this gets addressed and fixed in the next version update.

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   Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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3. Revert text on paths back to how it used to be

   Fitting text to paths used to be a simple process whereby you could easily create a path from a shape, by slicing the object and creating an open ended path, (or draw one), selecting Text to path from the pull out menu on the text tool, typing and arranging text on the path and being able to adjust whether it was to appear on the top or bottom of the path, just by dragging the centre line. (All without having to go to multiple other menus/instruction boxes). I would suggest it wasn't broken, so why was it 'fixed'?

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   Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. Link to a EPS file can cause saved file to be unopenable

   Apparently having a link to a specific EPS file can cause the AI file to be unopenable after being saved (cause "file partially opened" dialog, loading only the previews).

   Unfortunately, I can't join the EPS file causing the bug. The EPS file seems to be normal.

   Once I saved the EPS to AI and replace with the link to the AI image, the bug disappears.

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5. SVG output is wrong size

   I have to create SVG files for work, and they MUST have specific dimensions. I've been using Ai 2023 with zero problems. When I "View SVG Code" the width, height, and viewBox values are all correctly set to the size of the artboard.

   I've been avoiding upgrading for obvious reasons, but the other day I decided to try out Ai 2026. Thank GOD I installed a new instance and kept 2023! I had to generate an SVG and the size is WRONG. It appears to be using the OBJECT size, not the ARTBOARD size as it should.

   I tried changing CSS Properties, the only one that produces the CORRECT dimensions is "Style Attributes (Entity References) -- WHICH WILL BE REMOVED IN THE FUTURE.

   I'm on Windows 10, in case that matters.

   Attached are text files with code produced, and screenshots of the options.

   I have to create SVG files for work, and they MUST have specific dimensions. I've been using Ai 2023 with zero problems. When I "View SVG Code" the width, height, and viewBox values are all correctly set to the size of the artboard.

   I've been avoiding upgrading for obvious reasons, but the other day I decided to try out Ai 2026. Thank GOD I installed a new instance and kept 2023! I had to generate an SVG and the size is WRONG. It appears to be using the OBJECT size, not the ARTBOARD size as it should.

   I tried changing… more

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   Need More Info  ·  8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Illustrator 2026 embeds each duplicate bitmap image separately in PDFs, causing extremely large files

   Mac Studio M2 Ultra, Tahoe 26.5.1

   Illustrator 2026 embeds duplicate instances of the same bitmap separately when saving a PDF, causing the PDF size to increase with every duplicate.

   To test this, I used one 2000 × 2000 PNG file that is 7.5 MB. I placed it once, duplicated the placed object a total of 9 times, and saved the same layout as a PDF using comparable settings in Illustrator 2025, Illustrator 2026, and InDesign 2026.

   Results:

   Illustrator 2025 version 29.8, Adobe PDF Library 17: 8 MB
   Illustrator 2026 version 30.3, Adobe PDF Library 18: 71 MB
   InDesign 2026 version 21.4, Adobe PDF Library 18: 7.9 MB

   Illustrator 2025 and InDesign 2026 appear to embed the bitmap once and reuse it for the duplicate placements. Illustrator 2026 appears to embed the bitmap data separately for each duplicate instance.

   The InDesign result shows that Adobe PDF Library 18 can produce an efficient PDF from the same duplicated bitmap layout. This points to a regression in Illustrator 2026 or Illustrator 2026’s integration with PDF Library 18, rather than a general limitation of PDF Library 18.

   Expected result: Illustrator should embed each unique bitmap once and reference that image for all duplicate placements, as Illustrator 2025 does.

   Actual result: Illustrator 2026 creates a PDF many times larger because each duplicate bitmap instance appears to be embedded separately.

   Mac Studio M2 Ultra, Tahoe 26.5.1

   Illustrator 2026 embeds duplicate instances of the same bitmap separately when saving a PDF, causing the PDF size to increase with every duplicate.

