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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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653 results found

  1. Illustrator changing font weights when opening in different operating systems

    When saving a file in one system and opening in another (MacOS 15.7.7 to Windows 11 Pro 25H2, and vice versa), Illustrator doesn't apply the right weight that was used when the file was saved. For example, it applies the text in bold, when it was saved in light.

    Also, when linking the same file in a InDesign document, the preview has a different appearance.

    The font family I'm using is IBM Plex Sans, downloaded from Google Fonts.

    Both on Illustrator 30.8.1 and InDesign 21.5.1.

    3 votes

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  2. Unusual GPU clock usage

    after the recent update, i am experiencing an unusual bug with the Nvidia control panel.
    its setting the power management to maximum no matter how i tried to change it to normal state.
    its overiding the nvidia command

    3 votes

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  3. Illustrator 30.3+ silently substitutes installed fonts without reporting them missing (prepress risk on macOS)

    This is reproducible with a single existing AI file by opening it in 30.2.1 and then opening the identical file in 30.3+ on the same Mac without changing any fonts.

    Starting with Illustrator 30.3 on macOS, Illustrator silently renders some installed fonts as Myriad while continuing to report "Missing Fonts: 0." This creates a serious prepress issue because converting text to outlines permanently outlines the wrong font with no warning.

    I am using Monotype Connect Fonts to manage fonts.

    Versions tested on the same Mac with the same AI file and same font environment:

    29.8.10 - WORKS CORRECTLY
    30.2 -…

    3 votes

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  4. Broken Link / Gaussian Blur dialogs displayed together make Illustrator UI disabled

    I’ve been experiencing this Illustrator bug for years, and it has consistently behaved the same way.

    It only happens when I already have one or more Illustrator documents open and then open another file with a broken/missing linked image. If a Gaussian Blur progress window appears in front of the missing-link warning, Illustrator becomes stuck afterward: the dialogs disappear, but the canvas can no longer be interacted with and nearly all menu commands are grayed out. I can still save using cmd+s, and switch between documents, but can’t interact with anything on the canvas. Can click the toolbar too, but…

    3 votes

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  5. Text changes colour at random

    A file appears correct in Illustrator 2026 and correctly produces a PDF (save a copy) when the original Illustrator file is still open. Yet when the Illustrator file is then saved, closed and then reopened, the Illustrator file has errors with the colour of text changing at random. This is happening on multiple computers running MacOS (Silicon). This error only happens in Illustrator 2026 and not 2025.

    The text that changes varies, even within one document. Sometimes it is a single piece of text that changes, sometimes it is all of the text. The colour it changes to is random,…

    3 votes

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  6. Freeform Gradient fails to apply / disappears on existing objects

    I have a problem with the Freeform Gradient tool in Illustrator. When I apply it — whether in linear (lines) or points mode — the fill appears empty, the gradient never actually applies. It's even affecting other objects that already had this type of gradient applied in previous documents; when I open them in Illustrator and try to copy or move them, the gradient disappears and the shape turns transparent.

    3 votes

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    Need More Info  ·  2 comments  ·  Gradients  ·  Admin →
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  7. Hidden Characters remain visible when exporting in PNG

    Windows 11 Pro Version 25H2

    I work with Hidden Characters on, and when I export a PNG (export for Screens), they remain visible. Hidden Characters aren't supposed to remain visible after a PNG export. The only way that I could resolve the issue is to turn them off. But when I try to disable hidden characters, it looks like they are already off (even though I can still see them), and I have to turn them on, then off again, to make sure they are completely disabled.

    3 votes

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  8. Freeform Gradient stops vanish, can’t be placed or edited

    When trying to "edit gradient" in the Freeform Gradient tool I found that the handles disappear/glitch and don't allow me to place or change any of the values. I have tried in both positions (the top toolbar and right-side menus) but both times, even upon a restart and reset of performance, that the handles are not responding at all. I also cannot add stops in the tool window, I can only change the (new) "Method" dropdown box, which, in either setting, does not fix anything.

    I am on the latest version of illustrator (30.5.1) on Desktop Mac.

    3 votes

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    Need More Info  ·  1 comment  ·  Gradients  ·  Admin →
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  9. COMMAND F (PASTE IN PLACE) NOT WORKING!!!

    paste in place is not working all of a sudden. Command F acts like command V. It just pastes randomly. Even selecting paste in place from the menu doesn't work. This is incredibly annoying and the enemy of precision. PLEASE RESTORE!!!!

