603 results found

1. Swatches are all white

   my swatches are all white but when I click on a color it shows the actual color

   Processor Intel(R) Core(TM) i9-14900HX (2.20 GHz)
   Installed RAM 64.0 GB (63.6 GB usable)
   System type 64-bit operating system, x64-based processor
   Pen and touch No pen or touch input is available for this display

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   Need More Info  ·  2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. Freezing nonstop. Can't save anything, finish anything. Have to use task manager to get out.

   Freezing nonstop. Can't save anything, finish anything. Have to use task manager to get out.

   3 votes

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   Need More Info  ·  2 comments  ·  Performance  ·  Delete…  ·  Admin →
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3. Illustrator repeatedly gets stuck saving causing a forced restart and loss of document

   Illustrator repeatedly gets stuck saving almost every document that has any complexity. It will not finish it's save and requires a force quit/restart. It will also not autosave any document changes made before the error, so every time it happens it requires the file to be made from scratch. This has become so persistent in my files that I can no longer use illustrator.

   Operating system: Windows 11 Enterprise 64-bit operating system, x64-based processor
   Version of Illustrator: 30.3

   3 votes

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   Need More Info  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Illustrator not letting me save my files or very slow

   Illustrator keeps lagging on saving sometimes not responsive and not letting me quit illustrator.
   Did not use to happen about a month ago.

   Illustrator 30.3
   Macbook Pro M1 Max
   Sonoma 14.8.5 (23J423)

   Admittedly we run our server on Dropbox, but even still it was not a problem about 1 month ago.

   Please don’t ask me to to save files locally as that is not a viable solution.

   Saving on dropbox was working fine without issue a few months ago, now all of sudden it is lagging for 10 mins a file that used to take 1min to save sometimes not even saving at all just stuck on save without being able to close illustrator.

   We have 100’s of files on dropbox and need to share files between team members so not viable to save locally.

   Illustrator keeps lagging on saving sometimes not responsive and not letting me quit illustrator.
   Did not use to happen about a month ago.

   Illustrator 30.3
   Macbook Pro M1 Max
   Sonoma 14.8.5 (23J423)

   Admittedly we run our server on Dropbox, but even still it was not a problem about 1 month ago.

   Please don’t ask me to to save files locally as that is not a viable solution.

   Saving on dropbox was working fine without issue a few months ago, now all of sudden it is lagging for 10 mins a file that used to take 1min to save sometimes not… more

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   Need More Info  ·  2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Gradient across stroke, inside opacity mask is thresholded for half the width of the stroke

   Applying a black-to-white gradient across a stroke inside an opacity mask results in a portion of the opacity mask not being applied, corresponding to half the width of the stroke, almost as if it is clipped by the stroke. If the path is subsequently outlined, which creates a mesh, the behavior is the same. If the object is a filled bezier curve, the behavior is normal with the shape masked as expected.

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   3 votes

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   Need More Info  ·  6 comments  ·  Gradients  ·  Delete…  ·  Admin →
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6. Visual glitch in modified text when using the “Transform” tool

   When using the “Transform” effect on complex files, the visual display of the actual text does not update. The visual display is not up to date, whereas in the source code (CMD+Y) it is. To update the text visually, you must uncheck the “Transformation” option in the Appearance window, then check it again to force the visual update.

   As shown in the attached files, the black-and-white one shows the wired version (with the correct text), and the other shows the standard view (with the text that hasn't been updated)

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   3 votes

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   Need More Info  ·  7 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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7. 前面へペースト

   30.2.1にて前面へペーストが二重になるバグが時々でます。
   イラレを再起動や画面の切り替えで治ったり治らなかったり。
   前のバージョンではならず、別の初期化済みMacでも発生します。

   mac mini M4

   MacOs 26.3.1

   3 votes

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   Need More Info  ·  8 comments  ·  Other...  ·  Delete…  ·  Admin →
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8. Significant issues when outlining a file for production / Color of text becomes mixed [?] while Appearance shows None for fill color

   When outing a full packaging layout for print production, text blocks turn solid (not text), editable compound shapes (shapes with text in them) turn solid, sometimes the whole layout disappears - I cannot find a common issue for these things and seems somewhat random. This never happened before the V29 update and is causing significant rework and extra steps in the file production process.

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   3 votes

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   Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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9. freedom gradient works only on half of the object if it has a clipping mask

   When applying a Freeform Gradient to an object that uses a clipping mask, the gradient is rendered only on part of the visible area instead of the entire clipped object. The remaining portion of the object appears unaffected by the gradient, as if the gradient calculation were limited to only a section of the underlying geometry.

   3 votes

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   Need More Info  ·  1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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10. Unable to open old ai or pdf files

    Mac OS Tahoe, Ai version 30.1. <-- just updated 12/22/25
    I cannot open complete, editable Ai or PDF files created in older previous Ai versions. A message appears that Illustrator could only partially read the file. If I continue it creates a file that cannot be edited. Opening and editing files is CRITICAL to our print shop business.

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    3 votes

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    Need More Info  ·  2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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11. Text gets duplicated in the second threaded area

    Good morning,
    Often, when I have two linked text boxes, the text placed in the first box is repeated in the second box. This doesn't happen right at the beginning, when I link the text boxes. I notice this later, when I review the work done. Can you tell me why this happens?