   To test this, I used one 2000 × 2000 PNG file that is 7.5 MB. I placed it once, duplicated the placed object a total of 9 times, and saved the same layout as a PDF using comparable settings in Illustrator 2025, Illustrator 2026, and InDesign 2026.

   Results:

   Illustrator 2025 version 29.8, Adobe PDF Library 17: 8 MB
   Illustrator 2026 version 30.3, Adobe PDF Library 18: 71 MB
   InDesign 2026 version… more

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7. Artboard Size option is not available in the top Control panel in 30.6

   In previous versions, the Artboard Size option was available in the top Control panel next to Document Setup. This was very convenient and helped speed up my workflow. However, in version 30.6, I have to use the right-side Properties panel every time I want to resize an artboard. This adds extra steps and slows down the design process. It would be greatly appreciated if you could bring back the Artboard Size option to the top panel.

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8. Illustrator 30.6: Window geometry is corrupted after exiting Presentation Mode on MacBook Pro M4 (macOS Tahoe 26.5.2)

   I can consistently reproduce a window geometry issue in Adobe Illustrator after exiting Presentation Mode.
   After pressing Esc to leave Presentation Mode, the Illustrator document window returns with an incorrect size that extends beyond the visible area of the built-in MacBook display.
   The issue only occurs on the built-in display. If Illustrator is moved to an external monitor, the problem does not occur.

   System
   Adobe Illustrator 30.6
   macOS Tahoe 26.5.2
   MacBook Pro 14-inch (M4, November 2024)

   Steps to reproduce
   Launch Illustrator.
   Open any document.
   Make sure the document window is on the built-in MacBook display.
   Enter Presentation Mode (Shift + F).
   Press Esc to exit Presentation Mode.

   Expected result
   The document window should return to exactly the same size and position it had before entering Presentation Mode.

   Actual result
   The document window returns with incorrect geometry.
   It appears as if Illustrator restores the window using an incorrect display size.
   The restored window extends beyond the visible display area.
   Clicking the macOS green zoom button temporarily resizes the window correctly to fit the display.
   However, clicking the green button again restores the previous (incorrect) window size that extends outside the screen.
   It looks like Illustrator stores an invalid "normal window" geometry after exiting Presentation Mode.

   Additional observations
   The problem occurs 100% of the time.
   Only affects the built-in MacBook display.
   Does not occur on an external monitor.
   Happens with every display scaling option ("Default", "More Space", etc.).
   Started immediately on a brand new MacBook Pro M4.
   The same workflow worked correctly on an older Intel MacBook Pro (2015).

   Troubleshooting already performed
   The following had no effect:
   Reset Illustrator preferences
   Disable Rectangle window manager
   Disable "Automatically fit below built-in camera"
   Test different display scaling options
   AppleScript window activation
   macOS window management settings
   No incorrect NSWindow Frame entries are stored in the Illustrator preferences.

   Suspected cause
   This appears to be a regression in Illustrator's window management on modern MacBook Pro models with a built-in display.
   After exiting Presentation Mode, Illustrator seems to restore the document window using incorrect display geometry (possibly related to the built-in display safe area / visible frame), while external displays work correctly.

   I can consistently reproduce a window geometry issue in Adobe Illustrator after exiting Presentation Mode.
   After pressing Esc to leave Presentation Mode, the Illustrator document window returns with an incorrect size that extends beyond the visible area of the built-in MacBook display.
   The issue only occurs on the built-in display. If Illustrator is moved to an external monitor, the problem does not occur.

   System
   Adobe Illustrator 30.6
   macOS Tahoe 26.5.2
   MacBook Pro 14-inch (M4, November 2024)

   Steps to reproduce
   Launch Illustrator.
   Open any document.
   Make sure the document window is on the built-in MacBook display.
   Enter Presentation Mode (Shift +… more

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9. "Save each artboard to a separate file" creates AI files with hidden layers and missing linked files

   Adobe Illustrator 2026
   30.6.0 (Windows 11)

   I discovered an issue when saving an Illustrator document with multiple artboards as separate AI files.

