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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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382 results found

  1. 2 votes

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  2. Problem with Eyedropper tool on text

    Illustrator 30.0 on Mac Ventura 13.7.8

    When I try to use the Eyedropper tool on a text, it only samples the object's top Appearance, not the text's at Character level.

    In the sample video, the characters should become grey, with the text object having a white outline behind. But you can see it only picks up the white outline and not the character colour.

    My Eyedropper tool is set to pick up everything (all boxes are ticked).

    2 votes

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  3. Bug style de trait

    Sur Mac OS 26.0.1 avec un Illustrator 30. Lors d'une variation d'épaisseur (avec l'outil Largeur) à chaque extrémité de mon trait,
    il y a des bugs dans l'affichage du résultat ; et quand je varie la courbe de celui-ci le bug d'affichage reste présent.

    2 votes

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    Need More Info  ·  1 comment  ·  Strokes  ·  Admin →
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  4. 2 votes

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  5. 拡大縮小

    バージョン30.0で拡大縮小ツールで「パターンの変形」のみを行おうとした際、ダイアログ上で「オブジェクトの変形」「パターンの変形」の両方のチェックが入った状態(もしくはオブジェクトの変形からパターンの変形に変更)から、「オブジェクトの変形」のチェックを外して「パターンの変形」のチェックのみにして実行するとパターンの変形が何度やっても実行されない。(最初から「パターンの変形」のみにチェックが入っていた場合のみパターンの変形が実行される)
    場合によっては、その後のオブジェクトの拡大縮小も挙動がおかしくなるので再起動が必要になる。
    なお、他の変形ツールに関しては未確認。

    2 votes

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  6. Color changes (and other things) do not change until I click on the page somewhere in Illustrator 2026

    As in the title. I cannot see the changes I've made (fill color, stroke color, or fill/stroke flip) until I click on the page. Also after working on a file for some time, the "info" data stops working. i.e. the height and width (of an object) show zero instead of a number value. Restarting the app fixes it, but only temporarily.

    Note: these same things are happening on 2 (completely different computers). One is a high-powered Alienware Area 51 desktop, the other is a high-powered Dell.

    2 votes

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  7. Overprint lines not working in Illustrator 2026 (v. 30)

    The overprint feature is not working (both lines and fills). Not only does it not work with the Separation Preview in the app, but when output to PDF it is confirmed to not work. Inks that are indicated to overprint are knocking out.

    2 votes

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    Need More Info  ·  1 comment  ·  Strokes  ·  Admin →
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  8. schriftmenü

    Die Schriftart lässt sich im Schriftenmenü zwar anklicken, wird aber nicht geändert.

    2 votes

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  9. "Use Artboards" unchecked and still exporting artboards for SVG files

    For PNG files, artboard is exported on first save, then saves correctly on the second attempt for whatever reason. Not so lucky with SVG. Having to manually export each one, open in a new window, crop the artboard, repeat...

    2 votes

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  10. Images embedded disappear after reopening the file 2025

    This problem has been occurring for a few weeks: when I reopen a file containing embedded images, they disappear, turn white, or turn the original image color.

    In 15 years of using ILLUSTRATOR, this has never happened, and it's truly annoying. Some files contain more than 50 images, and if a small one disappears, it's unmanageable.

    The strange thing is that it doesn't happen with all files; it's random.

    I'm working with Illustrator 30.0, but the same thing happened with 29.8.3.

    Looking through various forums, you may already be aware of this problem.

    Please fix it, as we pay a…

    2 votes

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  11. Drop Shadows and Outer Glows not working right

    Upgraded to v30 (64 bit) Drop shadows do not generate or display properly- they are either missing or show sharp edges even with a high fade. Both Drop Shadows and Outer Glow effects take a very long time to render and often lock up the program or Windows (Win11) completely so a reboot is needed. This is happening on relatively simple objects of a small size, I use these effects a lot and never had a problem with it like this before, even with large complex objects. There is something in the newest version of Illustrator which is causing the…

    2 votes

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  12. 2026 converted RGB file to CMYK, won't go back

    Got a new computer, downloaded Illustrator vs 2026, and signed in to Illustrator. I opened a file, started working on it, and noticed all my colors in the color panel were CMYK. The overall color setting was still RGB in the title at the top, and under color settings. Not only was everything in the color panel CMYK, but all of the options to change that were greyed out. Somehow, opening up a 2025 file in 2026 corrupted my color setting at the panel level and wouldn't let me change them back. I haven't disassembled my old PC, so I…

    2 votes

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  13. Highlight anchors on mouse over - across multiple layers

    Previous versions of AI allowed highlight anchors on mouse over that applied to all currently editable layers.

    For example, if there's an circle on layer one, and you start drawing on layer 2 above it, rolling the mouse over the circle highlights it's anchors, so the points you create on layer 2 are exactly over the circle.

    2026 version can do this, but it only sometimes works. Most of the time it doesn't.

    The option saves one from constantly averaging points. It's essential if you're sending files to a laser cutter.

    (Mac OS 15.6.1, AI v30.0)

    2 votes

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    Need More Info  ·  1 comment  ·  Snapping  ·  Admin →
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  14. 3D objects don’t update

    When you click an extruded object, that you have deselected and want to edit again, the change you do, doesn't seem to update. If I use a slider, it remembers the setting, but the viewport doesn't update for example the extrude depth. I regards all settings though.

    2 votes

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  15. Illustrator 2026 (30.0) saved files contain a large amount of blank space.

    OS: windows 21H2
    Adobe Illustrator 2026 (30.0) (desktop)

    In Adobe Illustrator 2026 (version 30.0), files saved with default settings are significantly larger than those from the previous version. Before saving, the action “Delete Unused Panel Items” is executed to remove all unnecessary elements (the Save Options panel as Figure 1).
    A comparison of file sizes with version 29 (with identical content, Figure 2) confirms this increase. When the file is opened as a text document (Figure 3), it reveals a substantial amount of whitespace.

    2 votes

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  16. 2 votes

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  17. Once you start typing a font name in the Font Browser the scroll wheel stops working

    Once you start typing a font name in the Font Browser the scroll wheel stops working.
    Several of the other menus don't scroll either. For example, the units dropdown in the create new document window.

    Arrow keys still work.

    2 votes

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  18. Live text converts to outlines when copying and pasting within Illustrator

    When copying artwork that contains live (editable) text and pasting it within the same document, or between Illustrator documents, the text objects intermittently convert to outlines (rendering them non-editable). This occurs with both area type and point type.

    This is happening with brand new files (not old ones). Dragging from one Illustrator document to another (correctly) brings in editable text, but I've ensured no third-party clipboard managers are enabled.

    2 votes

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  19. 画像配置の際のフォルダ When placing or relinking images, Illustrator no longer remembers the folder location

    画像配置の際、複数回使っている同じ画像でもフォルダを記憶してくれず、大変に困っております。
    以前のように、一度フォルダを指定したら同じ場所を自動的に参照してくれる仕様に戻していただきたいです。
    制作作業において非常に不便で、効率に大きく影響しています。

    When placing or relinking images, Illustrator no longer remembers the folder location — even for multiple links that use the same image.
    It would be very helpful if Illustrator could once again remember the previously used folder, as it did before.
    This current behavior is extremely inconvenient and has a serious impact on workflow efficiency.

    2 votes

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  20. Generate Image says the the prompt is against guidelines

    So I asked the system to generate an image. Oddly it’s against guidelines, but getting absolutely no problem in Adobe Stock. Why??

    2 votes

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