    3 votes

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  10. 「選択範囲を書き出し」でSVGを書き出す際、無関係なPNG画像が同時に出力される

    Illustrator 2024で「選択範囲を書き出し」からSVGを書き出す際、本来選択しているオブジェクトではなく、無関係なPNG画像や別のSVGデータが出力されます。

    問題のPNG画像は、
    ・アートボード上に存在しない
    ・現在開いているファイル内にも存在しない
    ・2年ほど前に使用した記憶のある画像
    ・アセット書き出しパネルにも表示されない

    という状態です。

    また、
    ・新規ファイルを作成しても再発する
    ・通常のPNG書き出しでは発生しない
    ・「選択範囲を書き出し」→SVGの場合のみ発生する

    ことを確認しています。

    さらに、出力されたSVGには、現在選択しているオブジェクト以外の無関係な内容も含まれており、意図した内容だけを書き出すことができません。

    使用環境:
    Illustrator 2024(28.7.10)
    macOS Sonoma 14.6.1

    3 votes

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  11. Freezing nonstop. Can't save anything, finish anything. Have to use task manager to get out.

    Freezing nonstop. Can't save anything, finish anything. Have to use task manager to get out.

    3 votes

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  12. Illustrator repeatedly gets stuck saving causing a forced restart and loss of document

    Illustrator repeatedly gets stuck saving almost every document that has any complexity. It will not finish it's save and requires a force quit/restart. It will also not autosave any document changes made before the error, so every time it happens it requires the file to be made from scratch. This has become so persistent in my files that I can no longer use illustrator.

    Operating system: Windows 11 Enterprise 64-bit operating system, x64-based processor
    Version of Illustrator: 30.3

    3 votes

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  13. Illustrator not letting me save my files or very slow

    Illustrator keeps lagging on saving sometimes not responsive and not letting me quit illustrator.
    Did not use to happen about a month ago.

    Illustrator 30.3
    Macbook Pro M1 Max
    Sonoma 14.8.5 (23J423)

    Admittedly we run our server on Dropbox, but even still it was not a problem about 1 month ago.

    Please don’t ask me to to save files locally as that is not a viable solution.

    Saving on dropbox was working fine without issue a few months ago, now all of sudden it is lagging for 10 mins a file that used to take 1min to save sometimes not…

    3 votes

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  14. Gradient across stroke, inside opacity mask is thresholded for half the width of the stroke

    Applying a black-to-white gradient across a stroke inside an opacity mask results in a portion of the opacity mask not being applied, corresponding to half the width of the stroke, almost as if it is clipped by the stroke. If the path is subsequently outlined, which creates a mesh, the behavior is the same. If the object is a filled bezier curve, the behavior is normal with the shape masked as expected.

    3 votes

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    Need More Info  ·  6 comments  ·  Gradients  ·  Admin →
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  15. Visual glitch in modified text when using the “Transform” tool

    When using the “Transform” effect on complex files, the visual display of the actual text does not update. The visual display is not up to date, whereas in the source code (CMD+Y) it is. To update the text visually, you must uncheck the “Transformation” option in the Appearance window, then check it again to force the visual update.

    As shown in the attached files, the black-and-white one shows the wired version (with the correct text), and the other shows the standard view (with the text that hasn't been updated)

    3 votes

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  16. 前面へペースト

    30.2.1にて前面へペーストが二重になるバグが時々でます。
    イラレを再起動や画面の切り替えで治ったり治らなかったり。
    前のバージョンではならず、別の初期化済みMacでも発生します。

    mac mini M4

    MacOs 26.3.1

    3 votes

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    Need More Info  ·  8 comments  ·  Other...  ·  Admin →
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  17. Significant issues when outlining a file for production / Color of text becomes mixed [?] while Appearance shows None for fill color

    When outing a full packaging layout for print production, text blocks turn solid (not text), editable compound shapes (shapes with text in them) turn solid, sometimes the whole layout disappears - I cannot find a common issue for these things and seems somewhat random. This never happened before the V29 update and is causing significant rework and extra steps in the file production process.

    3 votes

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  18. freedom gradient works only on half of the object if it has a clipping mask

    When applying a Freeform Gradient to an object that uses a clipping mask, the gradient is rendered only on part of the visible area instead of the entire clipped object. The remaining portion of the object appears unaffected by the gradient, as if the gradient calculation were limited to only a section of the underlying geometry.

    3 votes

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    Need More Info  ·  1 comment  ·  Gradients  ·  Admin →
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  19. Unable to open old ai or pdf files

    Mac OS Tahoe, Ai version 30.1. <-- just updated 12/22/25
    I cannot open complete, editable Ai or PDF files created in older previous Ai versions. A message appears that Illustrator could only partially read the file. If I continue it creates a file that cannot be edited. Opening and editing files is CRITICAL to our print shop business.

    3 votes

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  20. Text gets duplicated in the second threaded area

    Good morning,
    Often, when I have two linked text boxes, the text placed in the first box is repeated in the second box. This doesn't happen right at the beginning, when I link the text boxes. I notice this later, when I review the work done. Can you tell me why this happens?

    3 votes

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