   1. Create an Illustrator document with multiple artboards.
   2. Place artwork on each artboard, including linked images/files.
   3. Go to File > Save As.
   4. Choose Adobe Illustrator (.ai).
   5. Enable "Save each artboard to a separate file".
   6. Save the files.

   Expected result:
   Each generated AI file should contain all artwork from the corresponding artboard, with all layers remaining visible and all linked files preserved.

   Actual result:
   When opening the generated AI files in Illustrator, the files initially appear to be empty.

   After investigating, I found that:

   • The artwork is actually present, but the layer visibility (eye icon) is automatically turned off in the generated AI files.
   • Once the layer visibility is enabled manually, the artwork becomes visible again.
   • Linked files (placed images/artwork) are not included in the generated AI files, even though they are present in the original document.
   • When opening the generated AI files in Adobe Acrobat, the complete artwork is visible, including the linked content shown in the PDF preview. This indicates that the PDF compatibility data is present, but Illustrator does not correctly reconstruct the editable document.

   Additional information

   • The original Illustrator document opens and behaves normally.
   • The issue only occurs when using File → Save As → Save each artboard to a separate file.
   • The behavior is reproducible with my documents.

   This appears to be a bug in Illustrator where the "Save each artboard to a separate file" function incorrectly changes layer visibility and does not correctly preserve linked content in the editable AI data, while the embedded PDF preview remains intact.

   I would appreciate it if Adobe could investigate this issue, as it makes the "Save each artboard to a separate file" feature unreliable for production workflows.

   Adobe Illustrator 2026
   30.6.0 (Windows 11)

   I discovered an issue when saving an Illustrator document with multiple artboards as separate AI files.

   1. Create an Illustrator document with multiple artboards.
   2. Place artwork on each artboard, including linked images/files.
   3. Go to File > Save As.
   4. Choose Adobe Illustrator (.ai).
   5. Enable "Save each artboard to a separate file".
   6. Save the files.

   Expected result:
   Each generated AI file should contain all artwork from the corresponding artboard, with all layers remaining visible and all linked files preserved.

   Actual result:
   When opening the generated AI files in Illustrator, the files initially appear to… more

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   Need More Info  ·  2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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10. Vector shape out of place after saving as SVG

    This is about the version 30.6. After saving the illustration as SVG, some elements got out of place.
    As you'll see on the attachment, the black elements should be aligned to the road lanes.
    I had to down grade to version 30.1 (desktop) to fix it.

    •  

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11. Shapes move when scaling

    Window 11 Pro
    Ai verion: 30.6

    Make a square and add a stroke. Align stroke to center. Grab the top path with selection arrow and pull down. The square will decrease in size but the bottom of the square will move down a little. It should stay in place. This happens with outside aligned stroke as well, but not inside.

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    Need More Info  ·  2 comments  ·  Strokes  ·  Delete…  ·  Admin →
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12. メモリ食い過ぎ。強制終了せざるを得なくなる。新機能や生成AIはいらないから安定を希望する。

    メモリ食い過ぎ。強制終了せざるを得なくなる。新機能や生成AIはいらないから安定を希望する。使用するかしないか選択できるような改善が必要。

    2 votes

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13. Extremely Sluggish after Using Edit Toolbar

    Picking any tool from Edit Toolbar will bring Illustrator to a crawl. Popups become unresponsive for around 5 seconds. If I start Illustrator while holding down Shift Ctrl Alt, it works great - but only when I do so. If I don't, it's back to being slow. Running Illustrator as an Administrator also makes it run great.

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14. Object Selection and Text Editing Issues in Illustrator 2026

    Operating system and Adobe Illustrator desktop version:
    Adobe Illustrator desktop version: Illustrator 2026

    Steps to reproduce:

    Open a file in Adobe Illustrator 2026.
    Try to select an object using the Selection Tool.
    Try to select and edit a text object, including changing the font or text content.

