627 results found

1. Objects displayed but not showing in any layers

   I have drawn a fish and the fins are on a separate layer than the body. The fins are visible in the drawing area - or artboard - but they are nowhere to be seen on the layers. I have even turned off visibility for each layer! No clue where they’re at so I copied and pasted them to a blank layer. Still nothing. Cut and pasted them to a new layer. Nothing. Still can’t find them. Attaching screenshot. I have explored all layers fully to my knowledge by clicking the little arrows to make sure they’re not hiding anywhere. I am trying to make compound paths if that helps at all. I have just been drawing with the pen and changing the objects to compound paths in various groups to make re-colorable artworks.

   I have drawn a fish and the fins are on a separate layer than the body. The fins are visible in the drawing area - or artboard - but they are nowhere to be seen on the layers. I have even turned off visibility for each layer! No clue where they’re at so I copied and pasted them to a blank layer. Still nothing. Cut and pasted them to a new layer. Nothing. Still can’t find them. Attaching screenshot. I have explored all layers fully to my knowledge by clicking the little arrows to make sure they’re not hiding anywhere.… more

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   2 comments  ·  Layers  ·  Delete…  ·  Admin →
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2. Cannot pan around photo with 2 fingers on magic keyboard case for iPad Pro

   On every adobe program your can pan around by sliding 2 fingers on the trackpad. On photoshop for iPad you can but on illustrator that does not work. Please fix this issue

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3. Unable to import Adobe Stock files from my library

   Every time I try to import an Adobe Stock file from my library into an Illustrator document I get a red error message that says “Can’t place file”. I am able to import my own files from my library.

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4. Can not export file to psd

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. illustrator type bugs

   I am Korean Ipad illustrator user.
   Recently I exprienced some very important bugs to me.
   Suddenly I am not writing Korean any more.
   I already reset Ipad and this app, but it was useless.
   Pleaese fix this bug to me, and many Korean users.
   Thanks.

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Full iPad trackpad support

   This is driving me crazy with the Magic Keyboard, instinctively try and grab an object with cursor, nope, try and grab with my finger, nope, try with Apple Pencil, yep that works. Do I have to have Pencil to even use the app? Just so weird now with the track pad, some taps work, others don’t, sometimes the menu doesn’t work, but try with my finger and also doesn’t work. Half support is almost worse.

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7. Gradient

   When I click the fill tool, I can only see the tab for “solid color.’” The gradient tab will show for a split second and then disappear. What should I do

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8. Not placing file

   Cant place ANY FILE!

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9. How to copy something to another file

   How to copy something to another file

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   Resolved (Comments Open)  ·  AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded

   Hi,

   You can copy art from one document by clicking copy in “Edit” menu in the right bar, then go back to home and open new document. Do a double tap or select “Paste” option from edit menu.

   Thanks

10. aic file doesn’t save on ipad illustrator if originally from desktop illustrator

    Aic file created on Desktop illustrator, saved on cloud, then if edited in ipad illustrator does not save even though it says it is saving.

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    All,

    We have rolled out a version (1.1) today which has fixes for this issue.

    Please have your iPads updated with latest version from App Store and let us know if you are still running into this issue.

11. Color swatch folders

    Can’t seem to create a color swatch folder. Can only add to existing swatches.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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12. App crashes after opening project

    App crashes after opening a project. Maybe it is caused by the update to iOS 17, but I cannot work in this way.

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    3 comments  ·  Performance  ·  Delete…  ·  Admin →
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13. app crashes nonstop when trying to open file

    iPad Pro (9.7-inch)
    model number MLMX2X/A1673
    OS version 16.4.1
     
    Everythint worked fine yesterday, but today my ipad illustrator keeps crashing when trying to open a file. When i tap to open the file, the creating preview bar pops up and runs for a long time and as soon as the file opens my screen turns black and it jumps out of the app and back to my home screen. I've updated my ipad to 16.4.1, updated both my creative cloud and illustrator app on my ipad, retarted my ipad, logged out and logged in again to both apps using the same account and deleted all other adobe apps that I'm not currently using, tried duplicating the file which also didn't work. I tried opening other files which sometimes work but i couldnt see my artwork. I also tried creating a new file which worked but i couldnt see the artboard, just the name "artboard" in the middle but no white artboark square. I also deleted a bunch of stuff on my ipad and restarted, now have 26.21GB free space so I don't think thats the problem. Please help, how do i fix this problem? 
     
    Thank you!

    iPad Pro (9.7-inch)
    model number MLMX2X/A1673
    OS version 16.4.1
     
    Everythint worked fine yesterday, but today my ipad illustrator keeps crashing when trying to open a file. When i tap to open the file, the creating preview bar pops up and runs for a long time and as soon as the file opens my screen turns black and it jumps out of the app and back to my home screen. I've updated my ipad to 16.4.1, updated both my creative cloud and illustrator app on my ipad, retarted my ipad, logged out and logged in again to both apps using… more

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14. 落ちる、保存できない

    作業するとすぐ落ちる、そして保存されないです。仕事にならなくて大変困っています。解決策を教えて下さい。

    4 votes

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15. 한글 텍스트 입력 오류

    2개월째 프로그램을 사용중입니다. 언제부턴가 텍스트 입력 시 영어 입력은 정상적으로 되지만, 한글 입력이 정상적으로 되지 않습니다. 영상과 같이 “김밥다운 김밥집”을 쓰려고 하지만, 다른 자음들이 입력되어 정상적으로 사용할 수가 없습니다.

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    4 votes

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16. Drawing with Apple Pencil causes app to freeze

    Most of the other features seem to work fine, but when I want to use the pencil tool I start having problems. I can maybe draw one shape if I draw it fast enough, but most of the time when I start to draw the app recognizes the touch with a blue dot that flashes and goes away. Then the workspace freezes. I can switch tools, but I can't use them and I have to force close the app.

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17. iPadとアプリを更新したら頻繁に落ちる

    作業ができません

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18. The Introductory Tutorials for the Pen Tool are outdated

    In the introduction it says that you can tap long on an anchor using the pen tool to delete it, but this option is no longer there.
    Has been reported on the Adobe community here: https://community.adobe.com/t5/illustrator-on-the-ipad-discussions/illustrator-for-ipad-using-direct-select-tool-long-press-an-anchor-point-doesn-t-delete-it-anymore/m-p/13458102#M1974

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. Can’t add brushes to favorites section

    No way to add brushes into favorites section

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    0 comments  ·  Brushes  ·  Delete…  ·  Admin →
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20. Lost all added fonts as well as….

    App keeps crashing, freezing and lost all of my added fonts. So frustrating when trying to get work done. I pay for this app and can’t use it. Please fix it ASAP

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