    3 votes

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    Need More Info  ·  6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. Variable Google Fonts reset to minimum weight on file open in Illustrator

    Issue Description:

    When opening files in Adobe Illustrator, the program incorrectly handles Google Fonts variable families that use floating weight values (variable wght axis). All text elements that were assigned specific weight values (e.g., 400, 500, 600) are automatically reset to the minimum weight value after reopening the file. As a result, all text switches to the thinnest available style in the variable font.

    Expected Behavior:

    Illustrator should correctly save and restore the numeric values of variable font axes (in this case, the wght axis) and display text exactly with the weight settings assigned before saving.

    Actual Behavior:

    After reopening the document, all text objects using Google variable fonts lose their assigned weight values and revert to the lowest/minimal value of the wght axis. Visually this appears as if all text changes to the “thin” style of the family.
    This breaks the typographic hierarchy and causes layout shifts, making the file unusable without manual correction.

    Steps to Reproduce:

    • Latest Illustrator release (Windows).
    • Use any Google Fonts variable family (e.g., with a wght axis).
    • Assign different weight values within the same variable family to text objects.
    • Save the file, close it, then reopen it.
    • All weights revert to the minimum value.

    Impact:

    The design opens with damaged typography. All weight settings must be restored manually, which is time-consuming and may cause inconsistencies or visual artifacts.

    Issue Description:

    When opening files in Adobe Illustrator, the program incorrectly handles Google Fonts variable families that use floating weight values (variable wght axis). All text elements that were assigned specific weight values (e.g., 400, 500, 600) are automatically reset to the minimum weight value after reopening the file. As a result, all text switches to the thinnest available style in the variable font.

    Expected Behavior:

    Illustrator should correctly save and restore the numeric values of variable font axes (in this case, the wght axis) and display text exactly with the weight settings assigned before saving.

    Actual Behavior:

    After reopening… more

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    3 votes

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13. イラストレーターが全体に不具合

    囲み選択(黒)をしても反応せず、別の場所をクリックすると囲み選択をしている風になります。
    ただし、カット・コピー等の検索と置換より上の項目は指示出来ず、コピペも不可。グループ化も不可。
    全く作業出来ず、途方に暮れています。

    3 votes

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14. "Use Artboards" unchecked and still exporting artboards for SVG files

    For PNG files, artboard is exported on first save, then saves correctly on the second attempt for whatever reason. Not so lucky with SVG. Having to manually export each one, open in a new window, crop the artboard, repeat...

    3 votes

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    Need More Info  ·  5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. Illustrator 2026 (30.0) saved files contain a large amount of blank space.

    OS: windows 21H2
    Adobe Illustrator 2026 (30.0) (desktop)

    In Adobe Illustrator 2026 (version 30.0), files saved with default settings are significantly larger than those from the previous version. Before saving, the action “Delete Unused Panel Items” is executed to remove all unnecessary elements (the Save Options panel as Figure 1).
    A comparison of file sizes with version 29 (with identical content, Figure 2) confirms this increase. When the file is opened as a text document (Figure 3), it reveals a substantial amount of whitespace.

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    3 votes

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16. Illustrator 2026 adds a previously selected object to a newly selected one when moving the new one

    macOS Sequoia 15.6
    Illustrator 30.0

    Just selecting and moving basic objects is not functioning correctly. Was this tested at all? I've restarted the app, I've restarted my machine. It's just buggy AF. I've had to revert to previous version just to get a simple chart done.

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    3 votes

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    Need More Info  ·  10 comments  ·  Selection  ·  Delete…  ·  Admin →
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17. Images and Shadows Not Rendering Correctly

    I am having issues with build 29.8.2.
    When I link photos to my artboards and add drop shadows to shapes or objects, the display is not rendering them. It will show them, but if I move or zoom out, sometimes they go away. And if I export my artboards, these issues carry over. The images dont export, there is just a grey circle where that masked image is supposed to be. And shadows from one object to the next are different, just not even there. How can I fix this?

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    3 votes

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    Need More Info  ·  18 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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18. Super slow with multiple art boards

    I have 8 artboards with quite simple (ai-generated) icon style drawings. And now Illustrator is extremely slow. Every edit takes seconds. I already ungrouped the art from the ai-variations, so it's just ordinary Illustrator artwork, but still a lot of lag.

    Pasting the contents on one big new document with one artboard restores the editing speed, so my conclusion is that Illustrator gets slow when using multiple artboards. Hopefully a solution is found, since dartboard can be handy for some projects.

    Illustrator 28.8.1
    Mac Studio M3 Ultra / 256 GB RAM / 4 tB SSD / Sequoia 15.4

    3 votes

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19. Stroke issues with text containers when exporting into SVG

    When exporting to SVG, text frames are interpreted as separate entities and inherit stroke/fill attributes from the text or group they are in. This results in unwanted strokes around the text frame itself. With other formats there are no issues.

    Attached a native-export-png and a result of a svg-export-png.

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    3 votes

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20. The object doesn’t get aligned properly

    The aligning is not working at all, the first version of the Adobe Illustrator update highlighted the artboard in use in a bold black line, please bring that back and fix the aligning.

    MacOS 13.3.1 Ventura, Illustrator 2025

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    Need More Info  ·  2 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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