    Expected result:
    Objects should be selected smoothly and accurately.
    The selection cursor/arrow should remain stable.
    Text objects and fonts should be selectable so that the text can be edited normally.

    Actual result:
    Objects cannot be selected or grabbed reliably.
    The selection cursor/arrow does not behave consistently.
    Text objects and fonts cannot be selected properly, so the text cannot be edited.
    The issue still occurs even after restarting the computer.

    Attachment:
    I can provide an Illustrator file or screen recording if needed.

    Operating system and Adobe Illustrator desktop version:
    Adobe Illustrator desktop version: Illustrator 2026

    Steps to reproduce:

    Open a file in Adobe Illustrator 2026.
    Try to select an object using the Selection Tool.
    Try to select and edit a text object, including changing the font or text content.

    Expected result:
    Objects should be selected smoothly and accurately.
    The selection cursor/arrow should remain stable.
    Text objects and fonts should be selectable so that the text can be edited normally.

    Actual result:
    Objects cannot be selected or grabbed reliably.
    The selection cursor/arrow does not behave consistently.
    Text objects and fonts cannot be selected… more

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15. Area Type text disappears after editing in Illustrator 30.6 (macOS), Composer recomposition causes inconsistent rendering

    [Environment]
    •Application: Adobe Illustrator 30.6
    •Platform: macOS
    •Language: Korean UI
    •Text Type: Area Type
    •Composer: Japanese Composer
    •Language Options: East Asian Options enabled

    [Summary]
    While editing an Area Type text frame, several characters near the end of the text were modified. Immediately afterward, a portion of the text disappeared.
    The text itself still exists and is selectable, but is no longer rendered correctly.
    The issue is also reproduced in exported PDF files.
    Creating outlines renders all missing text correctly.
    Changing the Composer temporarily restores the missing text, but introduces different layout corruption (first-line indentation becomes incorrect).
    Creating a brand-new Area Type frame and pasting the identical text completely resolves the issue.

    [Workflow]
    The document was created as follows:
    Original document created in Adobe InDesign.
    Exported as PDF.
    Text copied from the PDF.
    New Illustrator document created.
    New Area Type text frames created manually in Illustrator.
    Text pasted into the new Area Type frame.
    No Illustrator document was converted from older versions.

    [Steps to Reproduce]
    Although the issue cannot currently be reproduced consistently, the following sequence produced the problem.
    1. Create a new Area Type text frame.
    2. Paste Korean text copied from a PDF exported from InDesign.
    3. Edit several characters near the end of the paragraph.
    4. Part of the text suddenly disappears.

    [Expected Result]
    •Text remains visible after editing.
    •Paragraph composition remains unchanged except for edited characters.

    [Actual Result]
    •Part of the text disappears.
    •Text object still contains all characters.
    •No text overflow exists.
    •Exported PDF also contains the missing text.
    •Creating Outlines displays all missing text correctly.

    [Investigation Performed]
    The following tests were performed.
    [Font substitution]
    Changed the font to another Korean font.
    [Result]
    Issue remained identical.

    [Text Overflow]
    Verified that no Area Type overflow existed.
    [Result]
    No overflow.

    [Reset Bounding Box]
    Object → Transform → Reset Bounding Box
    [Result]
    No change.

    [Clean Up]
    Object → Path → Clean Up
    [Result]
    No change.

    [Composer Change]
    Changing the Composer temporarily restored the missing text.
    However:
    •first-line indentation became corrupted
    •paragraph layout changed unexpectedly
    •switching Composer again produced different rendering issues
    This suggests recomposition inconsistencies rather than a paragraph formatting issue.

    [New Area Type Frame]
    Created a completely new Area Type frame.
    Copied the identical text into the new frame.
    [Result]
    Everything rendered correctly.
    The issue remained only in the original Area Type object.

    [Additional Observations]
    •The problem is not font-dependent.
    •The problem is not caused by Area Type overflow.
    •The text data itself is intact.
    •Rendering becomes normal after Create Outlines.
    •The issue appears to be tied to the original Area Type object.
    •Recomposition triggered by Composer produces inconsistent layout results.

    [Suspected Cause]
    The issue appears to originate from the internal composition state of a specific Area Type object.
    Possible areas to investigate:
    •Area Type internal composition cache
    •Japanese Composer recomposition
    •Area Type rendering state after editing
    •Korean text layout recomposition

    [Files Available]
    The following can be provided if necessary.
    •Original AI file
    •Screen recording
    •Before/After screenshots
    •PDF export demonstrating the issue

    The issue was isolated through multiple troubleshooting steps, and the only reliable workaround found was recreating the Area Type frame. Since the text content, fonts, and paragraph settings remain identical, this appears to be related to the internal composition state of the original Area Type object rather than user formatting or font corruption.

    *Additional finding
    The same AI file opens and renders correctly in Illustrator CC 2025 without any modification.
    The issue only occurs in Illustrator 30.6.
    This suggests that the problem may be a regression introduced in Illustrator 30.6 rather than a document-specific issue.

    [Environment]
    •Application: Adobe Illustrator 30.6
    •Platform: macOS
    •Language: Korean UI
    •Text Type: Area Type
    •Composer: Japanese Composer
    •Language Options: East Asian Options enabled

    [Summary]
    While editing an Area Type text frame, several characters near the end of the text were modified. Immediately afterward, a portion of the text disappeared.
    The text itself still exists and is selectable, but is no longer rendered correctly.
    The issue is also reproduced in exported PDF files.
    Creating outlines renders all missing text correctly.
    Changing the Composer temporarily restores the missing text, but introduces different layout corruption (first-line indentation becomes incorrect).
    Creating a brand-new Area… more

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16. Preenchimento e linha do vetor saiu fora da seleção

    Como na imagem, enquanto movia o desenho, o contorno e preenchimento ficaram totalmente desalinhado da seleção do vetor

    •  

    2 votes

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    Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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17. Opacity Slider Not Visible If Docked to Bottom

    If you dock top panel with tools and actions to the bottom you can't see the slider for Opacity at all. Other menus like "Stroke" and "Style" are popping up just fine.

    1. Windows 11
    2. 30.6
    2 votes

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    Need More Info  ·  2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. The alignment tool isn't working

    STOP UPDATES NOW
    The alignment tool isn't working right now. Thanks. Why don't you find another job instead of justifying your salary by causing more damage to the software.

    2 votes

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    Need More Info  ·  1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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19. テキストが消えます

    Illustrator2025以降のバージョンで、入力したテキストの一部が消えてしまいます。
    テキストを入力→保存→ファイルを閉じる→開き直す　と入力したテキストの一部が消えてしまうことがあり、入力し直しになります。
    テキストをを平打ちした時とエリア内テキスト両方で同じ症状が起きています。
    Illustrator2024ではそのようなことはありませんでした。

    2 votes

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. Linked files are displayed broken when opened

    My linked files are not working properly about 40% of the time. When I open them, they often display outdated colors, overlapping artwork, or other incorrect content. This issue has been happening consistently for almost five months, and it's becoming extremely frustrating.

    Sometimes everything works perfectly, but on days like today, every single linked file is incorrect. My only workaround is to repeatedly restart Illustrator—sometimes 20 times a day—and I've also tried restarting my computer, but the problem keeps coming back.

    This ongoing issue is having a significant impact on my workflow, and I would really appreciate any help identifying and resolving the root cause.

    My linked files are not working properly about 40% of the time. When I open them, they often display outdated colors, overlapping artwork, or other incorrect content. This issue has been happening consistently for almost five months, and it's becoming extremely frustrating.

    Sometimes everything works perfectly, but on days like today, every single linked file is incorrect. My only workaround is to repeatedly restart Illustrator—sometimes 20 times a day—and I've also tried restarting my computer, but the problem keeps coming back.

    This ongoing issue is having a significant impact on my workflow, and I would really appreciate any help identifying… more

    2 votes

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    Need More Info  ·  1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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